Concentrix Corporation Customer Service Associate salaries in Pune

Likes

Good work environment and culture. teammates are supportive and the management is transparent and they give good salary hike and bonus every year.

Dislikes

when we talk about career progress we are promoted to next position but the salary hike is same. whether we get promote to quality analyst or as an SME floor support but as per the information they never increase there salary....

Likes

Security, and culture .the way we worked together specially when call volume is high.

Dislikes

Growth. I am working since from 18 months no hike in salary no chance for any promotion thogh each month i met all stack parameters still i am on the same position.

Likes

I didn’t like anything while working there

Dislikes

I would not suggest working there, the hiring process is liking you are getting into big mnc but the salary they will offer is worse than grade 4 job, work culture is toxic and managers there doesn’t care about the employees at all

Likes

Job security, diversity and office building.

Dislikes

Salary never increase even after 4 years. Does not show value for senior employee. Transport both side cab not provided anymore when I started job this was provided. Dirty politics among managers.

Likes

Salary is credited on time but with all the deductions. There is no night allowance , target achievement bonus , overtime pay allowance given to employees. Only "IR" is raised and employees are a target and have to face huge salary loss . What basic pay and salary which is mentioned in the appointment is far low than what employees receive as in hand salary

Dislikes

TEAM LEADER : MS ARCHANA BUHALIKAR . She never books transport for the employees, after the life of some employees and team mates whom she dislikes. Never supports or helps the teammate whom she dislikes and ensures that those team mates dont perform on the process and they are thrown out of the organisation. Employees are so harassed with her that they have to call for POLICE SECURITY for basic things at work to get their work done. She never gives or approves leaves to anyone and does not know how to handle and manage the team. She only brings her big fat body dumps on the chair and sleeps entire night on the floor. She has time to smoke but no time to book transport and ensure safety for the employees. Such pathetic team leaders should be held before Magistrate court and surely should be sent behind bars.