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Teleperformance
3.9
based on 29.9k Reviews
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Hyderabad / Secunderabad
Teleperformance Job/Soft skill training Benefits in Hyderabad / Secunderabad
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Teleperformance Hyderabad / Secunderabad Job/Soft skill training Reviews by Employees
Customer Support Associate in Hyderabad/Secunderabadposted on 23 Oct 2021Starting done with job training and ojt and such other functionality skills that can be learned in the future Read More
Analyst in HyderabadData Science & Analyticsposted on 7 Feb 2024Job training, Transport, soft skill training Read More
Analyst in HyderabadCustomer Success, Service & Operationsposted on 18 Jul 2024Work satisfaction ad skill development Read More
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Ask anonymously on communities.
Teleperformance Hyderabad / Secunderabad Reviews and Ratings
based on 1.3k reviews
3.4/5
Rating in categories
3.2
Skill development
3.4
Work-life balance
2.9
Salary
3.3
Job security
3.4
Company culture
2.8
Promotions
3.2
Work satisfaction
Reviews
Nothing is good say about TP there is no Likes about this company which I've faced.
Explore 1.3k Reviews and Ratings
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