TCS Kolkata Service Desk Lead Salaries by 3 Employees (Updated 2025)

8 - 11 years exp.

₹5.3 Lakhs - ₹8.7 Lakhs

Low Confidence

Salary of majority employees

At par with the average Service Desk Lead Salary in IT Services & Consulting Companies for 8 - 11 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Desk Lead Salary 8 - 11 years exp. (AmbitionBox Estimate)	₹5.3 L/yr - ₹8.2 L/yr
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IT & Information Security Service Desk Lead Salary 10 years exp. (AmbitionBox Estimate)	₹6 L/yr - ₹8.7 L/yr

Last Updated: 24 Aug 2024

Companies similar to TCS for Service Desk Lead in Kolkata

TCS Service Desk Lead Salary

8 - 11 years exp. (3 salaries)

₹5.3 L/yr - ₹8.7 L/yr

Company name	Avg Annual Salary	Open Jobs
Wipro Service Desk Lead Salary 3 - 12 years exp. (6 salaries)	₹2.4 L/yr - ₹10 L/yr 19% less
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Cognizant Service Desk Lead Salary 7 - 11 years exp. (3 salaries)	₹7.5 L/yr - ₹8.8 L/yr 16% more

Service Desk Lead salary at TCS ranges between ₹5.3 Lakhs to ₹8.7 Lakhs per year for employees with experience between 8 years to 11 years. Salary estimates are based on 3 latest salaries received from various employees of TCS.

Experience wise TCS Service Desk Lead salaries in Kolkata

Last Updated: 24 Aug 2024

Experience	Avg Annual Salary
8 years (AmbitionBox Estimate)	₹5.3 L/yr - ₹13.4 L/yr
9 years (AmbitionBox Estimate)	₹7.1 L/yr - ₹9 L/yr
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10 years (AmbitionBox Estimate)	₹6 L/yr - ₹14.9 L/yr
11 years (AmbitionBox Estimate)	₹6 L/yr - ₹15.6 L/yr

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Top skills at TCS for Service Desk Lead

Service Desk Incident management ITSM Remedy Problem Management Communication Skills SLA Management End User Quality Analysis ITIL process Change Management Service desk management Service management ITIL Framework IT Service Desk

Salary related reviews for TCS

1.0

Rated by 1 employees for salary & benefits

System Engineer in Indore

Full Time

Engineering - Software & QA Department

4.0

• posted on 09 Feb 2025

2.0

for Salary and Benefits

Likes

TCS offers good work life balance and average skill development. Once you are in they rarely fire. They have variety of projects where you will be mapped according to your skill even if you are average or poor in skill.

Job security - Good

+2 more

Dislikes

Poor salary hikes, Removal of hybrid mode. And Poor promotions. Only disadvantages of TCS job as a fresher is less money.

Salary - Poor

+1 more

System Engineer in New Delhi

Full Time

Data Science & Analytics Department

3.0

• posted on 08 Feb 2025

2.0

for Salary and Benefits

Likes

there ae no layoffs in TCS and will hopefully never happen. There is never too much work hence there is a god work-life balance.

Job security - Excellent

+1 more

Dislikes

salary s too low and even the annual hikes are at a very low growth rate. getting promoted for people is very random instead of being time-based or merit based.

Salary - Poor

+1 more

System Engineer in Bangalore / Bengaluru

Full Time

Other Department

5.0

• posted on 04 Feb 2025

4.0

for Salary and Benefits

Likes

TCS offers excellent training and development programs to help employees grow professionally. Also TCS is a well-established company with a reputation for long-term stability.

Salary - Good

+6 more

Dislikes

Compensation is slower to rise compared to some other competitors in the industry.

Senior Associate in Mumbai

Full Time

Shipping & Maritime Department

3.0

• posted on 18 Jan 2025

2.0

for Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

Salary - Poor

+2 more

Network Engineer in Gandhinagar

Full Time

Engineering - Hardware & Networks Department

4.0

• posted on 15 Jan 2025

3.0

for Salary and Benefits

Likes

Job security, work life balance is good.

Job security - Excellent

+2 more

Dislikes

...uriteism under the Tata code of conduct but still it is very common in projects. Experience and talented employee get 3-4 % salary hike for YOY but favourite employee gets 7% hike minimum.

Skill development - Poor

+1 more

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Confused about Salary negotiations

CTC - 8 LPA Loc - Bengaluru, India I have been working in the same company for the last 5 years. My salary went from 3.6 LPA to 8 LPA over the years. I recently put papers, and, started giving interviews. I got an offer from TCS for 15 LPA(12.8 fixed). For more than a month, I've been giving interviews, asking for 18 LPA and many HRs are rejecting straight away, citing it is more than 100% hike from my current CTC. I kept trying and now I am selected for 5 companies - Iris Software, Capgemini, Quantzig Analytics, PwC, HCL, Infinite. Salary discussions are about to start and I'm confused. I'm not good at this. Can anyone suggest?

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TCS Service Desk Lead Salary FAQs

What is the notice period for Service Desk Lead at TCS in Kolkata?

According to AmbitionBox, 50% of the TCS Service Desk Leads in Kolkata reported a notice period of 3 Months, 25% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 4 responses on AmbitionBox in last 2 years.

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TCS Service Desk Lead Salaries in Kolkata

TCS Service Desk Lead salary in Kolkata ranges between ₹5.3 Lakhs to ₹8.7 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 TCS latest salaries received from various employees of TCS.