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Genpact Service Desk Lead salaries in Hyderabad / Secunderabad

Annual salary range
6 - 7 years exp.
₹6.4 Lakhs - ₹9.5 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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9% more than the average Service Desk Lead Salary in IT Services & Consulting Companies for 6 - 7 years of experience

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Salaries in different departments

Engineering - Software & QA
Service Desk Lead Salary
6 - 7 years exp. (AmbitionBox Estimate)
unlock-blur

₹6.4 L/yr - ₹7 L/yr

IT & Information Security
Service Desk Lead Salary
6 years exp. (AmbitionBox Estimate)
unlock-blur

₹8.6 L/yr - ₹10.5 L/yr

Last Updated: 7 Jan 2024

Companies similar to Genpact for Service Desk Lead in Hyderabad / Secunderabad

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Genpact Service Desk Lead Salary

6 - 7 years exp. (3 salaries)

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₹6.4 L/yr - ₹9.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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TCS Service Desk Lead Salary

7 - 10 years exp. (3 salaries)

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₹9 L/yr - ₹11 L/yr

arrow icon 25% more
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Wipro Service Desk Lead Salary

3 - 10 years exp. (24 salaries)

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₹2.4 L/yr - ₹8.9 L/yr

arrow icon 7% less
unlock blur

₹11.8 L/yr - ₹16 L/yr

arrow icon 81% more
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₹5.5 L/yr - ₹9 L/yr

arrow icon 8% less
Service Desk Lead salary at Genpact ranges between ₹6.4 Lakhs to ₹9.5 Lakhs per year for employees with experience between 6 years to 7 years. Salary estimates are based on 3 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Service Desk Lead in Hyderabad / Secunderabad

11mo ago
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6 years exp.
1y ago
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7 years exp.

Experience wise Genpact Service Desk Lead salaries in Hyderabad / Secunderabad

Last Updated: 7 Jan 2024

Experience Avg Annual Salary
6 years (AmbitionBox Estimate)

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₹7.2 L/yr - ₹9.1 L/yr
7 years (AmbitionBox Estimate)

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₹6.3 L/yr - ₹8 L/yr

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Technical Lead Salary
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₹9.5 L/yr - ₹24 L/yr
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₹1.1 L/yr - ₹6.5 L/yr
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₹2.8 L/yr - ₹7.95 L/yr

Top skills at Genpact for Service Desk Lead

Technical Support IT Service Desk Service Level ITSM Calling customer support ITIL Personal Skills User Experience Service desk management call center

Salary related reviews for Genpact

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 13 May 2024

1.0
 for  Salary and Benefits

Likes

Management is poor and has very bad attitude There is nothing to like, except that salary was credited on time

read more

Dislikes

Management Work culture People Retaining Ability to explore new processes Everything is missing It’s the worst place to be

read more

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 13 Oct 2023

2.0
 for  Salary and Benefits

Likes

The only thing good about Genpact is Job Security.

Dislikes

...ost cutting to the extent where there are no tissues provided in washroom. You will be forced to work on weekends without any additional pay. They won’t allow to carry phones to floor due to this you won’t be able to attend interview calls. 9 out of 10 people give this reason for still staying with Genpact. On the scale of 1 to 10 I would rate this company 2. Don’t join this company at any cost.

read more

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 07 Feb 2024

2.0
 for  Salary and Benefits

Likes

In Genpact typically fosters a collaborative work environment where team members support each other, share knowledge, and work together to achieve common goals.

read more

Dislikes

Employees may feel that salary hike & promotion opportunities at Genpact are not transparent or fair.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Oct 2023

1.0
 for  Salary and Benefits

Likes

Anything

Dislikes

...r worked in such a dishonest company. Starting with HR, they delay meal tickets. The bonus that managers say we earn, are always paid at least 2 months late. I had a misfortune of horrible, prejudiced manager. He already told us to our face that he doesn't hire homosexual, because they are fragile. He always causes phychological terror with te team, if people don't do what he wants.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 19 Nov 2023

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

Promotion system is pathetic, lot of politics, no growth, no good salary, no transport, no night shift allowance, no family medical coverage, does not matter for them if you work for 1 year or 10 years for them.

read more
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Genpact Service Desk Lead Salary FAQs

What is the notice period for Service Desk Lead at Genpact in Hyderabad / Secunderabad?
According to AmbitionBox, 100% of the Genpact Service Desk Leads in Hyderabad / Secunderabad reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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Genpact Service Desk Lead salary in Hyderabad / Secunderabad ranges between ₹6.4 Lakhs to ₹9.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 Genpact latest salaries received from various employees of Genpact.