Kotak Mahindra Bank Mumbai Senior Customer Service Executive Salaries by 2 Employees (Updated 2025)

5 - 14 years exp.

₹6.8 Lakhs - ₹8.7 Lakhs

Low Confidence

Salary of majority employees

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Salaries in different departments

BFSI, Investments & Trading Senior Customer Service Executive Salary 14 years exp. (AmbitionBox Estimate)	₹9.9 L/yr - ₹12.2 L/yr
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Quality Assurance Senior Customer Service Executive Salary 5 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.4 L/yr

Last Updated: 7 Aug 2024

Companies similar to Kotak Mahindra Bank for Senior Customer Service Executive in Mumbai

Kotak Mahindra Bank Senior Customer Service Executive Salary

5 - 14 years exp. (AmbitionBox Estimate)

₹6.8 L/yr - ₹8.7 L/yr

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Senior Customer Service Executive Salary 2 - 5 years exp. (3 salaries)	₹2.3 L/yr - ₹3.3 L/yr 57% less
IDFC FIRST Bank Senior Customer Service Executive Salary 0 - 8 years exp. (29 salaries)	₹3.1 L/yr - ₹6.2 L/yr 34% less
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RBL Bank Senior Customer Service Executive Salary 0 - 6 years exp. (3 salaries)	₹2.8 L/yr - ₹3.2 L/yr 59% less
Teleperformance Senior Customer Service Executive Salary 0 - 9 years exp. (631 salaries)	₹1.1 L/yr - ₹5.5 L/yr 55% less	1 job opening
Firstsource Solutions Senior Customer Service Executive Salary 1 - 8 years exp. (112 salaries)	₹1.9 L/yr - ₹5.1 L/yr 55% less

Senior Customer Service Executive salary at Kotak Mahindra Bank ranges between ₹6.8 Lakhs to ₹8.7 Lakhs per year for employees with experience between 5 years to 14 years. Salary estimates are based on 2 latest salaries received from various employees of Kotak Mahindra Bank.

Similar Designation salaries in Kotak Mahindra Bank

Sales Executive Salary

(180 salaries)

₹1 L/yr - ₹4.5 L/yr

Customer Service Executive Salary

(45 salaries)

₹1.4 L/yr - ₹4.5 L/yr

Customer Service Officer Salary

(23 salaries)

₹2 L/yr - ₹4 L/yr

Customer Service Manager Salary

(16 salaries)

₹2.5 L/yr - ₹5.5 L/yr

Customer Care Executive Salary

(11 salaries)

₹1.8 L/yr - ₹5 L/yr

Telecalling Executive Salary

(5 salaries)

₹1.75 L/yr - ₹3 L/yr

Customer Service Associate Salary

(3 salaries)

₹2 L/yr - ₹2.8 L/yr

Salary related reviews for Kotak Mahindra Bank

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

Skill development - Poor

+1 more

Deputy Manager in Thane

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Nov 2023

2.0

for Salary and Benefits

Likes

Work profile and process is good.

Dislikes

Bad management they hire TL who ask money from their employees and do not return. no work-life balance less salary package only fancy designations are given which does not have a value in the market if u go out.No job security HR listens more to management then employees do not support after you leave the job or be on the job.They do not invest in their system updates but only on themselves.

Salary - Poor

+4 more

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malleshkuruva

works at

Kotak Mahindra Bank

How to get more interview calls and which website better to upload resume

Hello everyone, I have 3.6years of experience in the bank industry.i want to left from my current organisation to another organisation. My current CTC is 4.75lpa and how much CTC can I expect from another organisation. Kindly suggest me.

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Kotak Mahindra Bank Senior Customer Service Executive Salary FAQs

What is the notice period for Senior Customer Service Executive at Kotak Mahindra Bank in Mumbai?

According to AmbitionBox, 100% of the Kotak Mahindra Bank Senior Customer Service Executives in Mumbai reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Kotak Mahindra Bank Senior Customer Service Executive Salaries in Mumbai

Kotak Mahindra Bank Senior Customer Service Executive salary in Mumbai ranges between ₹6.8 Lakhs to ₹8.7 Lakhs. This is an estimate based on latest salaries received from employees of Kotak Mahindra Bank.