IBM Service Desk Engineer Salaries by 30+ Employees (Updated 2025)

0 - 2 years exp.

₹1.9 Lakh - ₹4.5 Lakhs

Salary of majority employees

6% less than the average Service Desk Engineer Salary in IT Services & Consulting Companies for 0 - 2 years of experience

Interested in this particular role?

Salaries in different departments

IT & Information Security Service Desk Engineer Salary 0 - 2 years exp. (13 salaries)	₹2.8 L/yr - ₹4 L/yr
Engineering - Hardware & Networks Service Desk Engineer Salary 1 - 2 years exp. (11 salaries)	₹1.9 L/yr - ₹3.4 L/yr
Login to view exact salary
Customer Success, Service & Operations Service Desk Engineer Salary 1 year exp. (4 salaries)	₹2.8 L/yr - ₹4.5 L/yr

Last Updated: 3 Feb 2025

Companies similar to IBM for Service Desk Engineer

Company name	Avg Annual Salary	Open Jobs
Wipro Service Desk Engineer Salary 0 - 5 years exp. (353 salaries)	₹1.6 L/yr - ₹7.3 L/yr 12% more	3 job openings
TCS Service Desk Engineer Salary 1 - 7 years exp. (204 salaries)	₹2 L/yr - ₹7.2 L/yr 39% more
Login to view exact salary
HCLTech Service Desk Engineer Salary 0 - 5 years exp. (195 salaries)	₹1.8 L/yr - ₹7 L/yr 28% more
Accenture Service Desk Engineer Salary 0 - 3 years exp. (180 salaries)	₹1.9 L/yr - ₹7 L/yr 13% more
Tech Mahindra Service Desk Engineer Salary 0 - 5 years exp. (122 salaries)	₹1.6 L/yr - ₹7.7 L/yr 35% more
Cognizant Service Desk Engineer Salary 0 - 5 years exp. (93 salaries)	₹2.2 L/yr - ₹7.5 L/yr 51% more	4 job openings
Capgemini Service Desk Engineer Salary 1 - 4 years exp. (77 salaries)	₹2 L/yr - ₹7.7 L/yr 24% more
DXC Technology Service Desk Engineer Salary 0 - 4 years exp. (60 salaries)	₹2.2 L/yr - ₹5.2 L/yr 13% more
Infosys Service Desk Engineer Salary 1 - 5 years exp. (39 salaries)	₹1.6 L/yr - ₹7 L/yr 20% more
HCL Group Service Desk Engineer Salary 0 - 4 years exp. (34 salaries)	₹2.2 L/yr - ₹5 L/yr 6% more
NTT Data Service Desk Engineer Salary 0 - 3 years exp. (33 salaries)	₹1.6 L/yr - ₹7 L/yr 38% more
Login to view exact salary
Genpact Service Desk Engineer Salary 1 - 4 years exp. (17 salaries)	₹1.1 L/yr - ₹6.5 L/yr 5% more
UST Service Desk Engineer Salary 1 - 8 years exp. (15 salaries)	₹3.5 L/yr - ₹9 L/yr 90% more
Atos Service Desk Engineer Salary 0 - 3 years exp. (15 salaries)	₹2 L/yr - ₹5 L/yr 13% more
NTT DATA, Inc. Service Desk Engineer Salary 0 - 7 years exp. (10 salaries)	₹3.2 L/yr - ₹7.5 L/yr 65% more
Dell EMC Service Desk Engineer Salary 1 - 2 years exp. (6 salaries)	₹1.4 L/yr - ₹1.7 L/yr 46% less
HCL Infosystems Service Desk Engineer Salary 0 - 6 years exp. (4 salaries)	₹2.2 L/yr - ₹4 L/yr At par
NTT Service Desk Engineer Salary 3 - 4 years exp. (3 salaries)	₹3.2 L/yr - ₹4 L/yr 14% more
Koch Business Solutions Service Desk Engineer Salary 3 - 5 years exp. (3 salaries)	₹6.9 L/yr - ₹7.2 L/yr 131% more

Service Desk Engineer salary at IBM ranges between ₹1.9 Lakh to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 31 latest salaries received from various employees of IBM.

Experience wise IBM Service Desk Engineer salaries

Last Updated: 3 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.2 L/yr - ₹3 L/yr
1 year (13 salaries)	₹1.9 L/yr - ₹4.5 L/yr
Login to view exact salary
2 years (17 salaries)	₹2.5 L/yr - ₹4 L/yr

Similar Designation salaries in IBM

Senior Engineer Salary

(187 salaries)

₹12.57 L/yr - ₹38.8 L/yr

Devops Engineer Salary

(2.6k salaries)

₹5.32 L/yr - ₹23.64 L/yr

Senior Systems Engineer Salary

(4.4k salaries)

₹5.63 L/yr - ₹20.32 L/yr

Software Engineer Salary

(5.6k salaries)

₹6.65 L/yr - ₹22.21 L/yr

System Engineer Salary

(2k salaries)

₹3.6 L/yr - ₹15 L/yr

Senior Software Engineer Salary

(5.1k salaries)

₹8 L/yr - ₹32 L/yr

Senior Associate Salary

(665 salaries)

₹7.71 L/yr - ₹20 L/yr

Software Developer Salary

(4.7k salaries)

₹10.19 L/yr - ₹32.68 L/yr

Business Analyst Salary

(1.3k salaries)

₹3.7 L/yr - ₹22.03 L/yr

Senior System Analyst Salary

(2.7k salaries)

₹13.5 L/yr - ₹31.81 L/yr

Top skills at IBM for Service Desk Engineer

Problem Management Troubleshooting Service Desk customer support Active Directory ITIL SAP

Salary related reviews for IBM

3.5

Rated by 3 employees for salary & benefits

Business Analyst in Bangalore / Bengaluru

Full Time

Product Management Department

5.0

• posted on 25 Mar 2025

5.0

for Salary and Benefits

Likes

Work life balance, salary and benefits, no pressure. My sincere advise, don’t leave IBM until it is so much necessary you to move out. IBM is far better than any company outside.

Salary - Excellent

+6 more

Dislikes

No, I don’t think of negatives and dislikes about it.

Senior Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 11 Feb 2025

5.0

for Salary and Benefits

Likes

...king with, generally a nice company with very convenient workspace and culture . No strict timings ,Salary is Good 👍🏻

Salary - Excellent

+3 more

Dislikes

Medical insurance and other benefits are average. No cab facility for us . Most of team members reporting that they have less work life balance and additional working hours.

Skill development - Poor

+1 more

Senior Systems Engineer in Chennai

Full Time

Engineering - Software & QA Department

5.0

• posted on 22 Sep 2024

3.0

for Salary and Benefits

Likes

1. Good work-life balance. 2. Hybrid model with 3 days in office. 3. Positive work culture. 4. Access to free learning resources like Udemy.

Skill development - Good

+4 more

Dislikes

1. Low yearly salary hikes (2-7%). 2. No cab facility provided. 3. Promotion process needs improvement. 4. Employee benefits could be enhanced.

Promotions - Poor

Senior Systems Engineer in Greater Noida

Full Time

Engineering - Software & QA Department

5.0

• posted on 27 May 2024

4.0

for Salary and Benefits

Likes

... duration. Better growth and learning objectives and wide platforms for upgrade. Salary hikes also average as other companies purely depends on manager. Overall a great company to work :)

Salary - Good

+6 more

Dislikes

Appraisals are below industry standards. All others things are well and good

Senior Systems Engineer in Bangalore / Bengaluru

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 17 Nov 2023

4.0

for Salary and Benefits

Likes

Great work life balance No micro management No need to maintain hours in office ( no swipe out time) Cab facilities for women employees after 7 pm Commute expenses reimbursement. Culture is very good Lot of learning and certification opportunities

Salary - Good

+5 more

Dislikes

Only point is that, try to get maximum salary when you join IBM. Like many other MNCs yearly hike is very poor in IBM.

Promotions - Poor

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about IBM

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

Got a question about IBM?

Ask anonymously on communities.

IBM Service Desk Engineer Salary FAQs

What is the salary of Service Desk Engineer at IBM ?

The average salary of a Service Desk Engineer at IBM in India typically ranges from ₹1.9 Lakhs to ₹4.5 Lakhs per year, depending on experience (from Fresher to 2 years).

The top 10% of Service Desk Engineer at IBM earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Service Desk Engineer Salaries at IBM can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ IBM employees in India.

What is the estimated take home salary of a Service Desk Engineer at IBM in India?

The estimated take-home salary of a Service Desk Engineer at IBM in India typically ranges from ₹22,073 to ₹23,556 per month. This is based on the average salary range of ₹1.9 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from Fresher to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of IBM. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Engineer at IBM ?

To be a Service Desk Engineer at IBM in india, the key skills required include:

- Problem Management
- Troubleshooting
- Service Desk
- customer support
- Active Directory

These skills are highly valued at IBM and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than IBM for Service Desk Engineer in India?

Koch Business Solutions	₹6.9 Lakhs to ₹7.2 Lakhs per year
UST	₹3.5 Lakhs to ₹9.0 Lakhs per year
NTT DATA, Inc.	₹3.2 Lakhs to ₹7.5 Lakhs per year
Cognizant	₹2.2 Lakhs to ₹7.5 Lakhs per year
TCS	₹2.0 Lakhs to ₹7.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IBM, depending on the role and experience level.

What is the salary of a Service Desk Engineer in companies similar to IBM in India?

The salary of a Service Desk Engineer at companies similar to IBM in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NTT Data	₹1.6 Lakhs to ₹7.0 Lakhs per year
Tech Mahindra	₹1.6 Lakhs to ₹7.7 Lakhs per year
HCLTech	₹1.8 Lakhs to ₹7.0 Lakhs per year
Capgemini	₹2.0 Lakhs to ₹7.7 Lakhs per year
Infosys	₹1.6 Lakhs to ₹7.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Engineer at IBM in India?

The salary growth for a Service Desk Engineer at IBM depends on factors such as experience, performance, and promotions. On average, a Service Desk Engineer can expect the following growth trajectory at IBM:

Experience	Average Salary Range
Fresher	₹1.2 Lakhs to ₹3.0 Lakhs per year
1 year	₹1.9 Lakhs to ₹4.5 Lakhs per year
2 years	₹2.5 Lakhs to ₹4.0 Lakhs per year

and so on.

Tell us how to improve this page.

IBM Service Desk Engineer Salaries by Location

Home >
Salaries >
IBM Salaries >
IBM Service Desk Engineer Salaries

IBM Service Desk Engineer salary in India ranges between ₹1.9 Lakh to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 31 IBM latest salaries received from various employees of IBM.