Sutherland Global Services Senior Customer Service Associate Salaries by 100+ Employees (Updated 2025)

1 - 6 years exp.

₹2 Lakhs - ₹4.6 Lakhs

Salary of majority employees

6% more than the average Senior Customer Service Associate Salary in IT Services & Consulting Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Associate Salary 1 - 6 years exp. (64 salaries)	₹2.2 L/yr - ₹4.6 L/yr
IT & Information Security Senior Customer Service Associate Salary 2 - 3 years exp. (4 salaries)	₹2.9 L/yr - ₹4.5 L/yr
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Sales & Business Development Senior Customer Service Associate Salary 1 - 3 years exp. (4 salaries)	₹3.1 L/yr - ₹4.5 L/yr
CSR & Social Service Senior Customer Service Associate Salary 2 - 5 years exp. (3 salaries)	₹3 L/yr - ₹3.6 L/yr
Production, Manufacturing & Engineering Senior Customer Service Associate Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr

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Last Updated: 28 Jan 2025

Companies similar to Sutherland Global Services for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Genpact Senior Customer Service Associate Salary 0 - 5 years exp. (4 salaries)	₹2 L/yr - ₹3.5 L/yr 31% less
Concentrix Corporation Senior Customer Service Associate Salary 1 - 8 years exp. (212 salaries)	₹2 L/yr - ₹5.4 L/yr 4% more
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Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (933 salaries)	₹1 L/yr - ₹5.2 L/yr 2% less
Wipro Senior Customer Service Associate Salary 1 - 5 years exp. (53 salaries)	₹1.3 L/yr - ₹5 L/yr 4% less
TCS Senior Customer Service Associate Salary 3 - 10 years exp. (35 salaries)	₹3 L/yr - ₹7.2 L/yr 34% more
Infosys Senior Customer Service Associate Salary 3 - 6 years exp. (7 salaries)	₹2 L/yr - ₹5.5 L/yr 7% less
HCLTech Senior Customer Service Associate Salary 1 - 6 years exp. (37 salaries)	₹1.8 L/yr - ₹4.9 L/yr 2% less
Tech Mahindra Senior Customer Service Associate Salary 2 - 8 years exp. (216 salaries)	₹1.4 L/yr - ₹6.2 L/yr 15% more
Accenture Senior Customer Service Associate Salary 2 - 9 years exp. (141 salaries)	₹3 L/yr - ₹7.8 L/yr 36% more
NTT Data Information Processing Services Senior Customer Service Associate Salary 1 - 3 years exp. (6 salaries)	₹1.8 L/yr - ₹3.6 L/yr 15% less
IGT Solutions Senior Customer Service Associate Salary 1 - 4 years exp. (6 salaries)	₹2.8 L/yr - ₹5 L/yr 7% more
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DXC Technology Senior Customer Service Associate Salary 4 - 10 years exp. (3 salaries)	₹4.5 L/yr - ₹5 L/yr 28% more

Senior Customer Service Associate salary at Sutherland Global Services ranges between ₹2 Lakhs to ₹4.6 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 103 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Senior Customer Service Associate salaries

Last Updated: 28 Jan 2025

Experience	Avg Annual Salary
1 year (9 salaries)	₹2 L/yr - ₹3.8 L/yr
2 years (15 salaries)	₹2.2 L/yr - ₹4.5 L/yr
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3 years (28 salaries)	₹2 L/yr - ₹4.5 L/yr
4 years (22 salaries)	₹2.5 L/yr - ₹4.2 L/yr
5 years (15 salaries)	₹2.9 L/yr - ₹4.4 L/yr
6 years (14 salaries)	₹2.9 L/yr - ₹4.6 L/yr

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Salary related reviews for Sutherland Global Services

2.8

Rated by 16 employees for salary & benefits

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Skill development - Poor

+3 more

Team Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 16 Aug 2024

1.0

for Salary and Benefits

Likes

They always ask you for extending shift without pay on every client visit and change shift every month.

Dislikes

They always ask tp extend shift for more than 12hrs without any pay Change shift every month No salary

Salary - Bad

+6 more

Senior Associate in Chengalpattu

Full Time

Finance & Accounting Department

1.0

• posted on 14 Aug 2024

1.0

for Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

Salary - Bad

+6 more

Customer Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 Jul 2024

1.0

for Salary and Benefits

Likes

There is nothing to like about it there. Simply a waste, and working there was a bad dream or nightmare.

Dislikes

...workers who work there.Always performance, performance.....no work-life balance. No proper compensation for work, and no appreciation at all.Those who perform well do not get promoted. Only those who satisfy the managers and senior managers get everything.Specifically in amazon projects. Even if we want to leave the job, they won't let us, and they don't allow us to advance to higher positions within that job either."If someone wants to leave the company, they give mental torture and deceive them by offering work from home.

Salary - Bad

+6 more

Senior Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 13 Sep 2023

2.0

for Salary and Benefits

Likes

Nothing much to say

Dislikes

... From the time of documentation no proper communication. Worst in communication. Even the performance incentive is deducted from your pay, no night shift allowances though they are grave yard shifts. Your shifts keep changing every month which effects your health and poor in approving leaves though you are sick

Salary - Poor

+4 more

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AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Sutherland Global Services Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Sutherland Global Services?

Senior Customer Service Associate salary at Sutherland Global Services in India ranges between ₹2.0 Lakhs to ₹4.6 Lakhs for experience between 1 years to 6 years. According to our estimates it is 6% more than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 103 latest salaries received from various employees of Sutherland Global Services India.

How does the salary of a Senior Customer Service Associate at Sutherland Global Services India compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at Sutherland Global Services is 6% more than the average salary of a Senior Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Sutherland Global Services to a Senior Customer Service Associate in India?

Accenture Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹7.8 Lakhs per year
TCS Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹7.2 Lakhs per year
DXC Technology Senior Customer Service Associate Salary - ₹4.5 Lakhs to ₹5.0 Lakhs per year
Tech Mahindra Senior Customer Service Associate Salary - ₹1.4 Lakhs to ₹6.2 Lakhs per year
IGT Solutions Senior Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to Sutherland Global Services in India?

Concentrix Corporation Senior Customer Service Associate Salary - ₹2.0 Lakhs to ₹5.4 Lakhs per year
HCLTech Senior Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.9 Lakhs per year
Teleperformance Senior Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.2 Lakhs per year
Wipro Senior Customer Service Associate Salary - ₹1.3 Lakhs to ₹5.0 Lakhs per year
Infosys Senior Customer Service Associate Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at Sutherland Global Services in India?

The estimated take-home salary of a Senior Customer Service Associate at Sutherland Global Services ranges between ₹26,691 per month to ₹28,104 per month in India. The take-home salary calculation is based on the average Sutherland Global Services Senior Customer Service Associate salary in India which ranges between ₹2.0 Lakhs to ₹4.6 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at Sutherland Global Services?

According to AmbitionBox, 49% of the Sutherland Global Services Senior Customer Service Associates reported a notice period of 2 Months, 28% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 86 responses on AmbitionBox in last 2 years.

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Sutherland Global Services Senior Customer Service Associate Salaries

Sutherland Global Services Senior Customer Service Associate salary in India ranges between ₹2 Lakhs to ₹4.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 103 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.

Sutherland Global Services Senior Customer Service Associate salaries in India

Companies similar to Sutherland Global Services for Senior Customer Service Associate

Latest annual salaries shared by Sutherland Global Services Senior Customer Service Associate

Experience wise Sutherland Global Services Senior Customer Service Associate salaries

Similar Designation salaries in Sutherland Global Services

Salary related reviews for Sutherland Global Services

Process Associate in Chennai

Team Manager in Hyderabad / Secunderabad

Senior Associate in Chengalpattu

Customer Support Associate in Chennai

Senior Associate in Hyderabad / Secunderabad

Sutherland Global Services Senior Customer Service Associate Salary FAQs

Tell us how to improve this page.

Sutherland Global Services Senior Customer Service Associate Salaries by Location