Teleperformance Customer Success, Service & Operations Department Salaries in Faridabad

Likes

Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've gained a lot of knowledge since I started

Dislikes

It is a very employee centric company. The company pays less salary to the employee Need more priorities and comp.

Likes

...in your work if you take stand for yourself on logical points and as per policy. but yes salary comes on time on the last day of the month but if you get late then it is upto your manager if thinks then he may mark it as half day. it doesn’t happen generally anywhere. and they split your weekoffs and they sometimes give you difficult cases of others to you in which you may have escalations.

Dislikes

Management is really bad they dont care about anything.

Likes

Promotion is possible in this company if you give 100% and also if you are little bit lucky. Work culture is good.

Dislikes

Salary and increment is very less. No work life Balance. No bonuses or any types of rewards. If you are employee of the month/employee of the quater or employee of the year they will give just an certificate and trophy that's it.

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well.

Likes

There is nothing good to say about this company. Bad managers, bad team leaders, stupid rules. No matter what problem you have, any urgency, any trouble you face, these people will not let you take leave. If your house catches fire and you have to go home then the team leaders and managers of the company will ask you to go after a half day. Because whatever was supposed to happen has already happened, what is the point of going on now? So these types of team leaders and managers you will get there. You will have to take permission before going to the washroom, before going for the lunch break just like a school. You will feel that your school days are back. At the end of the day they scold you for not completing your targets and there is no etiquettes, manners nothing. Team leaders will talk to you as if you have asked for a share in their property. The managers will treat you like a servant. Everything depends on the politics of the company. You have to be involved in each and every gossip that is going on in the office (wheather it is good or bad); only then you will get promoted; otherwise, you are just a servant for them and nothing else.

Dislikes

... every day in office lifts. I am not afraid if my name appears in these reviews. Because where I am working now, this job location, this salary, this working environment is beyond the scope of teleperformance.