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112-UP Emergency Services Telecaller Interview Questions and Answers

Updated 20 Aug 2023

112-UP Emergency Services Telecaller Interview Experiences

1 interview found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 20 Aug 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

When the anyone call in the helpline number so I listening to his problem and try to understand the problem

Round 3 - Telephonic Call 

(3 Questions)

  • Q1. What is term and condition of the job
  • Q2. What is requirement for the job
  • Q3. What is salary of the job

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good had tricky questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. Ur experience on the project
  • Ans. 

    I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.

    • Handled inbound and outbound calls to potential customers

    • Provided information about insurance policies and answered customer queries

    • Met daily targets for number of calls made and policies sold

  • Answered by AI
  • Q2. Toughest situation u ever face
  • Ans. 

    The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.

    • Remaining calm and composed

    • Active listening to understand the customer's concerns

    • Empathizing with the customer's frustration

    • Finding a solution to address the customer's issues

    • Maintaining professionalism throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not that much worthy
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 5 interview rounds.

Round 1 - Assignment 

The short term internship on film making

Round 2 - Assignment 

The company assignment of work

Round 3 - HR 

(2 Questions)

  • Q1. What is your name? What is expection in job What is expection in salary?
  • Q2. What you want basic in life?
Round 4 - One-on-one 

(2 Questions)

  • Q1. All round are selecte
  • Q2. You choice of question
Round 5 - Case Study 

What is the subject of case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Telecaller job are intersted

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Telephonic Call 

(7 Questions)

  • Q1. What's your name
  • Q2. What's your ambition
  • Q3. Where are you from
  • Q4. Which study are you studying
  • Q5. Why are choosing this job
  • Q6. Are you interested this job
  • Q7. Which type of languages you know
  • Ans. 

    I am fluent in English, Hindi, and Spanish.

    • English

    • Hindi

    • Spanish

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do truly and weak up this kind of mask 🎭
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Easy test, can be easily solved

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your work ex
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - English 

(1 Question)

  • Q1. What is telcaller
  • Ans. 

    A telecaller is a person who makes phone calls to potential customers to promote products or services, answer inquiries, and gather information.

    • Telecallers work in call centers or customer service departments.

    • They follow scripts provided by their employers to ensure consistency in communication.

    • Telecallers may also handle customer complaints and provide solutions.

    • Examples: Telemarketers, customer service representative

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Formal way of questions 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly way of interview about yourself like that
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

An aptitude test is a measure of your ability to learn or perform required tasks and succeed in the environment you're in.

Round 3 - Group Discussion 

Group discussion is when a group of people comes together to discuss a certain topic.

Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself. ... Why do you want to work for us? ... Give an example of where you've been able to use your leadership skills. ... What are your strengths and weaknesses? ... Where do you see you...

Interview Preparation Tips

Interview preparation tips for other job seekers - Search more job. Don't give up
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

To understand the interview attender

Round 3 - Coding Test 

I would interesting on tellcaller but I have coding knowledge also

Interview Preparation Tips

Topics to prepare for TCS Telecaller interview:
  • High level design
  • HTML
  • CSS
  • Javascript
Interview preparation tips for other job seekers - In day to day life so many jobs are here from Job seekers application on network to take and use this you are all talented person's all the best for your interview.

112-UP Emergency Services Interview FAQs

How many rounds are there in 112-UP Emergency Services Telecaller interview?
112-UP Emergency Services interview process usually has 3 rounds. The most common rounds in the 112-UP Emergency Services interview process are Resume Shortlist, Case Study and Telephonic Call.

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112-UP Emergency Services Telecaller Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

4.0

Skill development

4.0

Work-Life balance

4.0

Salary & Benefits

3.0

Job Security

4.0

Company culture

3.0

Promotions/Appraisal

3.0

Work Satisfaction

Explore 1 Review and Rating
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