Zepto Mumbai Customer Care Executive Salaries by 6 Employees (Updated 2025)

3 - 8 years exp.

₹3 Lakhs - ₹4 Lakhs

Salary of majority employees

25% more than the average Customer Care Executive Salary in Internet Companies for 3 - 8 years of experience

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Last Updated: 5 Mar 2025

Customer Care Executive salary at Zepto ranges between ₹3 Lakhs to ₹4 Lakhs per year for employees with experience between 3 years to 8 years. Salary estimates are based on 6 latest salaries received from various employees of Zepto.

Experience wise Zepto Customer Care Executive salaries in Mumbai

Last Updated: 5 Mar 2025

Experience	Avg Annual Salary
3 years (3 salaries)	₹3.2 L/yr - ₹6.1 L/yr
4 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.9 L/yr
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5 years (AmbitionBox Estimate)	₹1.3 L/yr - ₹4 L/yr
6 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
7 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
8 years (AmbitionBox Estimate)	₹3 L/yr - ₹5.9 L/yr

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Salary related reviews for Zepto

2.9

Rated by 3 employees for salary & benefits

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Aug 2024

2.0

for Salary and Benefits

Likes

...orning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .

Skill development - Good

+2 more

Dislikes

They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .

Salary - Poor

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 28 Sep 2024

5.0

for Salary and Benefits

Likes

I am currently working with Zepto, and must say A1 job security, good salary, work from home plus day shifts in this company, People those who are working in Quality are the most amazing people I have ever met, Must say Best team leaders, best quality and HR of the Zepto is super sorted, One must try this company, Everyone I repeat each and everyone is super cool here.

Salary - Excellent

+6 more

Dislikes

Nothing.

Senior Associate in Hyderabad / Secunderabad

Miyapur Department

5.0

• posted on 22 Feb 2022

4.0

for Salary and Benefits

Likes

...tes are supportive and management is transparent.company policies are very good.they give good salary and bonus every year..

Salary - Good

+5 more

Dislikes

Salary is decent but career growth is slow....

Deputy Cluster Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 12 Dec 2024

3.0

for Salary and Benefits

Likes

Timely Salary, Striving for being best and follow labour regulations.

Dislikes

... all through the organisation, no employee is satisfied with their work culture. All are doing their job purely because of the salary. Employees are scared to share their concerns with their managers. Complete environment is throughout pressure management.

Skill development - Poor

+5 more

Store Shift Incharge in Gurgaon / Gurugram

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 09 Dec 2024

5.0

for Salary and Benefits

Likes

...The company offers a variety of resources and support to help employees succeed. * Competitive compensation and benefits packages: Zepto offers competitive compensation and benefits packages to attract and retain top talent. However, it's important to note that Zepto has also faced some criticism regarding its work culture. Some employees have reported long hours, late-night meetings, and a lack of work-life balance. It's important to weigh the pros and cons before considering a job at Zepto.

Salary - Excellent

+6 more

Dislikes

see more salary related reviews

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What people are saying about Zepto

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an assistant manager

12h

The Dark Side of Zepto & Zepto Café – What No One Talks About

At first glance, Zepto looks like the future of quick commerce ultrafast deliveries, sleek branding, and now, cafés popping up everywhere. But what’s really happening behind the scenes? Here’s the truth they don’t want you to know. 👇 Dark Patterns & Manipulative Pricing • Fake “Only 1 left!” alerts to push panic buying. • Hidden charges sneakily added at checkout. • Items mysteriously appearing in your cart. Hypergrowth = Chaos • Expanding at breakneck speed with zero focus on quality. • Undertrained staff, operational mess, and growing customer complaints. Fake Reviews = Manufactured Trust • 5-star ratings? Paid. • Negative reviews? Buried. • Employees forced to post fake praises. 💀 Toxic Work Culture • Weekend torture calls till midnight. • Public humiliation in Slack groups. • Impossible targets, mental health ignored. Zepto is built on exploitation, manipulation, and burnout. Think twice before trusting what you see.

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Zepto Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Zepto Mumbai?

Customer Care Executive salary at Zepto in Mumbai ranges between ₹3.0 Lakhs to ₹4.0 Lakhs for experience between 3 years to 8 years. According to our estimates it is 25% more than the average Customer Care Executive Salary in India. Salary estimates are based on 6 latest salaries received from various employees of Zepto Mumbai.

How does the salary of a Customer Care Executive at Zepto Mumbai compare with the average salary range for this job?

The average salary of a Customer Care Executive at Zepto is 25% more than the average salary of a Customer Care Executive in Mumbai. To know exact salary insights, login to view.

What is the estimated take home salary of a Customer Care Executive at Zepto in Mumbai?

The estimated take-home salary of a Customer Care Executive at Zepto ranges between ₹24,295 per month to ₹25,744 per month in Mumbai. The take-home salary calculation is based on the average Zepto Customer Care Executive salary in India which ranges between ₹3.0 Lakhs to ₹4.0 Lakhs per year for employees with experience between 3 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Customer Care Executive at Zepto in Mumbai?

According to AmbitionBox, 50% of the Zepto Customer Care Executives in Mumbai reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 6 responses on AmbitionBox in last 2 years.

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Zepto Customer Care Executive Salaries in Mumbai

Zepto Customer Care Executive salary in Mumbai ranges between ₹3 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Zepto latest salaries received from various employees of Zepto.