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I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.
When the anyone call in the helpline number so I listening to his problem and try to understand the problem
Good had tricky questions
I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
Handled inbound and outbound calls to potential customers
Provided information about insurance policies and answered customer queries
Met daily targets for number of calls made and policies sold
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
Remaining calm and composed
Active listening to understand the customer's concerns
Empathizing with the customer's frustration
Finding a solution to address the customer's issues
Maintaining professionalism throughout the interaction
I applied via Approached by Company and was interviewed in Feb 2024. There were 5 interview rounds.
The short term internship on film making
The company assignment of work
What is the subject of case study
I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.
Stay calm and composed
Listen actively to understand their concerns
Empathize with their emotions
Offer solutions to address their issues
Seek assistance from a supervisor if needed
I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.
I am fluent in English, Hindi, and Spanish.
English
Hindi
Spanish
Easy test, can be easily solved
I applied via Company Website and was interviewed in May 2024. There was 1 interview round.
A telecaller is a person who makes phone calls to potential customers to promote products or services, answer inquiries, and gather information.
Telecallers work in call centers or customer service departments.
They follow scripts provided by their employers to ensure consistency in communication.
Telecallers may also handle customer complaints and provide solutions.
Examples: Telemarketers, customer service representative
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
An aptitude test is a measure of your ability to learn or perform required tasks and succeed in the environment you're in.
Group discussion is when a group of people comes together to discuss a certain topic.
I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.
To understand the interview attender
I would interesting on tellcaller but I have coding knowledge also
based on 1 review
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GVK Emergency Management and Research Institute
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