WNS Customer Service Associate salaries in Pune (Updated 2025)

Likes

... process knowledge & i must say the process is too touf & complicated to handle. the only good thing is their salary package rest the quality of training is too bad. My trainer has made me cry alott thats why i left i was not able to manage her mental torture which was purposely she was doing & taking out her arrongance. Horrible working in rotational day shifts for 2 months.

Dislikes

Poor Transport, Worst Trainers, Poor Cafeteria, Poor Rotational Shifts, Worst Management, Worst HR

Likes

It is MNC company & i love to work over there.Another point is that my Team is so strong in team work ,so supportive employees.i also like the employee re-hire policy here.

Dislikes

Compensation is decent,but the growth is slow.The work pressure is very high.

Likes

Salary comes in time, work culture is good.

Dislikes

Leave policy is very bad. There is no sick leave policy. Working hours are strict. Late logins are included in our incentive criteria which is unfair specially in the process I worked for. Sometimes double pay are not paid on time when we work on National holidays , we had to raise ticket for that.

Likes

Salary on time and one side cab drop

Dislikes

One side cab drop, not much salary, penny appraisals, less opportunity for promotions instead they do designation change so they don't have to increase salary, no meal or meal voucher.