TTEC India Customer Service Associate Reviews

Likes

Work from home

Dislikes

I have more than 3 year experience and I must say this is very bad organization to work with. The teamleaders, Managers supervisors targetting us to work overtime without pay with unrealistic targets. Very very bad experience because of a lot of work pressure. Shared it on 'wehearyou' platform but no action was taken and the misconduct continues to happen and even increasing on a day to day basis. HR not taking any action. Exremely disappointed due to all this and I am looking for new opportunity. I will leave this organization as soon as I get a new opportunity....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Flexibility at work and support from superiors. Quality work ethics. Great place to work.

Dislikes

Nothing as such..may be some more jon and promotion opportunities in WFH process...!!!

Likes

Work from home

Dislikes

Forced to work on weekoffs. Too much Micro-management. Not adequate resources to perform our work. WFH employees are the ones who are at the top of the performance index and yet ttec is stopping them from getting promotions, appraisals and not inviting WFH employess in company events and other activites. They are behaving like racists with WFH employees in the name of motivating employees to work from office. By doing this you are not motivating to work from office but you are motivating you wfh employees to resign. Do not forget we were the ones who supported you during touch times at covid by putting work before health of us and our family and adopted to change in work envirommnment to keep your business running at tough times. I believe employees should not be treated based on their work environment should be given equal opportunity to grow. There should be both WFH and WFO culture and every employee should have flexiblity to choose what work environment they like to work on and should be given equal opportunity of growth....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like very stressfull

Dislikes

No job security they continuously hire and fire and this is how they function sometimes agents are even rostered for non stop 8 days working without a week off God know how is this allowed in this company.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like the culture in TTEC. Everyone os engaging

Dislikes

NA

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture is very Good. Superiors are very helpful and they will support you all the time. No pressure

Dislikes

Salary Increment should be high

Likes

Good payout and lots of skills can be learned.

Dislikes

Internal politics among the leadership team.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like about this company...except aime mentors and lwads

Dislikes

Everything about this company...worst culture followed. No self developement.

Work Details

Worst

Work timings: Strict Timings

Work related travel: This is a desk job.