Startek Customer Success, Service & Operations Department Salaries in Lucknow

Likes

People are positive and supporting Good infrastructure Acceptable salary Giving opportunity to maximum no. of people to work Made you to work under pressure and can easily work in any circumstances or on any role

Dislikes

Preferences are only to be given to dearest people even if the person does not have any skill Minimal and not satisfactory appraisal and increment to be given Made you to work for 24*7 hours Not satisfactory work-life balance Leaves you with doubtful Gives you a notice period without any clarity People manipulate No privacy is to be given to anonymous feedback

Likes

The best part I liked about this company was only the pay scale, as salary is given on time and after every three months we do also get bonus also.

Dislikes

Worst company ever. I will not suggest anyone to work in this company. They will fire you without any reason and also they don't give holidays on festivals too. They also don't promote their agent. As well as they will target you for one of your mistake and for that mistake only they will fire you. Politics is on top in this company as always they are ready to hire candidates. You can also see there office it's written over their hiring, hiring and hiring. Management team is also not upto the mark always partiality is done with agents for few of favorite agents of the management team.

Likes

Salary credited upto 7 or 8th of every month, few trainers are good guiding us properly. Cafeteria is also good, food is very delicious and cheap. Companys is good for those who are freshers or need job for their full fill

Dislikes

Remember Guys if u r working in startek if once u came on floor then forget about leaves, during induction ER told that 15 sick leaves, 15 paid leaves after 3 months, upto 1 year u dnt get any leaves even in emergency also if u take then TL create lot of issues, they put your salary on hold. U will get promotion on basis of TL'S gulami otherwise here there are very few person who promoted within a year through hard work. During training also many trainers do timepass, talkinh unnecessary things, usually they start class after 1hr of time schdule, whenever they give 15min break theb they come after 35-40 min. Even during documentation काफी देर तक फर्जी बिठाके रखते है 2-3hrs. If u dnt come on time they call u and say lie that we are waiting for u but u still have not come Lot of politics during selwction process and working also. Many TLs consider theirself as a perfect never realise their mistake if they dnt like u then they gave false feedback and force to resign then after they dnt give salary for last working month. During induction ERs told that we werw ready to help during any kind of problem but in actual we cnt easily connect with them, when we tell about TL's and manager's complain then they are not ready to listen. 1 person who take filpkart CX & CS interview for 2nd round he is big lier doing lot of partiality, give false candidate's feedback even if they perform well. Those who have references in startek उनको easily shortlist कर देते है even if they perform bad which is totally wrong. जो लोग versant कर करवाते है उनको यह तक ठीक से नही मालूम about para writing, and voice verson also, जो ठीक से नही समझ पाता अगर वह सवाल करे तो चिलाने लगते है They dnt verify documents properly उसी दिन offer letter देगे if we say that we cnt join on this date due to this reason then they will say lie that this is last batch for this year, we dnt know when this batch will start. Shivam Gupta and few other HR are ver honest and helpful बाकी लोगो को किसी से कोई मतलब नही केवल मदद का दिखावा करते है This company is best for those who like to do netagiri, buttering with seniors or ploitics Honest वालो के लिए है if they are fresher then

Likes

...rty politics. Managers are liars and peddlers of favouritism and dirty politics. Salary deductions always to the point that so many batch mates had to abscond. No job security if someone dislikes you in the management they could simply take a call that you took in which you accidentally made mistake and can fire you on that basis in half an hour.

Dislikes

False salary deductions, in the name of short login even when you give your entire 8 hours daily. Not even once my entire salary got credited, unnecessary deductions. Everyone is a liar here. According to constitution, in overtime you get paid double the amount of basic pay per hour. I never got that on the top of that they lied about incentive programs, so many agents did their best to get incentives and at the last, all the managers divided that amount in them selves ( a conversation I heard in the cabin). So much politics in the time of promotion.

Likes

...ior and all r there for only girls I have worked 6th month in Lucknow startek I have served notice my deleted they didn't supported me I haven't received my salary also my exp later

Dislikes

There is nothing to like in this bad company