Zepto Mumbai Customer Service Executive Salaries by 10+ Employees (Updated 2025)

1 - 5 years exp.

₹2.5 Lakhs - ₹4 Lakhs

Salary of majority employees

14% more than the average Customer Service Executive Salary in Internet Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 1 - 5 years exp. (10 salaries)	₹2.5 L/yr - ₹4 L/yr
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IT & Information Security Customer Service Executive Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.6 L/yr

Last Updated: 16 Feb 2025

Companies similar to Zepto for Customer Service Executive in Mumbai

Zepto Customer Service Executive Salary

1 - 5 years exp. (12 salaries)

₹2.5 L/yr - ₹4 L/yr

Company name	Avg Annual Salary	Open Jobs
Swiggy Customer Service Executive Salary 1 - 5 years exp. (6 salaries)	₹2 L/yr - ₹3.5 L/yr 12% less
Flipkart Customer Service Executive Salary 0 - 6 years exp. (13 salaries)	₹1.8 L/yr - ₹3 L/yr 26% less
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Ola Cabs Customer Service Executive Salary 0 - 7 years exp. (15 salaries)	₹2.2 L/yr - ₹3.8 L/yr 17% less
BookMyShow Customer Service Executive Salary 0 - 3 years exp. (8 salaries)	₹1.8 L/yr - ₹4.3 L/yr 12% less
Porter Customer Service Executive Salary 0 - 7 years exp. (34 salaries)	₹1.7 L/yr - ₹3.1 L/yr 28% less
PharmEasy Customer Service Executive Salary 0 - 6 years exp. (17 salaries)	₹2.2 L/yr - ₹3.6 L/yr 20% less
Medlife Customer Service Executive Salary 0 - 5 years exp. (10 salaries)	₹1.5 L/yr - ₹3 L/yr 25% less

Customer Service Executive salary at Zepto ranges between ₹2.5 Lakhs to ₹4 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 12 latest salaries received from various employees of Zepto.

Experience wise Zepto Customer Service Executive salaries in Mumbai

Last Updated: 16 Feb 2025

Experience	Avg Annual Salary
1 year (5 salaries)	₹2.5 L/yr - ₹3.2 L/yr
2 years (4 salaries)	₹3 L/yr - ₹3.5 L/yr
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3 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹6.3 L/yr
4 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹6.6 L/yr
5 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4 L/yr

Similar Designation salaries in Zepto

Customer Service Associate Salary

(26 salaries)

₹2.75 L/yr - ₹4.3 L/yr

Customer Support Executive Salary

(12 salaries)

₹2.5 L/yr - ₹5.1 L/yr

Customer Care Executive Salary

(6 salaries)

₹1.8 L/yr - ₹4 L/yr

Senior Associate Salary

(5 salaries)

₹3.15 L/yr - ₹5.01 L/yr

Customer Support Associate Salary

(4 salaries)

₹3 L/yr - ₹4 L/yr

Salary related reviews for Zepto

4.0

Rated by 4 employees for salary & benefits

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Aug 2024

2.0

for Salary and Benefits

Likes

...orning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .

Skill development - Good

+2 more

Dislikes

They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .

Salary - Poor

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 28 Sep 2024

5.0

for Salary and Benefits

Likes

I am currently working with Zepto, and must say A1 job security, good salary, work from home plus day shifts in this company, People those who are working in Quality are the most amazing people I have ever met, Must say Best team leaders, best quality and HR of the Zepto is super sorted, One must try this company, Everyone I repeat each and everyone is super cool here.

Salary - Excellent

+6 more

Dislikes

Nothing.

Senior Associate in Hyderabad / Secunderabad

Miyapur Department

5.0

• posted on 22 Feb 2022

4.0

for Salary and Benefits

Likes

...tes are supportive and management is transparent.company policies are very good.they give good salary and bonus every year..

Salary - Good

+5 more

Dislikes

Salary is decent but career growth is slow....

Senior Manager 2 in Kolkata

Full Time

Procurement & Supply Chain Department

2.0

• posted on 25 Jan 2025

4.0

for Salary and Benefits

Likes

Good Salary hike Start up company, so have much opportunity to make various initiatives

Salary - Good

+1 more

Dislikes

- To much Biasness Or Preference within Orida culture - Kolkata dry Mh, top level person have low team handling skills and doing job by oiling

Job security - Bad

+3 more

Deputy Cluster Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 12 Dec 2024

3.0

for Salary and Benefits

Likes

Timely Salary, Striving for being best and follow labour regulations.

Dislikes

... all through the organisation, no employee is satisfied with their work culture. All are doing their job purely because of the salary. Employees are scared to share their concerns with their managers. Complete environment is throughout pressure management.

Skill development - Poor

+5 more

see more salary related reviews

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What people are saying about Zepto

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fathersahaab

works at

AmbitionBox

Zepto Delivering Cars? Why It Might Be Going Too Far

Zepto has certainly made a huge impact in the quick commerce space, especially in big cities, where their quick deliveries are a real game-changer. But the recent buzz about Zepto possibly delivering cars, in collab with Skoda, feels a bit over the top. Buying a car is such a special experience. The entire process, from visiting the dealership to driving away in your brand-new car, just can’t be replicated by a home delivery service. It’s a big moment, and the excitement of taking delivery at the showroom adds to the thrill. Turning that into a simple doorstep delivery doesn’t seem right. Also, I can’t imagine relying on the same platform that delivers eggs in 10 minutes to handle a 1.5 lakh-rupee iPhone, let alone a car. Honestly, I feel like this Skoda-Zepto collab is more of a marketing stunt to generate buzz for the Kylaq. It doesn’t feel like there’s enough demand for this kind of service, and I think most people, like myself, would prefer the traditional showroom experience.

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Zepto Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Zepto Mumbai?

Customer Service Executive salary at Zepto in Mumbai ranges between ₹2.5 Lakhs to ₹4.0 Lakhs for experience between 1 years to 5 years. According to our estimates it is 14% more than the average Customer Service Executive Salary in India. Salary estimates are based on 12 latest salaries received from various employees of Zepto Mumbai.

How does the salary of a Customer Service Executive at Zepto Mumbai compare with the average salary range for this job?

The average salary of a Customer Service Executive at Zepto is 14% more than the average salary of a Customer Service Executive in Mumbai. To know exact salary insights, login to view.

What is the salary of a Customer Service Executive in companies similar to Zepto in Mumbai?

Swiggy Customer Service Executive Salary - ₹2.0 Lakhs to ₹3.5 Lakhs per year
BookMyShow Customer Service Executive Salary - ₹1.8 Lakhs to ₹4.3 Lakhs per year
Ola Cabs Customer Service Executive Salary - ₹2.2 Lakhs to ₹3.8 Lakhs per year
PharmEasy Customer Service Executive Salary - ₹2.2 Lakhs to ₹3.6 Lakhs per year
Medlife Customer Service Executive Salary - ₹1.5 Lakhs to ₹3.0 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at Zepto in Mumbai?

The estimated take-home salary of a Customer Service Executive at Zepto ranges between ₹24,818 per month to ₹26,260 per month in Mumbai. The take-home salary calculation is based on the average Zepto Customer Service Executive salary in India which ranges between ₹2.5 Lakhs to ₹4.0 Lakhs per year for employees with experience between 1 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at Zepto in Mumbai?

According to AmbitionBox, 60% of the Zepto Customer Service Executives in Mumbai reported a notice period of 15 days or less, 27% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 15 responses on AmbitionBox in last 2 years.

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Zepto Customer Service Executive Salaries in Mumbai

Zepto Customer Service Executive salary in Mumbai ranges between ₹2.5 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 12 Zepto latest salaries received from various employees of Zepto.