State Bank of India Customer Service Manager salaries in Mumbai

Likes

Nothing to like really. You just get stuck in doing monotonous job

Dislikes

...erable. Asking to not come on a public holiday leads to targetting by your boss. No compensation for working on holidays. One has to work for 10-12 hours Monday to Saturday. You are asked to do work outside bank guidelines and no risk allowance/security assurance is given.

Likes

It is a reputed organisation and the largest public sector bank in India. The salary and perks are better as compared to other PSBs. There is job security.

Dislikes

Long sitting hours, lot of workload, seniors threatening to transfer/change posting, stress and pressure of completing targets, working on weekends and holidays. Huge customer base means a lot of customer dealing.

Likes

Salary and little bit of recognition

Dislikes

Bad culture Politics Transfer postings outside Which disturbs your personal life Late working Shortage of staff puts more burden on existing employees Poorest work life balance

Likes

Job is secured. We get to serve all kind of customers. Employees get huge exposure in whichever field /segment they are working in, great medical benefit, loans at concessional rate.

Dislikes

Age old promotion policy, rigid system, salary is not as per industry standard, lack of proper training, late sitting is rewarded, no facility for working mothers, except for maternity leave, no wfh facility.

Likes

Salary and perks

Dislikes

Very poor,work life balance is nothing,no knowledge updation because they know about job security so they are less worried about customer service knowledge updation and delivering our best.only. late sitting can save u and made you hero not your expertise and smart work.