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3.5

based on 1k Reviews

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Zepto Customer Service Executive Mumbai Reviews

Updated 1 Feb, 2025
Overall Rating
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3.6/5
based on 4 reviews

Rating distribution

Category Ratings

4.0

Job security

4.0

Salary

3.8

Skill development

3.5

Work-life balance

3.1

Company culture

2.8

Work satisfaction

2.6

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What employees say about Zepto?

Insights from employee reviews on AmbitionBox

Gender based rating

2.5
female

Rated by Women

2 reviews

4.6
male

Rated by Men

2 reviews

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4 reviews found

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What people are saying about Zepto

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fathersahaab
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3d
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AmbitionBox
Zepto Delivering Cars? Why It Might Be Going Too Far
Zepto has certainly made a huge impact in the quick commerce space, especially in big cities, where their quick deliveries are a real game-changer. But the recent buzz about Zepto possibly delivering cars, in collab with Skoda, feels a bit over the top. Buying a car is such a special experience. The entire process, from visiting the dealership to driving away in your brand-new car, just can’t be replicated by a home delivery service. It’s a big moment, and the excitement of taking delivery at the showroom adds to the thrill. Turning that into a simple doorstep delivery doesn’t seem right. Also, I can’t imagine relying on the same platform that delivers eggs in 10 minutes to handle a 1.5 lakh-rupee iPhone, let alone a car. Honestly, I feel like this Skoda-Zepto collab is more of a marketing stunt to generate buzz for the Kylaq. It doesn’t feel like there’s enough demand for this kind of service, and I think most people, like myself, would prefer the traditional showroom experience.
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Zepto Mumbai Reviews by Designations

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AmbitionBox has 4 Zepto reviews submitted by Zepto employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Zepto is the right company for you.
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Zepto Customer Service Executive Salaries in Mumbai
based on 10 salaries
₹2.5 L/yr - ₹4 L/yr
15% more than the average Customer Service Executive Salary in India
View more details
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