ICICI Bank Customer Service Professional Salaries by 5 Employees (Updated 2024)

2 - 4 years exp.

₹2.4 Lakhs - ₹3.4 Lakhs

Low Confidence

Salary of majority employees

12% less than the average Customer Service Professional Salary in Banking Companies for 2 - 4 years of experience

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Salaries in different departments

Project & Program Management Customer Service Professional Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.6 L/yr
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Customer Success, Service & Operations Customer Service Professional Salary 2 years exp. (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.6 L/yr

Last Updated: 24 Sep 2023

Companies similar to ICICI Bank for Customer Service Professional

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Professional Salary 2 - 7 years exp. (5 salaries)	₹2.1 L/yr - ₹8 L/yr 49% more
State Bank of India Customer Service Professional Salary 2 - 7 years exp. (6 salaries)	₹2.4 L/yr - ₹4 L/yr 11% more
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IDFC FIRST Bank Customer Service Professional Salary 0 - 4 years exp. (3 salaries)	₹2 L/yr - ₹3.2 L/yr 8% less
RBL Bank Customer Service Professional Salary 3 - 6 years exp. (3 salaries)	₹3 L/yr - ₹25 L/yr 306% more
Standard Chartered Customer Service Professional Salary 2 - 8 years exp. (4 salaries)	₹3.8 L/yr - ₹4.5 L/yr 46% more
Union Bank of India Customer Service Professional Salary 0 - 16 years exp. (3 salaries)	₹0.6 L/yr - ₹4.8 L/yr 18% more
Punjab National Bank Customer Service Professional Salary 0 - 5 years exp. (3 salaries)	₹0.6 L/yr - ₹3.5 L/yr 41% less

Customer Service Professional salary at ICICI Bank ranges between ₹2.4 Lakhs to ₹3.4 Lakhs per year for employees with experience between 2 years to 4 years. Salary estimates are based on 5 latest salaries received from various employees of ICICI Bank.

Experience wise ICICI Bank Customer Service Professional salaries

Last Updated: 24 Sep 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹4.3 L/yr
3 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹3.3 L/yr
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4 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹3.4 L/yr

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Senior Process Associate Salary

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Salary related reviews for ICICI Bank

5.0

Rated by 1 employees for salary & benefits

Deputy Manager in Bangalore / Bengaluru

Full Time

Sales & Business Development Department

4.0

• posted on 27 Oct 2024

3.0

for Salary and Benefits

Likes

Work life balance is there if you are a Virtual RM. Salary is below average as compared to posh cities where cost of living is high like Bangalore. HR policies is good. Fresher should take a chance to learn and embibe in the field. Coming to promotion it is by default your years of experience and expertise in the domain.

Dislikes

CTC Complexities Internal department change is not easy

Deputy Manager in Kolkata

Full Time

Risk Management & Compliance Department

3.0

• posted on 28 Jun 2024

4.0

for Salary and Benefits

Likes

The overall salary structure. Centralized appraisals.

Dislikes

Thank God for centralized appraisals, otherwise one wouldn't get a dime! The company culture is deteriorating with every passing minute. You won't get to learn new things unless the hierarchy sees their own benefit in it. Favourism and partiality goes hand in hand and at a peak level.

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jun 2024

2.0

for Salary and Benefits

Likes

We are getting salary every month within first week of months

Dislikes

Work culture giving extra works with the name of upgrade with same salary , growth in salary wise and promotion wise it's very slow growth and there is no any incentive when making any service plus so no value for your work

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 16 Nov 2023

2.0

for Salary and Benefits

Likes

Working with icici is gud u get learn many things but if ur looking for salary part then it's very poor here offered salary and the salary u get has a huge difference after u joined icici u will regert like me over ur decision were as ur in situation that u can't leave the job and ur stucked their.

Dislikes

It's working load and less salary increment and less growth opportunities.

Deputy Manager in Hyderabad / Secunderabad

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 06 Jun 2024

2.0

for Salary and Benefits

Likes

I like most the company culture and training programme of the bank.

Dislikes

Salary is not meeting the inflation and that to be in a big city like hyderabad. There is no connection between the post of deputy manager and the role in bank.

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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ICICI Bank Customer Service Professional Salary FAQs

What is the salary of Customer Service Professional at ICICI Bank?

Customer Service Professional salary at ICICI Bank in India ranges between ₹2.4 Lakhs to ₹3.4 Lakhs for experience between 2 years to 4 years. According to our estimates it is 12% less than the average Customer Service Professional Salary in India. Salary estimates are based on 5 latest salaries received from various employees of ICICI Bank India.

How does the salary of a Customer Service Professional at ICICI Bank India compare with the average salary range for this job?

The average salary of a Customer Service Professional at ICICI Bank is 12% less than the average salary of a Customer Service Professional in India. To know exact salary insights, login to view.

Which similar companies are paying more than ICICI Bank to a Customer Service Professional in India?

RBL Bank Customer Service Professional Salary - ₹3.0 Lakhs to ₹25.0 Lakhs per year
HDFC Bank Customer Service Professional Salary - ₹2.1 Lakhs to ₹8.0 Lakhs per year
Standard Chartered Customer Service Professional Salary - ₹3.8 Lakhs to ₹4.5 Lakhs per year
Union Bank of India Customer Service Professional Salary - ₹0.6 Lakhs to ₹4.8 Lakhs per year
State Bank of India Customer Service Professional Salary - ₹2.4 Lakhs to ₹4.0 Lakhs per year

What is the salary of a Customer Service Professional in companies similar to ICICI Bank in India?

IDFC FIRST Bank Customer Service Professional Salary - ₹2.0 Lakhs to ₹3.2 Lakhs per year
Punjab National Bank Customer Service Professional Salary - ₹0.6 Lakhs to ₹3.5 Lakhs per year

What is the estimated take home salary of a Customer Service Professional at ICICI Bank in India?

The estimated take-home salary of a Customer Service Professional at ICICI Bank ranges between ₹20,470 per month to ₹22,126 per month in India. The take-home salary calculation is based on the average ICICI Bank Customer Service Professional salary in India which ranges between ₹2.4 Lakhs to ₹3.4 Lakhs per year for employees with experience between 2 years to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Professional at ICICI Bank?

According to AmbitionBox, 67% of the ICICI Bank Customer Service Professionals reported a notice period of 15 days or less, 33% reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.

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ICICI Bank Customer Service Professional Salaries

ICICI Bank Customer Service Professional salary in India ranges between ₹2.4 Lakhs to ₹3.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 ICICI Bank latest salaries received from various employees of ICICI Bank.