Sutherland Global Services Mumbai Customer Service Manager Salaries by 7 Employees (Updated 2025)

0 - 5 years exp.

₹2 Lakhs - ₹4.5 Lakhs

Salary of majority employees

37% less than the average Customer Service Manager Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹3.4 L/yr - ₹3.7 L/yr
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Procurement & Supply Chain Customer Service Manager Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹3 L/yr

Last Updated: 20 Apr 2024

Companies similar to Sutherland Global Services for Customer Service Manager in Mumbai

Sutherland Global Services Customer Service Manager Salary

0 - 5 years exp. (7 salaries)

₹2 L/yr - ₹4.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Customer Service Manager Salary 2 - 4 years exp. (3 salaries)	₹2 L/yr - ₹3.2 L/yr 10% less
Tech Mahindra Customer Service Manager Salary 6 - 14 years exp. (3 salaries)	₹2.9 L/yr - ₹7 L/yr 51% more
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Accenture Customer Service Manager Salary 0 - 14 years exp. (13 salaries)	₹2.3 L/yr - ₹8.2 L/yr 38% more
ICICI Lombard General Insurance Company Customer Service Manager Salary 0 - 12 years exp. (86 salaries)	₹2.3 L/yr - ₹9 L/yr 47% more
ICICI Bank Customer Service Manager Salary 2 - 9 years exp. (18 salaries)	₹2 L/yr - ₹6.8 L/yr 54% more

Customer Service Manager salary at Sutherland Global Services ranges between ₹2 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 7 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Customer Service Manager salaries in Mumbai

Last Updated: 20 Apr 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.4 L/yr - ₹4.5 L/yr
1 year (AmbitionBox Estimate)	₹2 L/yr - ₹6.4 L/yr
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2 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.7 L/yr
3 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹4 L/yr
4 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.7 L/yr
5 years (AmbitionBox Estimate)	₹1.3 L/yr - ₹3.7 L/yr

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Similar Designation salaries in Sutherland Global Services

Customer Service Executive Salary

(110 salaries)

₹1.5 L/yr - ₹4.8 L/yr

Customer Service Associate Salary

(96 salaries)

₹1.5 L/yr - ₹5.5 L/yr

Customer Care Executive Salary

(58 salaries)

₹1.15 L/yr - ₹4.5 L/yr

Customer Service Representative Salary

(28 salaries)

₹2 L/yr - ₹4.22 L/yr

Customer Support Executive Salary

(11 salaries)

₹2.1 L/yr - ₹3.7 L/yr

Top skills at Sutherland Global Services for Customer Service Manager

People Management Team Management Shrinkage international voice CSAT Customer Service voice Operations Management SLA Management customer support Customer Service Management Process Management Customer Satisfaction Team Development Service Quality

Salary related reviews for Sutherland Global Services

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Skill development - Poor

+3 more

Senior Associate in Chengalpattu

Full Time

Finance & Accounting Department

1.0

• posted on 14 Aug 2024

1.0

for Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

Salary - Bad

+6 more

Customer Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 Jul 2024

1.0

for Salary and Benefits

Likes

There is nothing to like about it there. Simply a waste, and working there was a bad dream or nightmare.

Dislikes

...workers who work there.Always performance, performance.....no work-life balance. No proper compensation for work, and no appreciation at all.Those who perform well do not get promoted. Only those who satisfy the managers and senior managers get everything.Specifically in amazon projects. Even if we want to leave the job, they won't let us, and they don't allow us to advance to higher positions within that job either."If someone wants to leave the company, they give mental torture and deceive them by offering work from home.

Salary - Bad

+6 more

Senior Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 13 Sep 2023

2.0

for Salary and Benefits

Likes

Nothing much to say

Dislikes

... From the time of documentation no proper communication. Worst in communication. Even the performance incentive is deducted from your pay, no night shift allowances though they are grave yard shifts. Your shifts keep changing every month which effects your health and poor in approving leaves though you are sick

Salary - Poor

+4 more

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 26 Jun 2024

3.0

for Salary and Benefits

Likes

Good opportunity for Fresher to take an experence from the company, u can built your career in MNC

Dislikes

Should have cab facility in day shift and Salary package should increase and Many cut off in Incentive

Promotions - Poor

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Sutherland Global Services Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Sutherland Global Services Mumbai?

Customer Service Manager salary at Sutherland Global Services in Mumbai ranges between ₹2.0 Lakhs to ₹4.5 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 37% less than the average Customer Service Manager Salary in India. Salary estimates are based on 7 latest salaries received from various employees of Sutherland Global Services Mumbai.

How does the salary of a Customer Service Manager at Sutherland Global Services Mumbai compare with the average salary range for this job?

The average salary of a Customer Service Manager at Sutherland Global Services is 37% less than the average salary of a Customer Service Manager in Mumbai. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at Sutherland Global Services?

People Management, Team Management, Shrinkage, international voice and CSAT are some of the popular skills required to work as a Customer Service Manager at Sutherland Global Services Mumbai.

Which similar companies are paying more than Sutherland Global Services to a Customer Service Manager in Mumbai?

ICICI Bank Customer Service Manager Salary - ₹2.0 Lakhs to ₹6.8 Lakhs per year
Tech Mahindra Customer Service Manager Salary - ₹2.9 Lakhs to ₹7.0 Lakhs per year
ICICI Lombard General Insurance Company Customer Service Manager Salary - ₹2.3 Lakhs to ₹9.0 Lakhs per year
Accenture Customer Service Manager Salary - ₹2.3 Lakhs to ₹8.2 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to Sutherland Global Services in Mumbai?

Concentrix Corporation Customer Service Manager Salary - ₹2.0 Lakhs to ₹3.2 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at Sutherland Global Services in Mumbai?

The estimated take-home salary of a Customer Service Manager at Sutherland Global Services ranges between ₹24,487 per month to ₹25,933 per month in Mumbai. The take-home salary calculation is based on the average Sutherland Global Services Customer Service Manager salary in India which ranges between ₹2.0 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at Sutherland Global Services in Mumbai?

According to AmbitionBox, 100% of the Sutherland Global Services Customer Service Managers in Mumbai reported a notice period of More than 3 months.This is based on 1 response on AmbitionBox in last 2 years.

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Sutherland Global Services Customer Service Manager Salaries in Mumbai

Sutherland Global Services Customer Service Manager salary in Mumbai ranges between ₹2 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.