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Marks & Spencer

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4.0

based on 772 Reviews

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Customer Service Associate
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Marks & Spencer Customer Service Associate Salaries in India

based on 233 latest salaries
Explore Salaries by Departments
Merchandising, Retail & eCommerce Sales & Business Development Customer Success, Service & Operations UX, Design & Architecture + 6 more
Designation Avg Annual Salary Open Jobs

Customer Service Associate

0 - 8 years exp. (234 salaries)
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₹2.5 L/yr - ₹4 L/yr

Customer Service Executive

2 - 9 years exp. (61 salaries)
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₹2.5 L/yr - ₹3.9 L/yr

Sales Executive

2 - 9 years exp. (26 salaries)
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₹2.5 L/yr - ₹4 L/yr

Team Lead

2 - 11 years exp. (16 salaries)
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₹3 L/yr - ₹4 L/yr

Starting your career? Discover Marks & Spencer fresher salaries in India

Customer Care Executive

3 - 9 years exp. (7 salaries)
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₹2.9 L/yr - ₹3.7 L/yr

Senior Customer Service Executive

5 - 9 years exp. (6 salaries)
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₹3.2 L/yr - ₹4.3 L/yr

Customer Service Representative

1 - 8 years exp. (5 salaries)
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₹3.1 L/yr - ₹3.5 L/yr

Analyst

2 - 10 years exp. (4 salaries)
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₹3.9 L/yr - ₹16 L/yr

Senior Associate

5 - 13 years exp. (4 salaries)
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₹2.1 L/yr - ₹8.7 L/yr

Deputy Manager

5 - 11 years exp. (3 salaries)
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₹3.8 L/yr - ₹14.7 L/yr

Customer Support Executive

0 - 7 years exp. (3 salaries)
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₹2.7 L/yr - ₹3.5 L/yr

Customer Support Associate

0 - 1 year exp. (3 salaries)
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₹3 L/yr - ₹3.1 L/yr

Sales Officer

4 - 10 years exp. (3 salaries)
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₹1.5 L/yr - ₹5 L/yr

Sales Manager

9 years exp. (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.3 L/yr

Customer Service Manager

17 - 18 years exp. (AmbitionBox Estimate)
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₹15.3 L/yr - ₹19.5 L/yr

Branch Manager

12 years exp. (AmbitionBox Estimate)
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₹6.8 L/yr - ₹8.6 L/yr

Technical Support Engineer

5 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Section Manager

4 - 13 years exp. (283 salaries)
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₹3.3 L/yr - ₹6 L/yr

Visual Merchandiser

1 - 11 years exp. (165 salaries)
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₹3.2 L/yr - ₹6.7 L/yr

Store Manager

6 - 17 years exp. (141 salaries)
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₹6.5 L/yr - ₹16 L/yr

Customer Service Assistant

1 - 8 years exp. (109 salaries)
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₹2.5 L/yr - ₹3.9 L/yr

Last Updated: 27 Dec, 2024

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Salary Discussions, Hike & Promotions
2w (edited)
peacemaker
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works at
Georgia-Pacific
New offer. Confused.
My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?
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Salary related reviews for Marks & Spencer

4.2

Rated by 81 employees for salary & benefits

Customer Service Associate in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Aug 2023
4.0
 for  Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

read more
  • Salary - Good

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

read more
  • Skill development - Bad
    • +4 more

Customer Service Associate in New Delhi

Sales & Business Development Department

3.0
  •  posted on 15 May 2018
3.0
 for  Salary and Benefits

Likes

Salary/ appraisal strucktre is not good. They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.

read more
  • Skill development - Good
    • +1 more

Dislikes

Work / life here is too week off but the not fix

  • Job security - Poor
    • +3 more

Customer Service Associate in Lucknow

Other Department

2.0
  •  posted on 13 May 2018
3.0
 for  Salary and Benefits

Likes

Salary structure & benefits

Dislikes

They give priorities to employee referral candidate in which most of them are fresher & undergraduate, even they treat well qualified & experienced candidate equal to fresher & undergraduate just because they joined through employee references.

read more
  • Work satisfaction - Poor
    • +1 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 02 Sep 2024
2.0
 for  Salary and Benefits

Likes

.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

read more
  • Company culture - Good

Dislikes

Weekoff and leave planer salary

  • Salary - Poor
    • +3 more

Customer Sales Associate in Gurgaon / Gurugram

Full Time

 · 

Merchandising, Retail & eCommerce Department

4.0
  •  posted on 01 Mar 2025
3.0
 for  Salary and Benefits

Likes

Job security, no target pressure 5 day work , 2 off , great work life balance 21000 in-hand salary good Sm kasif ali great sm of GRA store And deepshikha dm very supportive Sumit also good

read more
  • Skill development - Excellent
    • +4 more

Dislikes

Politics and favorism And closing sift 10.45 night Slow growth, slow salary increment only 1000 par year

read more
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#2 Best Mid-Sized Retail Company - 2021

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Average annual salary for Customer Service Associate in Marks & Spencer is INRunlock blur . Salary estimates are based on 200+ Marks & Spencer latest salaries received from various employees of Marks & Spencer.

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