Zepto Mumbai Customer Service Officer Salaries by 2 Employees (Updated 2025)

4 - 5 years exp.

₹3 Lakhs - ₹3.8 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 5 Aug 2023

Companies similar to Zepto for Customer Service Officer in Mumbai

Zepto Customer Service Officer Salary

4 - 5 years exp. (AmbitionBox Estimate)

₹3 L/yr - ₹3.8 L/yr

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (94 salaries)	₹1.8 L/yr - ₹5 L/yr 5% less
Axis Bank Customer Service Officer Salary 1 - 8 years exp. (76 salaries)	₹1 L/yr - ₹5 L/yr 20% more
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InterGlobe Aviation Customer Service Officer Salary 0 - 5 years exp. (57 salaries)	₹1.8 L/yr - ₹3.8 L/yr 9% less
SVC Co-Operative Bank Customer Service Officer Salary 2 - 8 years exp. (27 salaries)	₹3.4 L/yr - ₹5 L/yr 26% more
Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (26 salaries)	₹2 L/yr - ₹3.5 L/yr 15% less

Customer Service Officer salary at Zepto ranges between ₹3 Lakhs to ₹3.8 Lakhs per year for employees with experience between 4 years to 5 years. Salary estimates are based on 2 latest salaries received from various employees of Zepto.

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Salary related reviews for Zepto

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Aug 2024

2.0

for Salary and Benefits

Likes

...orning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .

Dislikes

They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 28 Sep 2024

5.0

for Salary and Benefits

Likes

I am currently working with Zepto, and must say A1 job security, good salary, work from home plus day shifts in this company, People those who are working in Quality are the most amazing people I have ever met, Must say Best team leaders, best quality and HR of the Zepto is super sorted, One must try this company, Everyone I repeat each and everyone is super cool here.

Dislikes

Nothing.

Senior Associate in Hyderabad / Secunderabad

Miyapur Department

5.0

• posted on 22 Feb 2022

4.0

for Salary and Benefits

Likes

...tes are supportive and management is transparent.company policies are very good.they give good salary and bonus every year..

Dislikes

Salary is decent but career growth is slow....

Deputy Cluster Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 12 Dec 2024

3.0

for Salary and Benefits

Likes

Timely Salary, Striving for being best and follow labour regulations.

Dislikes

... all through the organisation, no employee is satisfied with their work culture. All are doing their job purely because of the salary. Employees are scared to share their concerns with their managers. Complete environment is throughout pressure management.

Store Shift Incharge in Gurgaon / Gurugram

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 09 Dec 2024

5.0

for Salary and Benefits

Likes

...The company offers a variety of resources and support to help employees succeed. * Competitive compensation and benefits packages: Zepto offers competitive compensation and benefits packages to attract and retain top talent. However, it's important to note that Zepto has also faced some criticism regarding its work culture. Some employees have reported long hours, late-night meetings, and a lack of work-life balance. It's important to weigh the pros and cons before considering a job at Zepto.

Dislikes

see more salary related reviews

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Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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Zepto Customer Service Officer Salary FAQs

What is the notice period for Customer Service Officer at Zepto in Mumbai?

According to AmbitionBox, 100% of the Zepto Customer Service Officers in Mumbai reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Zepto Customer Service Officer Salaries in Mumbai

Zepto Customer Service Officer salary in Mumbai ranges between ₹3 Lakhs to ₹3.8 Lakhs. This is an estimate based on latest salaries received from employees of Zepto.