TTEC India Customer Success, Service & Operations Department Salaries in Kolkata

Likes

I'm not an employee. I was going through interviews only

Dislikes

This company is a monster. They (Mr. Bharat and his HRs) are not upfront about their intentions of "hiring you at the least possible salary". They waste your time conduction interviews and tests, and in the end just before the offer letter is to be issued, they trap you in a situation of "take it or leave it" by changing all the terms and conditions in order to drastically reduce the salary. I was well aware of the company politics that go on within this company, the opposite gender partiality of the male managers in terms of promotions and incentives but I couldn't imagine it was this degraded. I already experienced this all even before joining the company, I can only wonder how filthy it could have been after joining the company. Take my advice, as a fresher who doesn't understand cheap office politics and only intends to work with his best efforts and be rewarded for the same, DON NOT APPLY FOR THIS FRAUD COMPANY.

Likes

On time salary, quick promotion,their is work life balance.

Dislikes

In area of salary hike increment the policy should be more flexible. As increment is a area of opportunities. And yearly increment policy needs to be changed as an employee joining in the month of January will have to wait for 1.5 yrs for his first increment which is very unfair so basically their should be 2 increment cycle or else the increment cycle should be as per joining date.

Likes

It was a pleasure working with ttec. Work environment was quite friendly and supportive.

Dislikes

Increment and salary package is major concern, that's main reason people leave ttec though they love ttec a lot. Another is leave policy, sometimes difficult getting leaves when required, not aligned with HR policy.

Likes

Work life balance is fine and you can come do your job and go but they will try to take most out of you if you are performing good but without a hike or promotion.

Dislikes

Worked here for a long time and these are my honest reviews. They will make you work triple the pay. They won't pay but expect you to bring miracle out of your job. I had a really pathetic experience with the exit process. HC/HR team is simply worthless here in Ahmedabad and they need some good educated employees with good interpersonal skills. They won't share any details regarding exit or may be they don't know. Exit process was just pathetic. Some managers are really toxic and a monopoly runs in the company based on local employees. Also it may be that your senior or reporting head might know or have less skills than you but you have to listen to worthless ideas.

Likes

Work from home

Dislikes

...han 3 year experience and I must say this is very bad organization to work with. The teamleaders, Managers supervisors targetting us to work overtime without pay with unrealistic targets. Very very bad experience because of a lot of work pressure. Shared it on 'wehearyou' platform but no action was taken and the misconduct continues to happen and even increasing on a day to day basis. HR not taking any action. Exremely disappointed due to all this and I am looking for new opportunity. I will leave this organization as soon as I get a new opportunity.