ICICI Bank Customer Care Associate Salaries by 5 Employees (Updated 2025)

1 - 4 years exp.

₹2.1 Lakhs - ₹5.4 Lakhs

Low Confidence

Salary of majority employees

71% more than the average Customer Care Associate Salary in Banking Companies for 1 - 4 years of experience

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Salaries in different departments

Production, Manufacturing & Engineering Customer Care Associate Salary 2 - 4 years exp. (3 salaries)	₹2.1 L/yr - ₹4.4 L/yr
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Customer Success, Service & Operations Customer Care Associate Salary 1 - 3 years exp. (AmbitionBox Estimate)	₹4 L/yr - ₹5.4 L/yr

Last Updated: 8 Mar 2025

Companies similar to ICICI Bank for Customer Care Associate

Company name	Avg Annual Salary	Open Jobs
IDFC FIRST Bank Customer Care Associate Salary 0 - 4 years exp. (6 salaries)	₹3 L/yr - ₹3.5 L/yr 21% less
HDFC Bank Customer Care Associate Salary 0 - 7 years exp. (4 salaries)	₹2.7 L/yr - ₹3.5 L/yr 28% less
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Axis Bank Customer Care Associate Salary 0 - 2 years exp. (4 salaries)	₹1.9 L/yr - ₹2.4 L/yr 52% less
Barclays Customer Care Associate Salary 3 - 8 years exp. (3 salaries)	₹3.9 L/yr - ₹5.5 L/yr 12% more
Shoppers Stop Customer Care Associate Salary 0 - 7 years exp. (284 salaries)	₹1 L/yr - ₹5 L/yr 46% less

Customer Care Associate salary at ICICI Bank ranges between ₹2.1 Lakhs to ₹5.4 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 5 latest salaries received from various employees of ICICI Bank.

Experience wise ICICI Bank Customer Care Associate salaries

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹5.4 L/yr - ₹5.4 L/yr
2 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹8.3 L/yr
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3 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4.4 L/yr
4 years (AmbitionBox Estimate)	₹2 L/yr - ₹5.2 L/yr

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Salary related reviews for ICICI Bank

Sales Executive in Ahmedabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 27 Nov 2024

4.0

for Salary and Benefits

Likes

...ous training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

Salary - Good

Dislikes

Nothing

Skill development - Poor

+2 more

Deputy Manager in Bangalore / Bengaluru

Full Time

Sales & Business Development Department

4.0

• posted on 27 Oct 2024

3.0

for Salary and Benefits

Likes

Work life balance is there if you are a Virtual RM. Salary is below average as compared to posh cities where cost of living is high like Bangalore. HR policies is good. Fresher should take a chance to learn and embibe in the field. Coming to promotion it is by default your years of experience and expertise in the domain.

Job security - Good

+3 more

Dislikes

CTC Complexities Internal department change is not easy

Deputy Manager in Kolkata

Full Time

Risk Management & Compliance Department

3.0

• posted on 28 Jun 2024

4.0

for Salary and Benefits

Likes

The overall salary structure. Centralized appraisals.

Salary - Good

+1 more

Dislikes

Thank God for centralized appraisals, otherwise one wouldn't get a dime! The company culture is deteriorating with every passing minute. You won't get to learn new things unless the hierarchy sees their own benefit in it. Favourism and partiality goes hand in hand and at a peak level.

Skill development - Poor

+3 more

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jun 2024

2.0

for Salary and Benefits

Likes

We are getting salary every month within first week of months

Dislikes

Work culture giving extra works with the name of upgrade with same salary , growth in salary wise and promotion wise it's very slow growth and there is no any incentive when making any service plus so no value for your work

Salary - Poor

+3 more

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 16 Nov 2023

2.0

for Salary and Benefits

Likes

Working with icici is gud u get learn many things but if ur looking for salary part then it's very poor here offered salary and the salary u get has a huge difference after u joined icici u will regert like me over ur decision were as ur in situation that u can't leave the job and ur stucked their.

Skill development - Excellent

+3 more

Dislikes

It's working load and less salary increment and less growth opportunities.

Salary - Poor

+1 more

see more salary related reviews

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What people are saying about ICICI Bank

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Need assistance for a job switch

So I just finished a year at ICICI and am now in SO grade in the eRM channel. My highest educational qualification is a B.Com. And now I intend to prepare for FRM. But I’m not sure whether I should stay at ICICI for another year, then switch companies after earning a promotion, and in the meantime, continue pursuing FRM, or if I should switch right away. My current package in Bhubaneswar is 3.1 LPA…

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ICICI Bank Customer Care Associate Salary FAQs

What is the salary of Customer Care Associate at ICICI Bank ?

The average salary of a Customer Care Associate at ICICI Bank in India typically ranges from ₹2.1 Lakhs to ₹5.4 Lakhs per year, depending on experience (from 1 year to 4 years).

The top 10% of Customer Care Associate at ICICI Bank earn more than ₹5.4 Lakhs per year, and the top 1% earn over ₹5.4 Lakhs per year. Customer Care Associate Salaries at ICICI Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 ICICI Bank employees in India.

What is the estimated take home salary of a Customer Care Associate at ICICI Bank in India?

The estimated take-home salary of a Customer Care Associate at ICICI Bank in India typically ranges from ₹30,767 to ₹32,070 per month. This is based on the average salary range of ₹2.1 Lakhs to ₹5.4 Lakhs per year for employees with experience ranging from 1 year to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of ICICI Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than ICICI Bank for Customer Care Associate in India?

Barclays

₹3.9 Lakhs to ₹5.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ICICI Bank, depending on the role and experience level.

What is the salary of a Customer Care Associate in companies similar to ICICI Bank in India?

The salary of a Customer Care Associate at companies similar to ICICI Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IDFC FIRST Bank	₹3.0 Lakhs to ₹3.5 Lakhs per year
HDFC Bank	₹2.7 Lakhs to ₹3.5 Lakhs per year
Shoppers Stop	₹1.0 Lakhs to ₹5.0 Lakhs per year
Axis Bank	₹1.9 Lakhs to ₹2.4 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Associate at ICICI Bank in India?

The salary growth for a Customer Care Associate at ICICI Bank depends on factors such as experience, performance, and promotions. On average, a Customer Care Associate can expect the following growth trajectory at ICICI Bank:

Experience	Average Salary Range
1 year	₹5.4 Lakhs to ₹5.4 Lakhs per year
2 years	₹3.7 Lakhs to ₹8.3 Lakhs per year
3 years	₹1.5 Lakhs to ₹4.4 Lakhs per year
4 years	₹2.0 Lakhs to ₹5.2 Lakhs per year

and so on.

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ICICI Bank Customer Care Associate Salaries

ICICI Bank Customer Care Associate salary in India ranges between ₹2.1 Lakhs to ₹5.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 ICICI Bank latest salaries received from various employees of ICICI Bank.