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Teleperformance
3.9
based on 29.9k Reviews
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Gurgaon / Gurugram
Teleperformance Course reimbursements Benefits in Gurgaon / Gurugram
Updated on 12 Sep, 2022
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Processing Executive in Gurgaon / Gurugram
posted on 12 Sep 2022
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Gurgaon / Gurugram Reviews and Ratings
based on 4.3k reviews
3.9/5
Rating in categories
3.8
Skill development
3.8
Work-life balance
3.7
Salary
3.8
Job security
3.8
Company culture
3.6
Promotions
3.7
Work satisfaction
Reviews
Nothing. Its was my biggest mistake. Firstly they hire you and keep asking you to work and few moths later they ill throw you out....
Explore 4.3k Reviews and Ratings
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