Genpact Service Desk Lead Salaries by 5 Employees

6 - 10 years exp.

₹6.3 Lakhs - ₹9.5 Lakhs

Low Confidence

Salary of majority employees

6% more than the average Service Desk Lead Salary in IT Services & Consulting Companies for 6 - 10 years of experience

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Salaries in different departments

IT & Information Security Service Desk Lead Salary 6 - 10 years exp. (3 salaries)	₹6.3 L/yr - ₹9.5 L/yr
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Engineering - Software & QA Service Desk Lead Salary 6 - 7 years exp. (AmbitionBox Estimate)	₹6.4 L/yr - ₹7 L/yr

Last Updated: 7 Jan 2024

Companies similar to Genpact for Service Desk Lead

Company name	Avg Annual Salary	Open Jobs
Wipro Service Desk Lead Salary 3 - 13 years exp. (105 salaries)	₹2.1 L/yr - ₹11.1 L/yr 11% less	1 job opening
HCLTech Service Desk Lead Salary 2 - 10 years exp. (62 salaries)	₹3.1 L/yr - ₹10.6 L/yr 16% less
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TCS Service Desk Lead Salary 4 - 11 years exp. (54 salaries)	₹4.6 L/yr - ₹15 L/yr 19% more
Cognizant Service Desk Lead Salary 0 - 10 years exp. (16 salaries)	₹6.5 L/yr - ₹13.8 L/yr 13% more
DXC Technology Service Desk Lead Salary 3 - 8 years exp. (7 salaries)	₹4.4 L/yr - ₹7.2 L/yr 31% less
Tech Mahindra Service Desk Lead Salary 3 - 14 years exp. (7 salaries)	₹3.4 L/yr - ₹8 L/yr 22% less
UST Service Desk Lead Salary 6 - 12 years exp. (6 salaries)	₹5.8 L/yr - ₹8.1 L/yr 6% less
Accenture Service Desk Lead Salary 3 - 9 years exp. (5 salaries)	₹6.5 L/yr - ₹9.5 L/yr 2% more
HCL Group Service Desk Lead Salary 1 - 5 years exp. (5 salaries)	₹3.5 L/yr - ₹6.1 L/yr 22% less
IBM Service Desk Lead Salary 5 - 7 years exp. (4 salaries)	₹5.8 L/yr - ₹8 L/yr 17% less
Virtusa Consulting Services Service Desk Lead Salary 5 - 8 years exp. (4 salaries)	₹5 L/yr - ₹7.7 L/yr 27% less
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Infosys Service Desk Lead Salary 4 - 11 years exp. (4 salaries)	₹3.3 L/yr - ₹8 L/yr 32% less
NTT Data Service Desk Lead Salary 7 - 16 years exp. (4 salaries)	₹6.3 L/yr - ₹16.5 L/yr 24% more
Capgemini Service Desk Lead Salary 6 - 12 years exp. (4 salaries)	₹7.5 L/yr - ₹9.6 L/yr 12% more
NTT Service Desk Lead Salary 4 - 13 years exp. (3 salaries)	₹5.2 L/yr - ₹6 L/yr 26% less
NTT DATA, Inc. Service Desk Lead Salary 8 - 15 years exp. (3 salaries)	₹5.6 L/yr - ₹16.5 L/yr 47% more

Service Desk Lead salary at Genpact ranges between ₹6.3 Lakhs to ₹9.5 Lakhs per year for employees with experience between 6 years to 10 years. Salary estimates are based on 5 latest salaries received from various employees of Genpact.

Experience wise Genpact Service Desk Lead salaries

Last Updated: 7 Jan 2024

Experience	Avg Annual Salary
6 years (3 salaries)	₹6.3 L/yr - ₹9.5 L/yr
7 years (AmbitionBox Estimate)	₹6.7 L/yr - ₹8.5 L/yr
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8 years (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.7 L/yr
9 years (AmbitionBox Estimate)	₹6.9 L/yr - ₹8.8 L/yr
10 years (AmbitionBox Estimate)	₹7 L/yr - ₹8.9 L/yr

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Top skills at Genpact for Service Desk Lead

Technical Support IT Service Desk Service Level ITSM Calling customer support ITIL Personal Skills User Experience Service desk management call center

Salary related reviews for Genpact

Analyst in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 May 2024

1.0

for Salary and Benefits

Likes

Management is poor and has very bad attitude There is nothing to like, except that salary was credited on time

Dislikes

Management Work culture People Retaining Ability to explore new processes Everything is missing It’s the worst place to be

Salary - Bad

+6 more

Senior Associate in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 Oct 2023

2.0

for Salary and Benefits

Likes

The only thing good about Genpact is Job Security.

Job security - Good

Dislikes

...ost cutting to the extent where there are no tissues provided in washroom. You will be forced to work on weekends without any additional pay. They won’t allow to carry phones to floor due to this you won’t be able to attend interview calls. 9 out of 10 people give this reason for still staying with Genpact. On the scale of 1 to 10 I would rate this company 2. Don’t join this company at any cost.

Salary - Poor

+5 more

Senior Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 07 Feb 2024

2.0

for Salary and Benefits

Likes

In Genpact typically fosters a collaborative work environment where team members support each other, share knowledge, and work together to achieve common goals.

Skill development - Good

+1 more

Dislikes

Employees may feel that salary hike & promotion opportunities at Genpact are not transparent or fair.

Salary - Poor

+1 more

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 24 Oct 2023

1.0

for Salary and Benefits

Likes

Anything

Dislikes

...r worked in such a dishonest company. Starting with HR, they delay meal tickets. The bonus that managers say we earn, are always paid at least 2 months late. I had a misfortune of horrible, prejudiced manager. He already told us to our face that he doesn't hire homosexual, because they are fragile. He always causes phychological terror with te team, if people don't do what he wants.

Salary - Bad

+6 more

Senior Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 19 Nov 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Promotion system is pathetic, lot of politics, no growth, no good salary, no transport, no night shift allowance, no family medical coverage, does not matter for them if you work for 1 year or 10 years for them.

Salary - Bad

+5 more

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What people are saying about Genpact

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sungjinwuu

currently not working

Advice to secure Process Associate At Genpact

I am targeting process Associate role at Genpact and similar roles at other MNCs currently I am in my last semester of MBA (Finance and IT), please guide me , what to prepare and what type of skills I need as a fresher.

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Genpact Service Desk Lead Salary FAQs

What is the salary of Service Desk Lead at Genpact ?

The average salary of a Service Desk Lead at Genpact in India typically ranges from ₹6.3 Lakhs to ₹9.5 Lakhs per year, depending on experience (from 6 years to 10 years).

The top 10% of Service Desk Lead at Genpact earn more than ₹9.5 Lakhs per year, and the top 1% earn over ₹9.5 Lakhs per year. Service Desk Lead Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Genpact employees in India.

What is the estimated take home salary of a Service Desk Lead at Genpact in India?

The estimated take-home salary of a Service Desk Lead at Genpact in India typically ranges from ₹55,936 to ₹57,338 per month. This is based on the average salary range of ₹6.3 Lakhs to ₹9.5 Lakhs per year for employees with experience ranging from 6 years to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Lead at Genpact ?

To be a Service Desk Lead at Genpact in india, the key skills required include:

- Technical Support
- IT Service Desk
- Service Level
- ITSM
- Calling

These skills are highly valued at Genpact and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Genpact for Service Desk Lead in India?

NTT DATA, Inc.	₹5.6 Lakhs to ₹16.5 Lakhs per year
NTT Data	₹6.3 Lakhs to ₹16.5 Lakhs per year
TCS	₹4.6 Lakhs to ₹15.0 Lakhs per year
Cognizant	₹6.5 Lakhs to ₹13.8 Lakhs per year
Capgemini	₹7.5 Lakhs to ₹9.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.

What is the salary of a Service Desk Lead in companies similar to Genpact in India?

The salary of a Service Desk Lead at companies similar to Genpact in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Accenture	₹6.5 Lakhs to ₹9.5 Lakhs per year
UST	₹5.8 Lakhs to ₹8.1 Lakhs per year
Wipro	₹2.1 Lakhs to ₹11.1 Lakhs per year
HCLTech	₹3.1 Lakhs to ₹10.6 Lakhs per year
IBM	₹5.8 Lakhs to ₹8.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Lead at Genpact in India?

The salary growth for a Service Desk Lead at Genpact depends on factors such as experience, performance, and promotions. On average, a Service Desk Lead can expect the following growth trajectory at Genpact:

Experience	Average Salary Range
6 years	₹6.3 Lakhs to ₹9.5 Lakhs per year
7 years	₹6.7 Lakhs to ₹8.5 Lakhs per year
8 years	₹6.8 Lakhs to ₹8.7 Lakhs per year
9 years	₹6.9 Lakhs to ₹8.8 Lakhs per year

and so on.

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Genpact Service Desk Lead Salaries

Genpact Service Desk Lead salary in India ranges between ₹6.3 Lakhs to ₹9.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Genpact latest salaries received from various employees of Genpact.