Upload Button Icon Add office photos

ACC

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

ACC Customer Service Executive Interview Questions and Answers

Updated 15 Dec 2024

ACC Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jun 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Types of cement
  • Ans. 

    Types of cement include Portland cement, white cement, rapid hardening cement, and low heat cement.

    • Portland cement is the most common type used in construction.

    • White cement is used for architectural purposes.

    • Rapid hardening cement sets quickly and is used in projects with tight deadlines.

    • Low heat cement generates less heat during hydration and is used in large concrete structures.

  • Answered by AI
  • Q2. Initial and final setting time of cement
  • Ans. 

    Initial setting time is the time taken for the cement paste to harden sufficiently so that it can no longer be reshaped. Final setting time is the time taken for the cement paste to harden completely and attain its full strength.

    • Initial setting time is typically around 30 minutes to 1 hour after mixing with water.

    • Final setting time is usually around 2 to 4 hours after mixing with water.

    • Setting time can be affected by f...

  • Answered by AI

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Motor protection,relay type.
  • Q2. Motor and transformer protection.
  • Q3. How to calculate manpower efficiency.
  • Ans. 

    Manpower efficiency can be calculated by dividing the total output by the total number of employees and the total hours worked.

    • Determine the total output of the workforce

    • Determine the total number of employees

    • Determine the total hours worked

    • Divide the total output by the total number of employees and the total hours worked

    • Multiply the result by 100 to get the percentage of efficiency

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was good.

I applied via Recruitment Consultant and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. About themself...
  • Q2. Family background
  • Q3. Why are you change job
  • Ans. 

    Seeking new challenges and opportunities for growth

    • Looking for a new challenge to further develop my skills and experience

    • Seeking opportunities for career advancement and growth

    • Interested in exploring new industries or sectors

    • Want to work for a company with a better cultural fit or values alignment

  • Answered by AI
  • Q4. You work big company..why are leaving
  • Ans. 

    Seeking new challenges and opportunities for growth in a smaller, more agile organization.

    • Looking for a change in work environment

    • Desire for more opportunities for growth and advancement

    • Interested in working in a smaller, more agile company

    • Seeking new challenges and responsibilities

  • Answered by AI
  • Q5. How to handle..if your market no any channel...
  • Ans. 

    Identify alternative channels and explore new opportunities to reach the target market.

    • Conduct market research to identify potential alternative channels

    • Explore digital marketing options such as social media, email marketing, and online advertising

    • Partner with complementary businesses to reach a wider audience

    • Attend industry events and conferences to network and generate leads

    • Consider creating a new channel or distribu...

  • Answered by AI
  • Q6. First I visit area & find out better Dealer & AR counter & join to our ..

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very clear about my knowledge..... like all related to my industry.& Knowledge of products...
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I was interviewed before Nov 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Interview group discussion round facing by state head zonal head branch incharge are discussion about cement trade genral discussion about market growth

Round 3 - HR 

(1 Question)

  • Q1. Discussion about salary structure varible part negotiations part

Interview Preparation Tips

Interview preparation tips for other job seekers - Do confidant. Dont panic in interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Market Updating,Potential ,Benefits
Round 3 - HR 

(1 Question)

  • Q1. Nigotiation Of salery,Notice Period
Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Sale's Questionns , Potential of market
  • Q2. Achievement in previous company
Round 3 - HR 

(6 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your family background?
  • Q3. What are your salary expectations?
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Best group to do Job. Product is well known in the market

I applied via Referral and was interviewed before Oct 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Regarding salary package.
  • Q2. Regarding registration form current company and notes period.
  • Q3. Regarding salary package .
  • Q4. For next level up and future

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice discretion with HR regarding my job profile .

I applied via Recruitment Consultant and was interviewed in Jun 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 1.About verious cement & theare code.
  • Q2. 2.Concrete mix design.
  • Ans. 

    Concrete mix design involves determining the proportions of ingredients to create a specific concrete mixture.

    • The mix design process considers factors such as strength, workability, and durability.

    • Ingredients typically include cement, water, aggregates, and admixtures.

    • The proportions of each ingredient are determined based on the desired properties of the concrete and the specific application.

    • For example, a mix designe...

  • Answered by AI
  • Q3. 3.About cement physical test

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Need to give right & correct answer.

I applied via Approached by Company and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(9 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are you strengths and weaknesses
  • Q3. What is your Name and graduation
  • Q4. I am very need job and good skills
  • Q5. So finel year 2021 B.com
  • Q6. Sir job kis tipe ki milegi
  • Q7. Sir job mujhe kab tak milegi
  • Q8. Sir kis post par job milegi
  • Q9. Sir kitana time lagega job milne me

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is a Sanjana yadav.but my skills customer service.data entry.call center.Ms word.and Ms excel

I applied via Approached by Company and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Aptitude is based on maths, data interpretation and marketing.

Round 3 - One-on-one 

(1 Question)

  • Q1. PLC must read topic. Also read about BCG matrix in detail.

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions also based on your past company & working.
Contribute & help others!
anonymous
You can choose to be anonymous

ACC Interview FAQs

How many rounds are there in ACC Customer Service Executive interview?
ACC interview process usually has 1 rounds. The most common rounds in the ACC interview process are Technical.
What are the top questions asked in ACC Customer Service Executive interview?

Some of the top questions asked at the ACC Customer Service Executive interview -

  1. Initial and final setting time of cem...read more
  2. Types of cem...read more

Recently Viewed

DESIGNATION

SALARIES

ArcelorMittal

SALARIES

Vardhman Special Steels

SALARIES

ArcelorMittal

INTERVIEWS

ACC

No Interviews

SALARIES

POSCO MAHARASHTRA STEEL

SALARIES

ACC

SALARIES

ACC

SALARIES

Arya Iron & Steel Co.

SALARIES

ACC

Tell us how to improve this page.

ACC Customer Service Executive Interview Process

based on 3 interviews

Interview experience

3.3
  
Average
View more

Interview Questions from Similar Companies

UltraTech Cement Interview Questions
4.2
 • 578 Interviews
JK Cement Interview Questions
4.1
 • 255 Interviews
Grasim Industries Interview Questions
4.0
 • 207 Interviews
Shree Cement Interview Questions
3.8
 • 155 Interviews
Ambuja Cements Interview Questions
3.9
 • 109 Interviews
Star Cement Interview Questions
4.0
 • 64 Interviews
HIL Limited Interview Questions
4.1
 • 61 Interviews
View all
ACC Customer Service Executive Salary
based on 14 salaries
₹2.4 L/yr - ₹4 L/yr
7% more than the average Customer Service Executive Salary in India
View more details

ACC Customer Service Executive Reviews and Ratings

based on 7 reviews

4.5/5

Rating in categories

4.5

Skill development

4.3

Work-life balance

4.2

Salary

4.0

Job security

4.1

Company culture

3.0

Promotions

4.1

Work satisfaction

Explore 7 Reviews and Ratings
Assistant Manager
375 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Deputy Manager
232 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Manager
197 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Executive
159 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Sales Executive
128 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare ACC with

Ambuja Cements

3.9
Compare

UltraTech Cement

4.2
Compare

Shree Cement

3.8
Compare

The Ramco Cements

4.2
Compare
Did you find this page helpful?
Yes No
write
Share an Interview