TCS Pune Service Desk Lead Salaries by 5 Employees (Updated 2025)

5 - 8 years exp.

₹5.8 Lakhs - ₹10.1 Lakhs

Salary of majority employees

14% more than the average Service Desk Lead Salary in IT Services & Consulting Companies for 5 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Desk Lead Salary 5 - 8 years exp. (4 salaries)	₹5.8 L/yr - ₹7.4 L/yr
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IT & Information Security Service Desk Lead Salary 8 years exp. (AmbitionBox Estimate)	₹8.2 L/yr - ₹10.1 L/yr

Last Updated: 22 Jan 2025

Companies similar to TCS for Service Desk Lead in Pune

TCS Service Desk Lead Salary

5 - 8 years exp. (5 salaries)

₹5.8 L/yr - ₹10.1 L/yr

Company name	Avg Annual Salary	Open Jobs
Infosys Service Desk Lead Salary 4 - 11 years exp. (3 salaries)	₹3.3 L/yr - ₹8 L/yr 33% less
Wipro Service Desk Lead Salary 4 - 8 years exp. (10 salaries)	₹2.6 L/yr - ₹8.5 L/yr 22% less	1 job opening
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Tech Mahindra Service Desk Lead Salary 4 - 13 years exp. (3 salaries)	₹5 L/yr - ₹8 L/yr 27% less
The Digital Group Infotech Service Desk Lead Salary 6 - 12 years exp. (5 salaries)	₹6.5 L/yr - ₹10.5 L/yr 2% less
Zensar Technologies Service Desk Lead Salary 12 - 14 years exp. (4 salaries)	₹6 L/yr - ₹10 L/yr 2% less

Service Desk Lead salary at TCS ranges between ₹5.8 Lakhs to ₹10.1 Lakhs per year for employees with experience between 5 years to 8 years. Salary estimates are based on 5 latest salaries received from various employees of TCS.

Experience wise TCS Service Desk Lead salaries in Pune

Last Updated: 22 Jan 2025

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹6.3 L/yr - ₹13.5 L/yr
6 years (AmbitionBox Estimate)	₹7.1 L/yr - ₹9.1 L/yr
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7 years (AmbitionBox Estimate)	₹5.8 L/yr - ₹15 L/yr
8 years (3 salaries)	₹5.8 L/yr - ₹15.8 L/yr

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Top skills at TCS for Service Desk Lead

Service Desk Incident management ITSM Remedy Problem Management Communication Skills SLA Management End User Quality Analysis ITIL process Change Management Service desk management Service management ITIL Framework IT Service Desk

Salary related reviews for TCS

5.0

Rated by 1 employees for salary & benefits

System Engineer in Indore

Full Time

Engineering - Software & QA Department

4.0

• posted on 09 Feb 2025

2.0

for Salary and Benefits

Likes

TCS offers good work life balance and average skill development. Once you are in they rarely fire. They have variety of projects where you will be mapped according to your skill even if you are average or poor in skill.

Job security - Good

+2 more

Dislikes

Poor salary hikes, Removal of hybrid mode. And Poor promotions. Only disadvantages of TCS job as a fresher is less money.

Salary - Poor

+1 more

System Engineer in New Delhi

Full Time

Data Science & Analytics Department

3.0

• posted on 08 Feb 2025

2.0

for Salary and Benefits

Likes

there ae no layoffs in TCS and will hopefully never happen. There is never too much work hence there is a god work-life balance.

Job security - Excellent

+1 more

Dislikes

salary s too low and even the annual hikes are at a very low growth rate. getting promoted for people is very random instead of being time-based or merit based.

Salary - Poor

+1 more

System Engineer in Bangalore / Bengaluru

Full Time

Other Department

5.0

• posted on 04 Feb 2025

4.0

for Salary and Benefits

Likes

TCS offers excellent training and development programs to help employees grow professionally. Also TCS is a well-established company with a reputation for long-term stability.

Salary - Good

+6 more

Dislikes

Compensation is slower to rise compared to some other competitors in the industry.

Senior Associate in Mumbai

Full Time

Shipping & Maritime Department

3.0

• posted on 18 Jan 2025

2.0

for Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

Salary - Poor

+2 more

Network Engineer in Gandhinagar

Full Time

Engineering - Hardware & Networks Department

4.0

• posted on 15 Jan 2025

3.0

for Salary and Benefits

Likes

Job security, work life balance is good.

Job security - Excellent

+2 more

Dislikes

...uriteism under the Tata code of conduct but still it is very common in projects. Experience and talented employee get 3-4 % salary hike for YOY but favourite employee gets 7% hike minimum.

Skill development - Poor

+1 more

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What people are saying about TCS

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a custom software engineering specialist

2w (edited)

Got Offer from TCS!

Hello, I got 32L CTC offer from TCS as an IAM associate consultant. Is it a good package considering I have 10.9 years of experience and in IAM 3.6 years? Rest of the experience is in dot net. Also, TCS is considering 10.2 experience only as some process on their side. Please share your thoughts on the offered package and the experience part. Thank you in advance.

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TCS Service Desk Lead Salary FAQs

What is the salary of Service Desk Lead at TCS in Pune?

The average salary of a Service Desk Lead at TCS in Pune typically ranges from ₹5.8 Lakhs to ₹10.1 Lakhs per year, depending on experience (from 5 years to 8 years).

The top 10% of Service Desk Lead in Pune at TCS earn more than ₹8.2 Lakhs per year, and the top 1% earn over ₹8.2 Lakhs per year. Service Desk Lead Salaries at TCS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 TCS employees in India.

What is the estimated take home salary of a Service Desk Lead at TCS in Pune?

The estimated take-home salary of a Service Desk Lead at TCS in Pune typically ranges from ₹62,780 to ₹64,376 per month. This is based on the average salary range of ₹5.8 Lakhs to ₹10.1 Lakhs per year for employees with experience ranging from 5 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of TCS. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Lead at TCS in Pune?

To be a Service Desk Lead at TCS in Pune, the key skills required include:

- Service Desk
- Incident management
- ITSM
- Remedy
- Problem Management

These skills are highly valued at TCS and are crucial for successful performance in a Software Engineering role.

What is the salary of a Service Desk Lead in companies similar to TCS in Pune?

The salary of a Service Desk Lead at companies similar to TCS in Pune varies, depending on the role, experience, and company size. Here are the typical salary ranges:

The Digital Group Infotech	₹6.5 Lakhs to ₹10.5 Lakhs per year
Zensar Technologies	₹6.0 Lakhs to ₹10.0 Lakhs per year
Wipro	₹2.6 Lakhs to ₹8.5 Lakhs per year
Tech Mahindra	₹5.0 Lakhs to ₹8.0 Lakhs per year
Infosys	₹3.3 Lakhs to ₹8.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Lead at TCS in Pune?

The salary growth for a Service Desk Lead at TCS in Pune depends on factors such as experience, performance, and promotions. On average, a Service Desk Lead in Pune can expect the following growth trajectory at TCS:

Experience	Average Salary Range
5 years	₹6.3 Lakhs to ₹13.5 Lakhs per year
6 years	₹7.1 Lakhs to ₹9.1 Lakhs per year
7 years	₹5.8 Lakhs to ₹15.0 Lakhs per year
8 years	₹5.8 Lakhs to ₹15.8 Lakhs per year

and so on.

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TCS Service Desk Lead Salaries in Pune

TCS Service Desk Lead salary in Pune ranges between ₹5.8 Lakhs to ₹10.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 TCS latest salaries received from various employees of TCS.