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3.7

based on 89.7k Reviews

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Gurgaon / Gurugram
Customer Success, Service & Operations

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TCS Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram (Updated 2025)

based on 585 latest salaries
Designation Avg Annual Salary Open Jobs

Business Process Leader

1 - 14 years exp. · Gurgaon / Gurugram (50 salaries)
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₹4 L/yr - ₹10.1 L/yr

Process Associate

0 - 7 years exp. · Gurgaon / Gurugram (49 salaries)
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₹2 L/yr - ₹6 L/yr

1 job opening

Team Lead

5 - 14 years exp. · Gurgaon / Gurugram (36 salaries)
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₹3.3 L/yr - ₹14 L/yr

Senior Associate

3 - 11 years exp. · Gurgaon / Gurugram (35 salaries)
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₹2.9 L/yr - ₹7 L/yr

Starting your career? Discover TCS fresher salaries in India

IT Analyst C2

5 - 9 years exp. · Gurgaon / Gurugram (16 salaries)
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₹6.1 L/yr - ₹14.5 L/yr

System Administrator

1 - 10 years exp. · Gurgaon / Gurugram (16 salaries)
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₹3.1 L/yr - ₹10 L/yr

Business Associate

1 - 6 years exp. · Gurgaon / Gurugram (15 salaries)
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₹2.2 L/yr - ₹8.4 L/yr

Analyst

1 - 6 years exp. · Gurgaon / Gurugram (13 salaries)
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₹2.4 L/yr - ₹7.5 L/yr

Senior Analyst

2 - 10 years exp. · Gurgaon / Gurugram (10 salaries)
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₹3.2 L/yr - ₹7 L/yr

Service Delivery Manager

11 - 18 years exp. · Gurgaon / Gurugram (9 salaries)
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₹14 L/yr - ₹26.7 L/yr

Delivery Manager

14 - 18 years exp. · Gurgaon / Gurugram (8 salaries)
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₹18.2 L/yr - ₹38 L/yr

SME

2 - 8 years exp. · Gurgaon / Gurugram (7 salaries)
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₹2.6 L/yr - ₹5.3 L/yr

Business Analyst

2 - 11 years exp. · Gurgaon / Gurugram (7 salaries)
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₹3.5 L/yr - ₹12.1 L/yr

Operations Manager

10 - 17 years exp. · Gurgaon / Gurugram (6 salaries)
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₹11.8 L/yr - ₹20.3 L/yr

PMO Lead

6 - 12 years exp. · Gurgaon / Gurugram (6 salaries)
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₹4 L/yr - ₹9.5 L/yr

IT Analyst Grade C2

4 - 8 years exp. · Gurgaon / Gurugram (6 salaries)
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₹6.5 L/yr - ₹14 L/yr

Project Manager

5 - 14 years exp. · Gurgaon / Gurugram (5 salaries)
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₹7 L/yr - ₹22.5 L/yr

Senior Financial Analyst

3 - 8 years exp. · Gurgaon / Gurugram (5 salaries)
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₹3.2 L/yr - ₹5.4 L/yr

Team Lead Operations

9 - 11 years exp. · Gurgaon / Gurugram (5 salaries)
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₹4.8 L/yr - ₹8.5 L/yr

Network Engineer

1 - 5 years exp. · Gurgaon / Gurugram (4 salaries)
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₹3.6 L/yr - ₹9.4 L/yr

Last Updated: 28 Feb, 2025

What people are saying about TCS

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a technical specialist
2w
How soon should I say I'm not joining the org.
I have offer from 3 orgs 1. Deloitte 2. Thoughtworks 3. TCS Decided to join Deloitte on March 05, which is the DoJ of other two as well. I wanted to know when is the right time to inform tcs and thoughtworks that I'm not joining their orgs, and what's the best reason to give? I wanted to have a backup offer if in worst case deloittes offer messes up.
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Salary related reviews for TCS

3.0

Rated by 172 employees for salary & benefits

Process Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 01 May 2024
1.0
 for  Salary and Benefits

Likes

Job is secure

  • Skill development - Good
    • +2 more

Dislikes

Salary is not satisfactory Pressure is alot even for a small task Sometimes salary gets deducted and NSA is also not given for about more than 3 months Reliving letter is not been given to the employees for more than 6months after resignation which tortures alot

read more
  • Salary - Bad
    • +2 more

Service Delivery Manager in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 29 May 2022
1.0
 for  Salary and Benefits

Likes

The only best thing about TCS is career growth. You get opportunity to work on the technical skills you desire

  • Job security - Good
    • +2 more

Dislikes

... promotion will be delayed by almost 2-3 quarters or may be for an year as well. No bonus nothing.

read more
  • Salary - Bad

Bps Lead in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 30 Jan 2022
4.0
 for  Salary and Benefits

Likes

It's a good company to be associated with.. job security with great management to work with. Although you report to a manager but once you are vintage then you are suppose to be on auto pilot mode.

read more
  • Salary - Good
    • +6 more

Dislikes

Noting .. month end per wife bolegi salary thodi kam hai but rest amazing company to work with and seriously apraisal is not a concern when it comes to job security.

read more

SOC Analyst in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 07 Apr 2022
1.0
 for  Salary and Benefits

Likes

TCS is the best IT company to work, Only one feedback is the pay scale. Joining tcs as a fresher is going to be a big challenge regarding salary. Apart from this everything is just amazing.

read more
  • Skill development - Excellent
    • +5 more

Dislikes

Salary is very low for the freshers and it takes too much time to get a good salary.

read more
  • Salary - Bad

Senior Executive in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 06 Jun 2020
4.0
 for  Salary and Benefits

Likes

...s I worked in three companies but seriously never ever felt experience like tcs. I didn't only got salary from tcs, I've learnt a lot things in my office. Seniors treat like parents they give us much opportunity to learn more and more. I'm just Band 1 but I'll never ever leave this company because it helped me and also supported me in my bad days. I'll always serve in this company as my own company means I'll never treat myself just like a employee. In past I took part in social work from office side and I'll always ready to do any type of social work given by my office. I Love the environment of my office and behavior of my senior colleagues.

read more
  • Salary - Good
    • +6 more

Dislikes

Just only one thing annual appraisal but I'm happy with that also nothing else.

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TCS interview questions by designations

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Know more about TCS Gurgaon / Gurugram

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TCS Salary FAQs

How much does TCS pay per year?
The average TCS salary ranges from approximately ₹1 Lakh to ₹2 Lakhs per year for a Contract Assignee and ₹67.9 Lakhs to ₹1 Crore per year for a Center Head. Salary estimates are based on 585 TCS salaries received from various employees of TCS. TCS employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in TCS?
The highest-paying job at TCS is a Center Head with a salary of ₹67.9 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹15.46 lakhs per year. The top 1% earn more than a whopping ₹30 lakhs per year.
What is the minimum salary in TCS?
Minimum salary at TCS depends on the role you are applying for. For Process Associate the minimum salary is ₹1 Lakh to ₹6 Lakhs per year, and for Assistant System Engineer the minimum salary is ₹2.2 Lakhs to ₹5.8 Lakhs per year and so on.
What is the salary package for freshers in TCS?
The average salary at TCS for freshers varies from ₹1.4 Lakh to ₹2 Lakhs per year for Bfsi Trainer and ₹8.5 Lakhs to ₹30 Lakhs per year for Salesman.
What is the notice period at TCS in Customer Success, Service & Operations Department in Gurgaon / Gurugram?
According to AmbitionBox, 68% of the TCS employees in Customer Success, Service & Operations Department in Gurgaon / Gurugram reported a notice period of 3 Months, 14% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 447 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at TCS , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 585 TCS latest salaries received from various employees of TCS.

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