Genpact Service Desk Engineer Salaries by 10+ Employees (Updated 2025)

1 - 5 years exp.

₹1.1 Lakh - ₹7 Lakhs

Salary of majority employees

11% more than the average Service Desk Engineer Salary in IT Services & Consulting Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Desk Engineer Salary 1 - 4 years exp. (5 salaries)	₹1.1 L/yr - ₹4.1 L/yr
IT & Information Security Service Desk Engineer Salary 1 - 3 years exp. (4 salaries)	₹2.6 L/yr - ₹4.2 L/yr
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BFSI, Investments & Trading Service Desk Engineer Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹1.1 L/yr - ₹4.4 L/yr
Engineering - Hardware & Networks Service Desk Engineer Salary 3 years exp. (AmbitionBox Estimate)	₹2.6 L/yr - ₹4 L/yr

Last Updated: 27 Jan 2025

Companies similar to Genpact for Service Desk Engineer

Company name	Avg Annual Salary	Open Jobs
TCS Service Desk Engineer Salary 1 - 7 years exp. (221 salaries)	₹2 L/yr - ₹7.2 L/yr 19% more
Wipro Service Desk Engineer Salary 0 - 5 years exp. (350 salaries)	₹1.4 L/yr - ₹7.2 L/yr 7% less
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Infosys Service Desk Engineer Salary 1 - 5 years exp. (39 salaries)	₹1.6 L/yr - ₹7 L/yr 1% less
HCLTech Service Desk Engineer Salary 0 - 5 years exp. (178 salaries)	₹1.8 L/yr - ₹7 L/yr 9% more
Tech Mahindra Service Desk Engineer Salary 0 - 5 years exp. (125 salaries)	₹1.6 L/yr - ₹7.7 L/yr 13% more
Cognizant Service Desk Engineer Salary 0 - 6 years exp. (91 salaries)	₹2.2 L/yr - ₹9.5 L/yr 29% more	4 job openings
Accenture Service Desk Engineer Salary 0 - 3 years exp. (170 salaries)	₹2 L/yr - ₹6.1 L/yr 6% less
IBM Service Desk Engineer Salary 0 - 2 years exp. (31 salaries)	₹1.9 L/yr - ₹4.5 L/yr 16% less
Capgemini Service Desk Engineer Salary 1 - 4 years exp. (73 salaries)	₹2.4 L/yr - ₹7.7 L/yr 5% more
DXC Technology Service Desk Engineer Salary 0 - 4 years exp. (60 salaries)	₹2.2 L/yr - ₹5.2 L/yr 4% less
HCL Group Service Desk Engineer Salary 0 - 4 years exp. (36 salaries)	₹2.2 L/yr - ₹5.5 L/yr 8% less
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NTT Data Service Desk Engineer Salary 0 - 3 years exp. (28 salaries)	₹1.6 L/yr - ₹7 L/yr 15% more
Virtusa Consulting Services Service Desk Engineer Salary 0 - 5 years exp. (19 salaries)	₹2 L/yr - ₹6 L/yr 12% more	1 job opening
UST Service Desk Engineer Salary 1 - 8 years exp. (15 salaries)	₹3.5 L/yr - ₹9 L/yr 58% more
Hewlett Packard Enterprise Service Desk Engineer Salary 0 - 2 years exp. (11 salaries)	₹2.1 L/yr - ₹5 L/yr 8% less
NTT Data Information Processing Services Service Desk Engineer Salary 0 - 7 years exp. (9 salaries)	₹3.2 L/yr - ₹7.5 L/yr 39% more
Publicis Sapient Service Desk Engineer Salary 2 - 7 years exp. (7 salaries)	₹3.5 L/yr - ₹5.7 L/yr 34% more
CGI Group Service Desk Engineer Salary 0 - 7 years exp. (7 salaries)	₹2.5 L/yr - ₹7.6 L/yr 42% more
GlobalLogic Service Desk Engineer Salary 1 - 3 years exp. (4 salaries)	₹2.4 L/yr - ₹9.2 L/yr 19% more
Sutherland Global Services Service Desk Engineer Salary 2 - 4 years exp. (4 salaries)	₹2.2 L/yr - ₹4.5 L/yr 12% less

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Service Desk Engineer salary at Genpact ranges between ₹1.1 Lakh to ₹7 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 16 latest salaries received from various employees of Genpact.

Experience wise Genpact Service Desk Engineer salaries

Last Updated: 27 Jan 2025

Experience	Avg Annual Salary
1 year (4 salaries)	₹1.1 L/yr - ₹2.5 L/yr
2 years (5 salaries)	₹1.1 L/yr - ₹4.5 L/yr
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3 years (5 salaries)	₹3.5 L/yr - ₹4.2 L/yr
4 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹7.6 L/yr
5 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹7 L/yr

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Senior Associate Salary

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Software Developer Salary

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Business Analyst Salary

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₹4 L/yr - ₹12.86 L/yr

Senior System Analyst Salary

(4 salaries)

₹3.2 L/yr - ₹20 L/yr

Top skills at Genpact for Service Desk Engineer

Service Desk Technical Support Outlook Configuration VPN Communication Skills IT Helpdesk Desktop Support IT Service Desk technical helpdesk Technical Voice Process Printers Networking Helpdesk voice process Troubleshooting Skills

Salary related reviews for Genpact

4.2

Rated by 2 employees for salary & benefits

Business Analyst in Bangalore / Bengaluru

Full Time

Data Science & Analytics Department

5.0

• posted on 03 Jan 2025

3.0

for Salary and Benefits

Likes

Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work.

Skill development - Good

+4 more

Dislikes

While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.

Promotions - Poor

Team Lead in Noida

Full Time

Finance & Accounting Department

4.0

• posted on 02 Aug 2024

2.0

for Salary and Benefits

Likes

Shift timings Break adherence Skillset enhancement Job security

Skill development - Excellent

+3 more

Dislikes

Work life balance is ruined post covid. Cab service sucks Very slow paced management Slow promotion Salary increments are very bad even for top performers

Salary - Poor

+1 more

Analyst in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 May 2024

1.0

for Salary and Benefits

Likes

Management is poor and has very bad attitude There is nothing to like, except that salary was credited on time

Dislikes

Management Work culture People Retaining Ability to explore new processes Everything is missing It’s the worst place to be

Salary - Bad

+6 more

Senior Associate in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 Oct 2023

2.0

for Salary and Benefits

Likes

The only thing good about Genpact is Job Security.

Job security - Good

Dislikes

...ost cutting to the extent where there are no tissues provided in washroom. You will be forced to work on weekends without any additional pay. They won’t allow to carry phones to floor due to this you won’t be able to attend interview calls. 9 out of 10 people give this reason for still staying with Genpact. On the scale of 1 to 10 I would rate this company 2. Don’t join this company at any cost.

Salary - Poor

+5 more

Senior Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 07 Feb 2024

2.0

for Salary and Benefits

Likes

In Genpact typically fosters a collaborative work environment where team members support each other, share knowledge, and work together to achieve common goals.

Skill development - Good

+1 more

Dislikes

Employees may feel that salary hike & promotion opportunities at Genpact are not transparent or fair.

Salary - Poor

+1 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about Genpact

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Hi all, I have given an interview two weeks back in HCL however I have not heard back from their end...whether I got selected or rejected..In this situation what should I do ?? Should I think I'm rejected or wait more from their end??

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Genpact Service Desk Engineer Salary FAQs

What is the salary of Service Desk Engineer at Genpact?

Service Desk Engineer salary at Genpact in India ranges between ₹1.1 Lakhs to ₹7.0 Lakhs for experience between 1 years to 5 years. According to our estimates it is 11% more than the average Service Desk Engineer Salary in India. Salary estimates are based on 16 latest salaries received from various employees of Genpact India.

How does the salary of a Service Desk Engineer at Genpact India compare with the average salary range for this job?

The average salary of a Service Desk Engineer at Genpact is 11% more than the average salary of a Service Desk Engineer in India. To know exact salary insights, login to view.

What are the top skills required to work as a Service Desk Engineer at Genpact?

Service Desk, Technical Support, Outlook Configuration, VPN and Communication Skills are some of the popular skills required to work as a Service Desk Engineer at Genpact India.

Which similar companies are paying more than Genpact to a Service Desk Engineer in India?

UST Service Desk Engineer Salary - ₹3.5 Lakhs to ₹9.0 Lakhs per year
CGI Group Service Desk Engineer Salary - ₹2.5 Lakhs to ₹7.6 Lakhs per year
NTT Data Information Processing Services Service Desk Engineer Salary - ₹3.2 Lakhs to ₹7.5 Lakhs per year
Publicis Sapient Service Desk Engineer Salary - ₹3.5 Lakhs to ₹5.7 Lakhs per year
Cognizant Service Desk Engineer Salary - ₹2.2 Lakhs to ₹9.5 Lakhs per year

What is the salary of a Service Desk Engineer in companies similar to Genpact in India?

GlobalLogic Service Desk Engineer Salary - ₹2.4 Lakhs to ₹9.2 Lakhs per year
TCS Service Desk Engineer Salary - ₹2.0 Lakhs to ₹7.2 Lakhs per year
NTT Data Service Desk Engineer Salary - ₹1.6 Lakhs to ₹7.0 Lakhs per year
Tech Mahindra Service Desk Engineer Salary - ₹1.6 Lakhs to ₹7.7 Lakhs per year
Virtusa Consulting Services Service Desk Engineer Salary - ₹2.0 Lakhs to ₹6.0 Lakhs per year

What is the estimated take home salary of a Service Desk Engineer at Genpact in India?

The estimated take-home salary of a Service Desk Engineer at Genpact ranges between ₹26,674 per month to ₹28,088 per month in India. The take-home salary calculation is based on the average Genpact Service Desk Engineer salary in India which ranges between ₹1.1 Lakhs to ₹7.0 Lakhs per year for employees with experience between 1 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Service Desk Engineer at Genpact?

According to AmbitionBox, 50% of the Genpact Service Desk Engineers reported a notice period of 15 days or less, 25% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 16 responses on AmbitionBox in last 2 years.

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Genpact Service Desk Engineer Salaries

Genpact Service Desk Engineer salary in India ranges between ₹1.1 Lakh to ₹7 Lakhs with an average annual salary of ₹. Salary estimates are based on 16 Genpact latest salaries received from various employees of Genpact.

Genpact Service Desk Engineer salaries in India

Companies similar to Genpact for Service Desk Engineer

Latest annual salaries shared by Genpact Service Desk Engineer

Experience wise Genpact Service Desk Engineer salaries

Similar Designation salaries in Genpact

Top skills at Genpact for Service Desk Engineer

Salary related reviews for Genpact

Business Analyst in Bangalore / Bengaluru

Team Lead in Noida

Analyst in Bangalore / Bengaluru

Senior Associate in Bangalore / Bengaluru

Senior Software Engineer in Bangalore / Bengaluru

Genpact Service Desk Engineer Salary FAQs

Tell us how to improve this page.