TCS Chennai Service Desk Lead Salaries by 10+ Employees (Updated 2025)

4 - 11 years exp.

₹4.6 Lakhs - ₹15 Lakhs

Salary of majority employees

21% more than the average Service Desk Lead Salary in IT Services & Consulting Companies for 4 - 11 years of experience

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Salaries in different departments

IT & Information Security Service Desk Lead Salary 4 - 10 years exp. (7 salaries)	₹4.6 L/yr - ₹15 L/yr
Customer Success, Service & Operations Service Desk Lead Salary 6 years exp. (AmbitionBox Estimate)	₹6 L/yr - ₹8.8 L/yr
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Engineering - Hardware & Networks Service Desk Lead Salary 11 years exp. (AmbitionBox Estimate)	₹9.5 L/yr - ₹13.7 L/yr

Last Updated: 8 Mar 2025

Companies similar to TCS for Service Desk Lead in Chennai

TCS Service Desk Lead Salary

4 - 11 years exp. (17 salaries)

₹4.6 L/yr - ₹15 L/yr

Company name	Avg Annual Salary	Open Jobs
Wipro Service Desk Lead Salary 4 - 11 years exp. (9 salaries)	₹3.2 L/yr - ₹8 L/yr 22% less	1 job opening
HCLTech Service Desk Lead Salary 2 - 10 years exp. (14 salaries)	₹3.7 L/yr - ₹10 L/yr 27% less
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Cognizant Service Desk Lead Salary 6 - 14 years exp. (6 salaries)	₹8.8 L/yr - ₹14 L/yr 14% more
Hexaware Technologies Service Desk Lead Salary 7 - 9 years exp. (5 salaries)	₹4 L/yr - ₹8 L/yr 35% less
Williams Lea Service Desk Lead Salary 5 - 8 years exp. (3 salaries)	₹4.6 L/yr - ₹6.5 L/yr 38% less

Service Desk Lead salary at TCS ranges between ₹4.6 Lakhs to ₹15 Lakhs per year for employees with experience between 4 years to 11 years. Salary estimates are based on 17 latest salaries received from various employees of TCS.

Experience wise TCS Service Desk Lead salaries in Chennai

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
4 years (5 salaries)	₹4.6 L/yr - ₹12.6 L/yr
5 years (AmbitionBox Estimate)	₹5.6 L/yr - ₹13.4 L/yr
Login to view exact salary
6 years (4 salaries)	₹5.6 L/yr - ₹8.5 L/yr
7 years (AmbitionBox Estimate)	₹5.5 L/yr - ₹15 L/yr
8 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹15 L/yr
9 years (AmbitionBox Estimate)	₹5 L/yr - ₹16.6 L/yr
10 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹13 L/yr
11 years (AmbitionBox Estimate)	₹9.5 L/yr - ₹18.2 L/yr

View all

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Top skills at TCS for Service Desk Lead

Service Desk Incident management ITSM Remedy Problem Management Communication Skills SLA Management End User Quality Analysis ITIL process Change Management Service desk management Service management ITIL Framework IT Service Desk

Salary related reviews for TCS

1.0

Rated by 1 employees for salary & benefits

Senior Associate in Mumbai

Full Time

Shipping & Maritime Department

3.0

• posted on 18 Jan 2025

2.0

for Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

Salary - Poor

+2 more

Network Engineer in Gandhinagar

Full Time

Engineering - Hardware & Networks Department

4.0

• posted on 15 Jan 2025

3.0

for Salary and Benefits

Likes

Job security, work life balance is good.

Job security - Excellent

+2 more

Dislikes

...uriteism under the Tata code of conduct but still it is very common in projects. Experience and talented employee get 3-4 % salary hike for YOY but favourite employee gets 7% hike minimum.

Skill development - Poor

+1 more

System Engineer in Kolkata

Full Time

Engineering - Software & QA Department

3.0

• posted on 13 Jan 2025

2.0

for Salary and Benefits

Likes

job security is the best part here. company culture and ethics are also greatbecause it TATA. Most of the government project and national level projects are likely to coming here. Depending on the type of project you are getting your life and experience will be super good or super bad.

Job security - Excellent

+1 more

Dislikes

very less pay scale and growth. even appraisals are given in penneies. if it is your first job, then you will be stuck at the same salary bracket for a very long time and andit's very difficult to get digital or innovator profiles being in a project which require too much effort from your side,and occasionally they keep changing the rooms and conditions also.

Salary - Poor

+2 more

System Engineer in Kolkata

Full Time

Engineering - Software & QA Department

1.0

• posted on 05 Jan 2025

1.0

for Salary and Benefits

Likes

...only 25% of workforce will work from office by 2025 now has changed their words. Woth no work life balance, and minimum salary bands, I feel it's an organization forcing their employees to scramble with stupid policies. Being such a big organization, it should lead the Digital work Real life. But again, it is promoting and forcing employees to WFO inefficiently. It is an organization which don't give increments and promotions even if you are getting 5/5 points in reviews. In name of promotion, you will get more work and responsibilities without any increase in salary. In one word, the suffocation is increasing day by day in TCS. Also, Somebody, once joined TCS at early stage feels incompetent to the job market.

Dislikes

Everything is worst at TCS.

Salary - Bad

+5 more

Software Engineer in Lucknow

Full Time

Engineering - Software & QA Department

4.0

• posted on 03 Jan 2025

1.0

for Salary and Benefits

Likes

Collegues, and company cultyre of TCS should be the benchmark in IT sector. And there is always to learn something, from collegues, management, or by ourselves. Job security is excellent.

Skill development - Good

+4 more

Dislikes

Salary and benefits doesn't do any good, as per industry standards. Appraisals and peomotions also at mercy of managers only.

Salary - Bad

+1 more

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What people are saying about TCS

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a custom software engineering specialist

1w (edited)

Got Offer from TCS!

Hello, I got 32L CTC offer from TCS as an IAM associate consultant. Is it a good package considering I have 10.9 years of experience and in IAM 3.6 years? Rest of the experience is in dot net. Also, TCS is considering 10.2 experience only as some process on their side. Please share your thoughts on the offered package and the experience part. Thank you in advance.

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TCS Service Desk Lead Salary FAQs

What is the salary of Service Desk Lead at TCS in Chennai?

The average salary of a Service Desk Lead at TCS in Chennai typically ranges from ₹4.6 Lakhs to ₹15.0 Lakhs per year, depending on experience (from 4 years to 11 years).

The top 10% of Service Desk Lead in Chennai at TCS earn more than ₹12.8 Lakhs per year, and the top 1% earn over ₹15.0 Lakhs per year. Service Desk Lead Salaries at TCS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ TCS employees in India.

What is the estimated take home salary of a Service Desk Lead at TCS in Chennai?

The estimated take-home salary of a Service Desk Lead at TCS in Chennai typically ranges from ₹62,654 to ₹64,246 per month. This is based on the average salary range of ₹4.6 Lakhs to ₹15.0 Lakhs per year for employees with experience ranging from 4 years to 11 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of TCS. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Lead at TCS in Chennai?

To be a Service Desk Lead at TCS in Chennai, the key skills required include:

- Service Desk
- Incident management
- ITSM
- Remedy
- Problem Management

These skills are highly valued at TCS and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than TCS for Service Desk Lead in India?

Cognizant

₹8.8 Lakhs to ₹14.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by TCS, depending on the role and experience level.

What is the salary of a Service Desk Lead in companies similar to TCS in Chennai?

The salary of a Service Desk Lead at companies similar to TCS in Chennai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Wipro	₹3.2 Lakhs to ₹8.0 Lakhs per year
HCLTech	₹3.7 Lakhs to ₹10.0 Lakhs per year
Hexaware Technologies	₹4.0 Lakhs to ₹8.0 Lakhs per year
Williams Lea	₹4.6 Lakhs to ₹6.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Lead at TCS in Chennai?

The salary growth for a Service Desk Lead at TCS in Chennai depends on factors such as experience, performance, and promotions. On average, a Service Desk Lead in Chennai can expect the following growth trajectory at TCS:

Experience	Average Salary Range
4 years	₹4.6 Lakhs to ₹12.6 Lakhs per year
5 years	₹5.6 Lakhs to ₹13.4 Lakhs per year
6 years	₹5.6 Lakhs to ₹8.5 Lakhs per year
7 years	₹5.5 Lakhs to ₹15.0 Lakhs per year

and so on.

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TCS Service Desk Lead Salaries in Chennai

TCS Service Desk Lead salary in Chennai ranges between ₹4.6 Lakhs to ₹15 Lakhs with an average annual salary of ₹. Salary estimates are based on 17 TCS latest salaries received from various employees of TCS.