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ICICI Bank

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4.0

based on 38k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ICICI Bank Senior Customer Service Representative salaries in India

Annual salary range
2 - 4 years exp.
₹3 Lakhs - ₹3.3 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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18% less than the average Senior Customer Service Representative Salary in Banking Companies for 2 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Representative Salary
2 - 4 years exp. (3 salaries)
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₹3 L/yr - ₹3.2 L/yr

Sales & Business Development
Senior Customer Service Representative Salary
3 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.6 L/yr

Last Updated: 16 Mar 2023

Companies similar to ICICI Bank for Senior Customer Service Representative

Company name Avg Annual Salary Open Jobs
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HDFC Bank Senior Customer Service Representative Salary

1 - 4 years exp. (5 salaries)
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₹2 L/yr - ₹4.5 L/yr

arrow icon 12% less
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IDFC FIRST Bank Senior Customer Service Representative Salary

1 - 8 years exp. (4 salaries)
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₹3.9 L/yr - ₹4.9 L/yr

arrow icon 40% more
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DBS Bank Senior Customer Service Representative Salary

1 - 4 years exp. (7 salaries)
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₹3.3 L/yr - ₹3.6 L/yr

arrow icon 7% more
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Ujjivan Small Finance Bank Senior Customer Service Representative Salary

5 years exp. (3 salaries)
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₹2.5 L/yr - ₹4.8 L/yr

arrow icon 16% more
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Concentrix Corporation Senior Customer Service Representative Salary

0 - 6 years exp. (994 salaries)
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₹1.4 L/yr - ₹5.5 L/yr

arrow icon 15% more
Senior Customer Service Representative salary at ICICI Bank ranges between ₹3 Lakhs to ₹3.3 Lakhs per year for employees with experience between 2 years to 4 years. Salary estimates are based on 4 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Senior Customer Service Representative

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2 years exp.
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4 years exp.
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Experience wise ICICI Bank Senior Customer Service Representative salaries

Last Updated: 16 Mar 2023

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹3 L/yr - ₹3.2 L/yr
3 years (AmbitionBox Estimate)

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₹1.3 L/yr - ₹3.3 L/yr
4 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹5.8 L/yr

Similar Designation salaries in ICICI Bank

Customer Service Representative Salary
(16 salaries)
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₹1.75 L/yr - ₹3.8 L/yr
Senior Customer Service Executive Salary
(14 salaries)
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₹2 L/yr - ₹3.75 L/yr
Customer Service Executive Salary
(332 salaries)
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₹1.05 L/yr - ₹5 L/yr
Customer Service Associate Salary
(213 salaries)
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₹1.5 L/yr - ₹4.6 L/yr
Customer Care Executive Salary
(108 salaries)
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₹1.5 L/yr - ₹5 L/yr
Customer Support Executive Salary
(77 salaries)
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₹1.5 L/yr - ₹3.7 L/yr
Customer Support Associate Salary
(29 salaries)
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₹2.4 L/yr - ₹4.5 L/yr
Senior Process Associate Salary
(15 salaries)
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₹2.5 L/yr - ₹9 L/yr
Senior Associate Salary
(525 salaries)
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₹1.2 L/yr - ₹4 L/yr
Back Office Executive Salary
(221 salaries)
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₹1 L/yr - ₹4.25 L/yr

Salary related reviews for ICICI Bank

Sales Executive in Ahmedabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Nov 2024
4.0
 for  Salary and Benefits

Likes

...ous training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

read more
  • Salary - Good

Dislikes

Nothing

  • Skill development - Poor
    • +2 more

Deputy Manager in Bangalore / Bengaluru

Full Time

 · 

Sales & Business Development Department

4.0
  •  posted on 27 Oct 2024
3.0
 for  Salary and Benefits

Likes

Work life balance is there if you are a Virtual RM. Salary is below average as compared to posh cities where cost of living is high like Bangalore. HR policies is good. Fresher should take a chance to learn and embibe in the field. Coming to promotion it is by default your years of experience and expertise in the domain.

read more
  • Job security - Good
    • +3 more

Dislikes

CTC Complexities Internal department change is not easy

Deputy Manager in Kolkata

Full Time

 · 

Risk Management & Compliance Department

3.0
  •  posted on 28 Jun 2024
4.0
 for  Salary and Benefits

Likes

The overall salary structure. Centralized appraisals.

  • Salary - Good
    • +1 more

Dislikes

Thank God for centralized appraisals, otherwise one wouldn't get a dime! The company culture is deteriorating with every passing minute. You won't get to learn new things unless the hierarchy sees their own benefit in it. Favourism and partiality goes hand in hand and at a peak level.

read more
  • Skill development - Poor
    • +3 more

Customer Service Associate in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Jun 2024
2.0
 for  Salary and Benefits

Likes

We are getting salary every month within first week of months

Dislikes

Work culture giving extra works with the name of upgrade with same salary , growth in salary wise and promotion wise it's very slow growth and there is no any incentive when making any service plus so no value for your work

read more
  • Salary - Poor
    • +3 more

Senior Process Associate in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 16 Nov 2023
2.0
 for  Salary and Benefits

Likes

Working with icici is gud u get learn many things but if ur looking for salary part then it's very poor here offered salary and the salary u get has a huge difference after u joined icici u will regert like me over ur decision were as ur in situation that u can't leave the job and ur stucked their.

read more
  • Skill development - Excellent
    • +3 more

Dislikes

It's working load and less salary increment and less growth opportunities.

read more
  • Salary - Poor
    • +1 more
see more salary related reviews

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What people are saying about ICICI Bank

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an assistant manager
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Need guidance for career growth in Banking and finance domain.
Hey all, I'm working in a bank as a relationship manager with a package of 3.0 Lac of salary, and I now have 1 year of experience in retail banking. Before that, I had 1 year of experience as a customer support associate. Highest education qualification - Graduate in commerce Expecting your guidance on which skills and certifications I need to acquire for a high-paying job in the banking domain.
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ICICI Bank Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at ICICI Bank?
Senior Customer Service Representative salary at ICICI Bank in India ranges between ₹3.0 Lakhs to ₹3.3 Lakhs for experience between 2 years to 4 years. According to our estimates it is 18% less than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 4 latest salaries received from various employees of ICICI Bank India.
How does the salary of a Senior Customer Service Representative at ICICI Bank India compare with the average salary range for this job?
The average salary of a Senior Customer Service Representative at ICICI Bank is 18% less than the average salary of a Senior Customer Service Representative in India. To know exact salary insights, login to view.
Which similar companies are paying more than ICICI Bank to a Senior Customer Service Representative in India?
  • IDFC FIRST Bank Senior Customer Service Representative Salary - ₹3.9 Lakhs to ₹4.9 Lakhs per year
  • Ujjivan Small Finance Bank Senior Customer Service Representative Salary - ₹2.5 Lakhs to ₹4.8 Lakhs per year
  • Concentrix Corporation Senior Customer Service Representative Salary - ₹1.4 Lakhs to ₹5.5 Lakhs per year
  • DBS Bank Senior Customer Service Representative Salary - ₹3.3 Lakhs to ₹3.6 Lakhs per year
What is the salary of a Senior Customer Service Representative in companies similar to ICICI Bank in India?
  • HDFC Bank Senior Customer Service Representative Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Representative at ICICI Bank in India?
The estimated take-home salary of a Senior Customer Service Representative at ICICI Bank ranges between ₹22,725 per month to ₹24,198 per month in India. The take-home salary calculation is based on the average ICICI Bank Senior Customer Service Representative salary in India which ranges between ₹3.0 Lakhs to ₹3.3 Lakhs per year for employees with experience between 2 years to 4 years. Check how did we calculate take home salary?

Tell us how to improve this page.

ICICI Bank Senior Customer Service Representative salary in India ranges between ₹3 Lakhs to ₹3.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 ICICI Bank latest salaries received from various employees of ICICI Bank.