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2.9

based on 1.8k Reviews

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Customer Service Executive
Experience
Hyderabad / Secunderabad
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IntouchCX Customer Service Executive Salaries in Hyderabad / Secunderabad

based on 112 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations Engineering - Software & QA Quality Assurance IT & Information Security + 6 more
Designation Avg Annual Salary Open Jobs

Customer Service Executive

0 - 4 years exp. · Hyderabad / Secunderabad (112 salaries)
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₹1.8 L/yr - ₹4.5 L/yr

2 job openings

Senior Technical Support Associate

1 - 5 years exp. · Hyderabad / Secunderabad (8 salaries)
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₹1.1 L/yr - ₹7 L/yr

1 job opening

Technical Support Representative

0 - 4 years exp. · Hyderabad / Secunderabad (8 salaries)
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₹1.8 L/yr - ₹4 L/yr

Product Trainer

1 - 4 years exp. · Hyderabad / Secunderabad (8 salaries)
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₹2.2 L/yr - ₹4.3 L/yr

1 job opening

Service Desk Engineer

1 - 8 years exp. · Hyderabad / Secunderabad (8 salaries)
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₹3.6 L/yr - ₹5 L/yr

Chat and Email Support Executive

0 - 3 years exp. · Hyderabad / Secunderabad (8 salaries)
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₹2 L/yr - ₹3.5 L/yr

Tier 2 Technical Support Specialist

3 - 5 years exp. · Hyderabad / Secunderabad (8 salaries)
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₹2.8 L/yr - ₹4.2 L/yr

Support Associate

0 - 3 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹2.1 L/yr - ₹3 L/yr

HR Recruiter

1 - 5 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹2.7 L/yr - ₹5.2 L/yr

Supervisor

1 - 6 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹2.8 L/yr - ₹4.9 L/yr

1 job opening

Senior Consultant

1 - 6 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹3 L/yr - ₹5.3 L/yr

1 job opening

Digital Interaction Advisor

0 - 3 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹1.9 L/yr - ₹3.1 L/yr

Technical Support Specialist

0 - 5 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹2.2 L/yr - ₹4.5 L/yr

QA Specialist

3 - 6 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹3.5 L/yr - ₹5.1 L/yr

Senior Business Analyst

3 - 6 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹3.3 L/yr - ₹8.1 L/yr

MIS Analyst

2 - 10 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹2.5 L/yr - ₹4.5 L/yr

Quality Assurance Specialist

1 - 5 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹2 L/yr - ₹3.5 L/yr

Email Support Officer

0 - 5 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹2.5 L/yr - ₹3.3 L/yr

Non Voice Agent

0 - 2 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹1.8 L/yr - ₹2.9 L/yr

Senior Chat Support Executive

0 - 6 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹3.1 L/yr - ₹3.9 L/yr

Business Intelligence Analyst

3 - 6 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹2.8 L/yr - ₹4.3 L/yr

Last Updated: 17 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for IntouchCX

2.1

Rated by 29 employees for salary & benefits

Customer Service Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 29 Dec 2023
2.0
 for  Salary and Benefits

Likes

I appreciate the positive work environment at IntouchCX, where collaboration is encouraged. The team dynamic and the company's commitment to innovation are notable aspects that I enjoy in my role.

read more
  • Skill development - Good

Dislikes

While I value my experience at IntouchCX, I believe there's room for improvement in terms of salary, job security, and the recruitment process. Addressing these areas could contribute to an even more fulfilling work experience.

read more
  • Salary - Poor
    +2 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 14 Dec 2023
1.0
 for  Salary and Benefits

Likes

Worst company ever

Dislikes

Terrible company. Doesn’t pay you on time. Make you work over time and incentives are not given properly. Work life isn’t properly balanced. Leaves or week offs aren’t properly planned. Worst management. There is no growth in the company

read more
  • Salary - Bad
    +6 more

Customer Care Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 22 Jan 2025
5.0
 for  Salary and Benefits

Likes

Company is offering good salary with cab.

  • Salary - Excellent
    +3 more

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

read more
  • Job security - Bad

Customer Care Executive in Bangalore / Bengaluru (working remotely)

Full Time

 · 

Other Department

1.0
  •  posted on 27 Dec 2023
3.0
 for  Salary and Benefits

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

read more
  • Skill development - Bad
    +5 more

Customer Care Executive in Hyderabad / Secunderabad

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 29 Jun 2023
1.0
 for  Salary and Benefits

Likes

🩸 The most worst company in my 5 yrs of professional career. Even they won't be able to afford you if you're salary is more than 6 😆 Extremely sorry but No value for your work because of some MANAGER TO FLOOR MANAGER TO TLs[some special people etc] are flatter uneducated and playing dirty politics only. if you can offer something other than work go for it. Hello everyone go for this job if you are left with this job only and if they're offering you more than 9 lpa fixed and ask them joining and relocation bonous of 70 thousand as well, then you'll be happy atleast with your salary otherwise you will be seeing the Slave and savage Dynasty.

read more

Dislikes

The world's most worst canteen as well.

  • Salary - Bad
    +6 more
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Know more about IntouchCX Hyderabad / Secunderabad

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IntouchCX Salary FAQs

How much does IntouchCX pay per year?
The average IntouchCX salary ranges from approximately ₹1.8 Lakh to ₹2.1 Lakhs per year for a Executive Support Officer and ₹11 Lakhs to ₹24 Lakhs per year for a Senior Manager. Salary estimates are based on 112 IntouchCX salaries received from various employees of IntouchCX. IntouchCX employees rate the overall salary and benefits package 2.1/5 stars.
What is the highest salary in IntouchCX?
The highest-paying job at IntouchCX is a Senior Manager with a salary of ₹11 Lakhs to ₹24 Lakhs per year. The top 10% of employees earn more than ₹5.50 lakhs per year. The top 1% earn more than a whopping ₹14.52 lakhs per year.
What is the minimum salary in IntouchCX?
Minimum salary at IntouchCX depends on the role you are applying for. For Customer Service Executive the minimum salary is ₹1.7 Lakh to ₹4.5 Lakhs per year, and for E Support Officer the minimum salary is ₹1.5 Lakh to ₹4.5 Lakhs per year and so on.
What is the salary package for freshers in IntouchCX?
The average salary at IntouchCX for freshers varies from ₹1.6 Lakh to ₹2.2 Lakhs per year for ESO and ₹2.7 Lakhs to ₹4.3 Lakhs per year for Senior E Support Officer.
What is the notice period for Customer Service Executive at IntouchCX in Hyderabad / Secunderabad?
According to AmbitionBox, 52% of the IntouchCX Customer Service Executives in Hyderabad / Secunderabad reported a notice period of 15 days or less, 27% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 100 responses on AmbitionBox in last 2 years.

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Average annual salary for Customer Service Executive in IntouchCX , Hyderabad / Secunderabad is INRunlock blur . Salary estimates are based on 112 IntouchCX latest salaries received from various employees of IntouchCX.

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