Sutherland Global Services Senior Customer Service Associate Salaries by 90+ Employees (Updated 2024)

1 - 6 years exp.

₹2 Lakhs - ₹4.6 Lakhs

Salary of majority employees

7% more than the average Senior Customer Service Associate Salary in IT Services & Consulting Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Associate Salary 1 - 6 years exp. (61 salaries)	₹2.2 L/yr - ₹4.5 L/yr
IT & Information Security Senior Customer Service Associate Salary 2 - 3 years exp. (3 salaries)	₹2.9 L/yr - ₹4.5 L/yr
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Sales & Business Development Senior Customer Service Associate Salary 1 - 3 years exp. (3 salaries)	₹3.6 L/yr - ₹4.5 L/yr
CSR & Social Service Senior Customer Service Associate Salary 2 - 5 years exp. (3 salaries)	₹3 L/yr - ₹3.6 L/yr
Production, Manufacturing & Engineering Senior Customer Service Associate Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr

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Last Updated: 16 Dec 2024

Companies similar to Sutherland Global Services for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Genpact Senior Customer Service Associate Salary 0 - 5 years exp. (4 salaries)	₹2 L/yr - ₹3.5 L/yr 31% less
Concentrix Corporation Senior Customer Service Associate Salary 1 - 6 years exp. (208 salaries)	₹2 L/yr - ₹5.3 L/yr 3% more
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Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (934 salaries)	₹1 L/yr - ₹5.2 L/yr 4% less
Wipro Senior Customer Service Associate Salary 1 - 6 years exp. (55 salaries)	₹1.1 L/yr - ₹5 L/yr 2% more
TCS Senior Customer Service Associate Salary 3 - 7 years exp. (23 salaries)	₹3 L/yr - ₹7.2 L/yr 29% more
Infosys Senior Customer Service Associate Salary 3 - 6 years exp. (7 salaries)	₹2 L/yr - ₹5.5 L/yr 8% less
HCLTech Senior Customer Service Associate Salary 1 - 5 years exp. (35 salaries)	₹1.8 L/yr - ₹6 L/yr 1% more
Tech Mahindra Senior Customer Service Associate Salary 2 - 8 years exp. (243 salaries)	₹1.3 L/yr - ₹6.2 L/yr 10% more
Capgemini Senior Customer Service Associate Salary 3 - 6 years exp. (4 salaries)	₹3.3 L/yr - ₹5.7 L/yr 12% more
Accenture Senior Customer Service Associate Salary 2 - 8 years exp. (150 salaries)	₹3 L/yr - ₹8.8 L/yr 46% more
NTT Data Information Processing Services Senior Customer Service Associate Salary 1 - 3 years exp. (11 salaries)	₹2.2 L/yr - ₹5.4 L/yr 2% less
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Access Healthcare Senior Customer Service Associate Salary 2 - 3 years exp. (3 salaries)	₹3.5 L/yr - ₹6 L/yr 23% more
DXC Technology Senior Customer Service Associate Salary 4 - 10 years exp. (3 salaries)	₹4.5 L/yr - ₹5 L/yr 27% more

Senior Customer Service Associate salary at Sutherland Global Services ranges between ₹2 Lakhs to ₹4.6 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 98 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Senior Customer Service Associate salaries

Last Updated: 16 Dec 2024

Experience	Avg Annual Salary
1 year (7 salaries)	₹2 L/yr - ₹3.8 L/yr
2 years (15 salaries)	₹2.2 L/yr - ₹4.5 L/yr
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3 years (27 salaries)	₹2 L/yr - ₹4.5 L/yr
4 years (22 salaries)	₹2.5 L/yr - ₹4.2 L/yr
5 years (14 salaries)	₹2.9 L/yr - ₹4 L/yr
6 years (13 salaries)	₹2.9 L/yr - ₹4.6 L/yr

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Salary related reviews for Sutherland Global Services

3.2

Rated by 15 employees for salary & benefits

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Team Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 16 Aug 2024

1.0

for Salary and Benefits

Likes

They always ask you for extending shift without pay on every client visit and change shift every month.

Dislikes

They always ask tp extend shift for more than 12hrs without any pay Change shift every month No salary

Senior Associate in Chengalpattu

Full Time

Finance & Accounting Department

1.0

• posted on 14 Aug 2024

1.0

for Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 26 Jun 2024

3.0

for Salary and Benefits

Likes

Good opportunity for Fresher to take an experence from the company, u can built your career in MNC

Dislikes

Should have cab facility in day shift and Salary package should increase and Many cut off in Incentive

Customer Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 Jul 2024

1.0

for Salary and Benefits

Likes

There is nothing to like about it there. Simply a waste, and working there was a bad dream or nightmare.

Dislikes

...workers who work there.Always performance, performance.....no work-life balance. No proper compensation for work, and no appreciation at all.Those who perform well do not get promoted. Only those who satisfy the managers and senior managers get everything.Specifically in amazon projects. Even if we want to leave the job, they won't let us, and they don't allow us to advance to higher positions within that job either."If someone wants to leave the company, they give mental torture and deceive them by offering work from home.

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Sutherland Global Services Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Sutherland Global Services?

Senior Customer Service Associate salary at Sutherland Global Services in India ranges between ₹2.0 Lakhs to ₹4.6 Lakhs for experience between 1 years to 6 years. According to our estimates it is 7% more than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 98 latest salaries received from various employees of Sutherland Global Services India.

How does the salary of a Senior Customer Service Associate at Sutherland Global Services India compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at Sutherland Global Services is 7% more than the average salary of a Senior Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Sutherland Global Services to a Senior Customer Service Associate in India?

Accenture Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹8.8 Lakhs per year
TCS Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹7.2 Lakhs per year
DXC Technology Senior Customer Service Associate Salary - ₹4.5 Lakhs to ₹5.0 Lakhs per year
Access Healthcare Senior Customer Service Associate Salary - ₹3.5 Lakhs to ₹6.0 Lakhs per year
Capgemini Senior Customer Service Associate Salary - ₹3.3 Lakhs to ₹5.7 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to Sutherland Global Services in India?

Tech Mahindra Senior Customer Service Associate Salary - ₹1.3 Lakhs to ₹6.2 Lakhs per year
Concentrix Corporation Senior Customer Service Associate Salary - ₹2.0 Lakhs to ₹5.3 Lakhs per year
Wipro Senior Customer Service Associate Salary - ₹1.1 Lakhs to ₹5.0 Lakhs per year
HCLTech Senior Customer Service Associate Salary - ₹1.8 Lakhs to ₹6.0 Lakhs per year
NTT Data Information Processing Services Senior Customer Service Associate Salary - ₹2.2 Lakhs to ₹5.4 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at Sutherland Global Services in India?

The estimated take-home salary of a Senior Customer Service Associate at Sutherland Global Services ranges between ₹26,817 per month to ₹28,229 per month in India. The take-home salary calculation is based on the average Sutherland Global Services Senior Customer Service Associate salary in India which ranges between ₹2.0 Lakhs to ₹4.6 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at Sutherland Global Services?

According to AmbitionBox, 50% of the Sutherland Global Services Senior Customer Service Associates reported a notice period of 2 Months, 27% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 82 responses on AmbitionBox in last 2 years.

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Sutherland Global Services Senior Customer Service Associate Salaries

Sutherland Global Services Senior Customer Service Associate salary in India ranges between ₹2 Lakhs to ₹4.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 98 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.

Sutherland Global Services Senior Customer Service Associate salaries in India

Companies similar to Sutherland Global Services for Senior Customer Service Associate

Latest annual salaries shared by Sutherland Global Services Senior Customer Service Associate

Experience wise Sutherland Global Services Senior Customer Service Associate salaries

Similar Designation salaries in Sutherland Global Services

Salary related reviews for Sutherland Global Services

Process Associate in Chennai

Team Manager in Hyderabad / Secunderabad

Senior Associate in Chengalpattu

Process Associate in Hyderabad / Secunderabad

Customer Support Associate in Chennai

Sutherland Global Services Senior Customer Service Associate Salary FAQs

Tell us how to improve this page.

Sutherland Global Services Senior Customer Service Associate Salaries by Location