TCS Service Desk Lead salaries in India

Likes

Collegues, and company cultyre of TCS should be the benchmark in IT sector. And there is always to learn something, from collegues, management, or by ourselves. Job security is excellent.

Dislikes

Salary and benefits doesn't do any good, as per industry standards. Appraisals and peomotions also at mercy of managers only.

Likes

Work culture is amazing. Work life balance is also great. But with someone like me who needs work and wants to constantly learn, tcs wasn’t the place to start. It’s good for mid level careers, not for freshers.

Dislikes

No hikes, no motivation, no appraisals, shit salary. Failure to recognize true potential from right employee

Likes

Work life balance is completely based on your project. If you are lucky you'll be peaceful with your work. Infrastructure is good

Dislikes

No learning opportunities. Promotions are often withheld for no reason. No salary benefits and negligible hike. Some projects dont even appreciate your hardwork.

Likes

I get to learn different skills by having unlimited access to udemy and learning access also I do not have an ego to work in development. So when I was released from first project I got support role which then transitioned to kafka project

Dislikes

Promotions and Hikes are invisible. It's based on pure luck If you get a promotion, in-hand salary gets increased in very slow manner.

Likes

Good work culture ( if one does not want to work ). One can spend complete career without working. One can deny work by telling lack of bandwidth or lack of experience. TCS has tie up with most training platforms so one learn a lot. If you have good relation with seniors then chances are there for onsite oppurtunity.

Dislikes

No appreciation for project work completion and hardly any promotion or salary hike. Every project manager amd partner will give a ladoo of onsite oppurtunity to everyone in the project to motivate as they are helpless due to low pay and low yearly appreciation of associates. TCS is mostly concentrated on AMS and BAU projects so chances are less to get a role in consulting or implementation project. ( its mostly like tata customer service) No mapping of career aspiration, skillset or education qualification. Senior are mostly concerned about incoming revenue and will tag to any project as long as revenue from client is coming. Getting out of project one does not like is very difficult without proper connection or if the project does not finish. No proper training before onboading, Partners try to skill associates on clients resources after onboarding to save money.