Zepto Mumbai Customer Service Executive Salaries by 10+ Employees (Updated 2025)

0 - 4 years exp.

₹2.5 Lakhs - ₹3.5 Lakhs

Salary of majority employees

8% more than the average Customer Service Executive Salary in Internet Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 0 - 4 years exp. (11 salaries)	₹2.5 L/yr - ₹3.5 L/yr
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IT & Information Security Customer Service Executive Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.4 L/yr

Last Updated: 16 Feb 2025

Companies similar to Zepto for Customer Service Executive in Mumbai

Zepto Customer Service Executive Salary

0 - 4 years exp. (13 salaries)

₹2.5 L/yr - ₹3.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Porter Customer Service Executive Salary 1 - 7 years exp. (29 salaries)	₹1.7 L/yr - ₹3.1 L/yr 26% less
PharmEasy Customer Service Executive Salary 0 - 6 years exp. (17 salaries)	₹2.2 L/yr - ₹3.6 L/yr 17% less
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Medlife Customer Service Executive Salary 0 - 5 years exp. (10 salaries)	₹1.5 L/yr - ₹3 L/yr 21% less
Swiggy Customer Service Executive Salary 1 - 5 years exp. (6 salaries)	₹2 L/yr - ₹3 L/yr 9% less
Teleperformance Customer Service Executive Salary 0 - 6 years exp. (1k salaries)	₹1 L/yr - ₹6 L/yr 6% less	23 job openings

Customer Service Executive salary at Zepto ranges between ₹2.5 Lakhs to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 13 latest salaries received from various employees of Zepto.

Experience wise Zepto Customer Service Executive salaries in Mumbai

Last Updated: 16 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.4 L/yr
1 year (6 salaries)	₹2.5 L/yr - ₹3.2 L/yr
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2 years (4 salaries)	₹3 L/yr - ₹3.5 L/yr
3 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.9 L/yr
4 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr

Similar Designation salaries in Zepto

Customer Service Associate Salary

(26 salaries)

₹2.75 L/yr - ₹4.3 L/yr

Customer Support Executive Salary

(12 salaries)

₹2.2 L/yr - ₹3.6 L/yr

Customer Care Executive Salary

(6 salaries)

₹3 L/yr - ₹4 L/yr

Senior Associate Salary

(6 salaries)

₹3.15 L/yr - ₹5.5 L/yr

Customer Support Associate Salary

(4 salaries)

₹3 L/yr - ₹4 L/yr

Salary related reviews for Zepto

4.0

Rated by 4 employees for salary & benefits

Deputy Manager in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 11 Mar 2025

1.0

for Salary and Benefits

Likes

NOTHING IS THERE THAT I LIKES IN ZEPTO

Dislikes

1.PAYING DIFFERENT SALARY FOR SAME POST AND DESIGNATION 2.NO SKILL DEVELOPMENT 3.TOXIC WORK CULTURE SENIOR MANAGERS DONT BEHAVE PROPERLY giving termination warnings. 4.24x7 JOB no week offs even store managers have to work on festival too 5.Noone ready to help 6.late nights meetings and calls

Salary - Bad

+6 more

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Aug 2024

2.0

for Salary and Benefits

Likes

...orning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .

Skill development - Good

+2 more

Dislikes

They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .

Salary - Poor

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 28 Sep 2024

5.0

for Salary and Benefits

Likes

I am currently working with Zepto, and must say A1 job security, good salary, work from home plus day shifts in this company, People those who are working in Quality are the most amazing people I have ever met, Must say Best team leaders, best quality and HR of the Zepto is super sorted, One must try this company, Everyone I repeat each and everyone is super cool here.

Salary - Excellent

+6 more

Dislikes

Nothing.

Senior Associate in Hyderabad / Secunderabad

Miyapur Department

5.0

• posted on 22 Feb 2022

4.0

for Salary and Benefits

Likes

...tes are supportive and management is transparent.company policies are very good.they give good salary and bonus every year..

Salary - Good

+5 more

Dislikes

Salary is decent but career growth is slow....

IT Security Analyst in Bangalore / Bengaluru

Full Time

IT & Information Security Department

2.0

• posted on 13 Mar 2025

4.0

for Salary and Benefits

Likes

I liked salary paid in time for example month ending 30 salary crideted in 29 of the month.

Salary - Good

Dislikes

High level management have no skills they have act of communication, they always involved direct lower management, for example I am reporting to “X” but every time “X” reporting manager involved and ask each every thing what is value of “X” ? There is no chain management. Everyone higher management work their own benefits only not work for company.

Skill development - Bad

+5 more

see more salary related reviews

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What people are saying about Zepto

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Guys I am civil engineer with 8+ years of experience and currently working as a project manager and my current CTC in 9.0 LPA . I am not able to find my current CTC is competitive enough, can someone help me with suggestion for how to increase get career boost like getting abroad jobs or learning some softwares?. Appreciate your time!..

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Zepto Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Zepto in Mumbai?

The average salary of a Customer Service Executive at Zepto in Mumbai typically ranges from ₹2.5 Lakhs to ₹3.5 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Service Executive in Mumbai at Zepto earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Customer Service Executive Salaries at Zepto can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Zepto employees in India.

What is the estimated take home salary of a Customer Service Executive at Zepto in Mumbai?

The estimated take-home salary of a Customer Service Executive at Zepto in Mumbai typically ranges from ₹23,566 to ₹25,026 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Zepto. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Customer Service Executive in companies similar to Zepto in Mumbai?

The salary of a Customer Service Executive at companies similar to Zepto in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Teleperformance	₹1.0 Lakhs to ₹6.0 Lakhs per year
Swiggy	₹2.0 Lakhs to ₹3.0 Lakhs per year
PharmEasy	₹2.2 Lakhs to ₹3.6 Lakhs per year
Medlife	₹1.5 Lakhs to ₹3.0 Lakhs per year
Porter	₹1.7 Lakhs to ₹3.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Executive at Zepto in Mumbai?

The salary growth for a Customer Service Executive at Zepto in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive in Mumbai can expect the following growth trajectory at Zepto:

Experience	Average Salary Range
Fresher	₹2.6 Lakhs to ₹3.4 Lakhs per year
1 year	₹2.5 Lakhs to ₹3.2 Lakhs per year
2 years	₹3.0 Lakhs to ₹3.5 Lakhs per year
3 years	₹3.1 Lakhs to ₹3.9 Lakhs per year

and so on.

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Zepto Customer Service Executive Salaries in Mumbai

Zepto Customer Service Executive salary in Mumbai ranges between ₹2.5 Lakhs to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 13 Zepto latest salaries received from various employees of Zepto.