Unity Small Finance Bank Customer Service Executive salaries in Gurgaon / Gurugram

Likes

People are good cooperative as Bank rise upon the merger of PMC so lots of old staff is there but overall Bank work culture, Work life Balance is good

Dislikes

Banks Grading and Salary slab ok ok, Lack of transparency by HR

Likes

Support and Guidance from Senior Management Growth opportunities Rewards and recognition

Dislikes

Not really a dislike but should have increased the Salary Bars as per market standards. We can get good talent present in the market.

Likes

New members of Unity are highly professional and MNC cultural. Working Saturday they are providing half day on a shift basis and for Mon to Fri it is 9:30 - 6:00 for staff and 10:00 to 5:00 for customers (8 1/2 hrs)

Dislikes

As a part of PMC family we are getting 2 years back salary and will be continuing for 3 years if not doing business targets. If anyone wants to join Unity pls join after 2-3 months later because there are too much of crowds coming into branch for DICGC claim. There are only pass on work is there from Sr Executive staffs. Staffs are very less and due to which work burden is very high

Likes

Cashier is asked everyday for sales and TPP targets. Cashier cannot go on visits but is forced to go on field visits for sales. No skill & knowledge upgradation on banking operations. Unity bank is only good to become insurance agent.

Dislikes

Manager abuses all team by saying you are waste to the organization and should be shameful to be hired in organization. Abusive environment, toxic seniors and extreme mental torture for sales. Sign forgery for insurance selling. RM, RO, BOM, CSE get suicidal thoughts after con call and meets. HR says first sell insurance otherwise you dont have right to raise questions. Call center environment in bank.

Likes

Nothing to like abt this company they have lot of politics internally and it will disturb your personal life. The manager goes personal and favour their favorites and other employees do back stabbing. Vkyc, the worst process and team specially the managers are not good. #No job security.

Dislikes

Everything. When you have any questions and you raised or ask the hr. They will literally don't know the answer even if you have mailed something imp to hr she will ignore the e-mail and instead she sends birthday email to the employees at the same tym and will not bother to reply back the email or answer the call of employees. If you want work life balance please don't join this company.