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1point1 Solutions Customer Relation Executive Interview Questions and Answers

Updated 18 Jan 2022

1point1 Solutions Customer Relation Executive Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is Dmat account?
  • Ans. 

    A Dmat account is a dematerialized account used for holding securities electronically.

    • Dmat stands for Dematerialized Account.

    • It is used for holding securities like stocks, bonds, and mutual funds in electronic form.

    • It eliminates the need for physical certificates and makes trading and investing easier.

    • It is mandatory for trading in the Indian stock market.

    • It is maintained by depository participants (DPs) who act as int...

  • Answered by AI
  • Q2. How you sell the product to customers?
  • Ans. 

    I sell the product by understanding the customer's needs and demonstrating how our product can fulfill those needs.

    • Listen actively to the customer's needs and concerns

    • Highlight the features and benefits of our product that align with their needs

    • Provide demonstrations or samples to showcase the product's value

    • Address any objections or questions they may have

    • Close the sale by asking for their business and providing next

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work for freshers

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. What company were you working for ?
  • Q2. Khush housing finance ltd
  • Q3. What were you doing there

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen carefully to the question and seek answer

I applied via Referral and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. How Create ptp in Recovery?
  • Ans. 

    To create a PTP in recovery, follow these steps:

    • 1. Identify the customer's needs and concerns.

    • 2. Apologize for any inconvenience caused.

    • 3. Offer a solution or alternative to resolve the issue.

    • 4. Provide clear instructions or guidance on how to proceed.

    • 5. Follow up with the customer to ensure satisfaction.

  • Answered by AI
Round 3 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - QConnect Best Institute for job. And For Fresher Job Seekers Candidate Best Opportunity to All Education skills Development.

I applied via Referral and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 15tn is the target of the EDC machine. will you do it?
  • Ans. I don't work for salary. I work for Incentive.
  • Answered Anonymously
  • Q2. Did you leave your last job?
  • Ans. The environment was not correct by doing an incentive plan of yes.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive thinking & smart working

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me something that not written in your cv
  • Q3. Why do you want to join bpo
  • Q4. Where you want to see yourself in next 5 years
  • Q5. What was your job role in previous organisation tell me in briief
  • Q6. Why should we hire you?
Round 3 - Group Discussion 

Customer care of aus billing process

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk how much you can in a positive matter ody language

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Asked to introduce myself.
  • Q2. Asked about work experience.
  • Q3. Few addition questions about hobbies, daily routine and how to sale something to someone when he is not looking to buy it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your not to introduction to speak atleast 2-3 min and take care communication skills and grammar. Do not show any sign that you are just giving interview and show that you have got a opportunity.

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Do u have eny experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice working with Quess corp Ltd nice experience and employees are working with friendly

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Topic on Hyderabad in english for 2 minutes

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident while interviewer ask questions.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Related axis bank An topic of charminar etc
  • Q2. Related my family bag round
  • Q3. Related my skills Etc

Interview Preparation Tips

Interview preparation tips for other job seekers - I was sales executive with axis bank and we use to get a data about costumers who were using credit card so wo have to upsell it etc

I applied via Shine and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 3 - One-on-one 

(1 Question)

  • Q1. How to handle a team with 20 people?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep faith on yourself & keep calm.Listen the interviewer's ask properly and reply with cool and smartly

1point1 Solutions Interview FAQs

What are the top questions asked in 1point1 Solutions Customer Relation Executive interview?

Some of the top questions asked at the 1point1 Solutions Customer Relation Executive interview -

  1. How you sell the product to custome...read more
  2. What is Dmat accoun...read more

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1point1 Solutions Customer Relation Executive Salary
based on 80 salaries
₹0.9 L/yr - ₹3.2 L/yr
26% less than the average Customer Relation Executive Salary in India
View more details

1point1 Solutions Customer Relation Executive Reviews and Ratings

based on 30 reviews

2.9/5

Rating in categories

3.1

Skill development

2.6

Work-life balance

2.5

Salary

2.9

Job security

2.9

Company culture

2.6

Promotions

2.5

Work satisfaction

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