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Genpact Service Desk Engineer salaries in India (Updated 2025)

Annual salary range
1 - 5 years exp.
₹1.1 Lakh - ₹7 Lakhs
Salary of majority employees
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11% more than the average Service Desk Engineer Salary in IT Services & Consulting Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Service Desk Engineer Salary
1 - 4 years exp. (5 salaries)
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₹1.1 L/yr - ₹4.1 L/yr

IT & Information Security
Service Desk Engineer Salary
1 - 3 years exp. (4 salaries)
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₹2.6 L/yr - ₹4.2 L/yr

BFSI, Investments & Trading
Service Desk Engineer Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹1.1 L/yr - ₹4.4 L/yr

Engineering - Hardware & Networks
Service Desk Engineer Salary
3 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹4 L/yr

Last Updated: 27 Jan 2025

Companies similar to Genpact for Service Desk Engineer

Company name Avg Annual Salary Open Jobs
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TCS Service Desk Engineer Salary

1 - 7 years exp. (201 salaries)

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₹2 L/yr - ₹7.2 L/yr

arrow icon 19% more
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Wipro Service Desk Engineer Salary

0 - 5 years exp. (351 salaries)

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₹1.5 L/yr - ₹7.2 L/yr

arrow icon 7% less
3 job openings
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Infosys Service Desk Engineer Salary

1 - 5 years exp. (39 salaries)

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₹1.6 L/yr - ₹7 L/yr

arrow icon 1% more
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HCLTech Service Desk Engineer Salary

0 - 5 years exp. (190 salaries)

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₹1.8 L/yr - ₹7 L/yr

arrow icon 6% more
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Tech Mahindra Service Desk Engineer Salary

0 - 5 years exp. (133 salaries)

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₹1.6 L/yr - ₹7.7 L/yr

arrow icon 12% more
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Cognizant Service Desk Engineer Salary

0 - 5 years exp. (91 salaries)

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₹2.2 L/yr - ₹7.5 L/yr

arrow icon 27% more
4 job openings
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Accenture Service Desk Engineer Salary

0 - 3 years exp. (180 salaries)

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₹1.9 L/yr - ₹7 L/yr

arrow icon 5% less
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IBM Service Desk Engineer Salary

0 - 2 years exp. (31 salaries)

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₹1.9 L/yr - ₹4.5 L/yr

arrow icon 16% less
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Capgemini Service Desk Engineer Salary

1 - 4 years exp. (77 salaries)

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₹2 L/yr - ₹7.7 L/yr

arrow icon 5% more
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DXC Technology Service Desk Engineer Salary

0 - 4 years exp. (60 salaries)

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₹2.2 L/yr - ₹5.2 L/yr

arrow icon 4% less
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HCL Group Service Desk Engineer Salary

0 - 4 years exp. (36 salaries)

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₹2.2 L/yr - ₹5.5 L/yr

arrow icon 8% less
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NTT Data Service Desk Engineer Salary

0 - 3 years exp. (31 salaries)

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₹1.6 L/yr - ₹7 L/yr

arrow icon 16% more
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₹2 L/yr - ₹4.5 L/yr

arrow icon 15% less
1 job opening
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UST Service Desk Engineer Salary

1 - 8 years exp. (15 salaries)

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₹3.5 L/yr - ₹9 L/yr

arrow icon 58% more
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Atos Service Desk Engineer Salary

0 - 3 years exp. (15 salaries)

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₹2 L/yr - ₹5 L/yr

arrow icon 5% less
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₹2.1 L/yr - ₹5 L/yr

arrow icon 7% less
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NTT DATA, Inc. Service Desk Engineer Salary

0 - 7 years exp. (10 salaries)

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₹3.2 L/yr - ₹7.5 L/yr

arrow icon 39% more
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CGI Group Service Desk Engineer Salary

0 - 7 years exp. (7 salaries)

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₹2.5 L/yr - ₹7.6 L/yr

arrow icon 42% more
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₹3.2 L/yr - ₹4 L/yr

arrow icon 9% less
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FIS Service Desk Engineer Salary

1 - 2 years exp. (4 salaries)

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₹2.1 L/yr - ₹3.1 L/yr

arrow icon 27% less
View all
Service Desk Engineer salary at Genpact ranges between ₹1.1 Lakh to ₹7 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 16 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Service Desk Engineer

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Experience wise Genpact Service Desk Engineer salaries

Last Updated: 27 Jan 2025

Experience Avg Annual Salary
1 year  (4 salaries)

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₹1.1 L/yr - ₹2.5 L/yr
2 years  (5 salaries)

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₹1.1 L/yr - ₹4.5 L/yr
3 years  (5 salaries)

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₹3.5 L/yr - ₹4.2 L/yr
4 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹7.6 L/yr
5 years (AmbitionBox Estimate)

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₹1.9 L/yr - ₹7 L/yr

Similar Designation salaries in Genpact

Senior Engineer Salary
(41 salaries)
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₹5.64 L/yr - ₹20.48 L/yr
Devops Engineer Salary
(475 salaries)
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₹2.8 L/yr - ₹13.2 L/yr
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₹4.35 L/yr - ₹14.8 L/yr
Software Engineer Salary
(1.2k salaries)
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₹3 L/yr - ₹12 L/yr
System Engineer Salary
(47 salaries)
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₹2.4 L/yr - ₹10 L/yr
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₹6.98 L/yr - ₹26.92 L/yr
Senior Associate Salary
(4.9k salaries)
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₹1 L/yr - ₹9.8 L/yr
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₹4.05 L/yr - ₹18 L/yr
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₹4 L/yr - ₹13 L/yr
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₹3.2 L/yr - ₹20 L/yr

Top skills at Genpact for Service Desk Engineer

Service Desk Technical Support Outlook Configuration VPN Communication Skills IT Helpdesk Desktop Support IT Service Desk technical helpdesk Technical Voice Process Printers Networking Helpdesk voice process Troubleshooting Skills

Salary related reviews for Genpact

4.2

Rated by 2 employees for salary & benefits

Full Time

 · 

Data Science & Analytics Department

5.0
  •  posted on 03 Jan 2025

3.0
 for  Salary and Benefits

Likes

Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work.

read more
  • Skill development - Good
  • +4 more

Dislikes

While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.

read more
  • Promotions - Poor

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 13 May 2024

1.0
 for  Salary and Benefits

Likes

Management is poor and has very bad attitude There is nothing to like, except that salary was credited on time

read more

Dislikes

Management Work culture People Retaining Ability to explore new processes Everything is missing It’s the worst place to be

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 13 Oct 2023

2.0
 for  Salary and Benefits

Likes

The only thing good about Genpact is Job Security.

  • Job security - Good

Dislikes

...ost cutting to the extent where there are no tissues provided in washroom. You will be forced to work on weekends without any additional pay. They won’t allow to carry phones to floor due to this you won’t be able to attend interview calls. 9 out of 10 people give this reason for still staying with Genpact. On the scale of 1 to 10 I would rate this company 2. Don’t join this company at any cost.

read more
  • Salary - Poor
  • +5 more

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 07 Feb 2024

2.0
 for  Salary and Benefits

Likes

In Genpact typically fosters a collaborative work environment where team members support each other, share knowledge, and work together to achieve common goals.

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  • Skill development - Good
  • +1 more

Dislikes

Employees may feel that salary hike & promotion opportunities at Genpact are not transparent or fair.

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  • Salary - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Oct 2023

1.0
 for  Salary and Benefits

Likes

Anything

Dislikes

...r worked in such a dishonest company. Starting with HR, they delay meal tickets. The bonus that managers say we earn, are always paid at least 2 months late. I had a misfortune of horrible, prejudiced manager. He already told us to our face that he doesn't hire homosexual, because they are fragile. He always causes phychological terror with te team, if people don't do what he wants.

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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Genpact Service Desk Engineer Salary FAQs

What is the salary of Service Desk Engineer at Genpact ?
The average salary of a Service Desk Engineer at Genpact in India typically ranges from ₹1.1 Lakhs to ₹7.0 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Service Desk Engineer at Genpact earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹NaN Lakhs per year. Service Desk Engineer Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Genpact employees in India.
What is the estimated take home salary of a Service Desk Engineer at Genpact in India?
The estimated take-home salary of a Service Desk Engineer at Genpact in India typically ranges from ₹26,674 to ₹28,088 per month. This is based on the average salary range of ₹1.1 Lakhs to ₹7.0 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Service Desk Engineer at Genpact ?
To be a Service Desk Engineer at Genpact in india, the key skills required include:

  • - Service Desk
  • - Technical Support
  • - Outlook Configuration
  • - VPN
  • - Communication Skills

These skills are highly valued at Genpact and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Genpact for Service Desk Engineer in India?
UST ₹3.5 Lakhs to ₹9.0 Lakhs per year
CGI Group ₹2.5 Lakhs to ₹7.6 Lakhs per year
NTT DATA, Inc. ₹3.2 Lakhs to ₹7.5 Lakhs per year
Cognizant ₹2.2 Lakhs to ₹7.5 Lakhs per year
TCS ₹2.0 Lakhs to ₹7.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.
What is the salary of a Service Desk Engineer in companies similar to Genpact in India?
The salary of a Service Desk Engineer at companies similar to Genpact in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

GlobalLogic ₹2.4 Lakhs to ₹9.2 Lakhs per year
NTT Data ₹1.6 Lakhs to ₹7.0 Lakhs per year
Tech Mahindra ₹1.6 Lakhs to ₹7.7 Lakhs per year
HCLTech ₹1.8 Lakhs to ₹7.0 Lakhs per year
Capgemini ₹2.0 Lakhs to ₹7.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Service Desk Engineer at Genpact in India?
The salary growth for a Service Desk Engineer at Genpact depends on factors such as experience, performance, and promotions. On average, a Service Desk Engineer can expect the following growth trajectory at Genpact:

Experience Average Salary Range
1 year ₹1.1 Lakhs to ₹2.5 Lakhs per year
2 years ₹1.1 Lakhs to ₹4.5 Lakhs per year
3 years ₹3.5 Lakhs to ₹4.2 Lakhs per year
4 years ₹3.5 Lakhs to ₹7.6 Lakhs per year
and so on.

Tell us how to improve this page.

Genpact Service Desk Engineer salary in India ranges between ₹1.1 Lakh to ₹7 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 16 Genpact latest salaries received from various employees of Genpact.