Teleperformance Escalation Desk Executive salaries in Mohali
Annual salary range
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₹1.9
Lakh - ₹2.4
Lakhs
LowConfidence
Low confidence means that this average salary is based on data that was reported by very few people.
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Average annual salary for most employees
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Estimated monthly take-home salary
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Salaries in different departments
Customer Success, Service & Operations
Escalation Desk Executive Salary
1
year
exp.
(AmbitionBox Estimate)
₹2.1
L/yr
- ₹2.6
L/yr
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Administration & Facilities
Escalation Desk Executive Salary
1
year
exp.
(AmbitionBox Estimate)
₹1.6
L/yr
- ₹2
L/yr
Last Updated:
20 Sep 2023
Escalation Desk Executive salary at Teleperformance ranges between ₹1.9
Lakh
to ₹2.4
Lakhs
per year for employees with 1 year of experience. Salary
estimates are based on
2 latest salaries received
from various employees of Teleperformance.
Top skills at Teleperformance for Escalation Desk Executive
Customer Retention
blended process
customer support
email process
Non Voice Process
chat support
Escalation Management
Customer Handling
Semi Voice
voice support
Salary related reviews for Teleperformance
5.0
Rated by 1
employees for salary & benefits
Customer Service Associate in
Agra
Full Time
·
Other Department
2.0
• posted on 14 Nov 2024
3.0
for Salary and Benefits
Likes
...any things from here, this company is best for freshers. Training was very good. Salary package is good also
People are not supportive, not a single person if we have any isse we share with TL and AM they don't listen also company doesn't have system for agent still they are hiring new employees, system, mouse headphones everything is worst here, i am gonna leave this company soon.
...and give you fake promises and then they will not provide the bare minimums.
3.Salary is very low for freshers to experience person.
4.The behaviour is very rude and bad by the the admin ,bhr , trainer and everyone.
Apart from salary, incentives, promotion hikes, appraisals and employee benefits everything is good. The only reason to leave TP is that PROMOTION HIKE is 10 % and yearly appraisal is 500 rupees max
Hiring is not good. TP hires anyone and everyone. For agent level all you need to do is plead and state you belong from a weak economic section of the society and you will get selected.
Management is poor in terms of tasks getting done.
Teleperformance enhanced my skills and knowledge in significantly.
Dislikes
...ion regarding leave requests, requiring detailed explanation for urgent matters. Accidentally, the salary is below expectations and despite raising complaints about pay discrepancies, there has been no action taken to address my concern.
The company has no beneficial policy. Not at all employee centric. They say they pay better salary then other companies in the market, that's true the CTC is high but the net what you get in hand is nothing compared to that. They claim money for everything even for your pf they claim the employee and employer both contribution from your salary only so the company pays nothing to be precise. The work life balance is nowhere to be found cause they will make you work for 10 hours a day without paying any OT. Very cheap company, they lie. Don't trust them you won't get any cab facility even if they tell you that you will get.
What is the notice period for Escalation Desk Executive at Teleperformance in Mohali?
According to AmbitionBox, 67% of the Teleperformance Escalation Desk Executives in Mohali reported a notice period of 15 days or less, 33% reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.
Teleperformance Escalation Desk Executive Salaries in Mohali
Teleperformance Escalation Desk Executive salary in
Mohali
ranges between ₹1.9
Lakh to ₹2.4
Lakhs. This is an estimate based on
latest salaries received from employees of Teleperformance.