Genpact Customer experience Analyst Salaries by Employees (Updated 2024)

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₹5.9 Lakhs - ₹7.6 Lakhs

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Last Updated: 5 Dec 2024

Companies similar to Genpact for Customer experience Analyst

Company name	Avg Annual Salary	Open Jobs
TCS Customer experience Analyst Salary 9 - 10 years exp. (4 salaries)	₹5.5 L/yr - ₹6 L/yr 14% less
Wipro Customer experience Analyst Salary 8 - 9 years exp. (4 salaries)	₹3.8 L/yr - ₹4.4 L/yr 41% less
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HCLTech Customer experience Analyst Salary 5 - 7 years exp. (3 salaries)	₹5.1 L/yr - ₹5.6 L/yr 23% less
Tech Mahindra Customer experience Analyst Salary 17 - 20 years exp. (3 salaries)	₹3.4 L/yr - ₹4.4 L/yr 44% less
TELUS International Philippines Customer experience Analyst Salary 3 - 7 years exp. (26 salaries)	₹4.2 L/yr - ₹7.5 L/yr 8% less	1 job opening

Customer experience Analyst salary at Genpact ranges between ₹5.9 Lakhs to ₹7.6 Lakhs per year for employees with 7 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Genpact.

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Salary related reviews for Genpact

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Senior Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Nov 2024

3.0

for Salary and Benefits

Likes

The leadership is there with you, sitting next to you. The actual visibility in layman language. One can learn and shadow multiple task or skills can be improved. Training and learning are one of the best features one can apply for and it’s easy to apply unlike other organisation.

Dislikes

I do not have dislikes however the one part that I really think that can improve is Salary structure. This should at least match the brand value that Genpact has in the market.

Senior Process Associate in Noida

Full Time

Finance & Accounting Department

4.0

• posted on 18 Nov 2024

3.0

for Salary and Benefits

Likes

Hybrid models Job security

Dislikes

Some Manager behaviour is not good. I am working here to less salary even in my team same folks also work double of my package with same experience. We work here every day 10 to 12 hours continued without overtime payouts. I don't want to wright here everything.

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Oct 2024

3.0

for Salary and Benefits

Likes

Only likeable at the Genpact is they hire you at the higher package then the market

Dislikes

The treat you like robots and ask for production 10-12 hours daily if you are working from home and if you are going ro office the ask to stretch your shift. even asking for login on weekend shamelessly

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an associate

Should I accept the offer or any other advice ?

I was working as an Associate in a medical billing company with a CTC of 3.75 LPA. I’ve received an offer from Genpact in the same field (medical billing/insurance claims) with a salary of 4.5 LPA, but the shift is from 5:30 p.m. to 2:30 a.m., which is not ideal for me but I can still manage. I’m 25 and have 2 years of work experience and have been without a job for 3 months for the CAT exam (unfortunately, no hopes there). I’m really confused about what direction to take with my career. Should I accept the Genpact offer, or is it better to keep looking for other opportunities? Any advice or guidance would be greatly appreciated!

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Genpact Customer experience Analyst Salary FAQs

What is the notice period for Customer experience Analyst at Genpact?

According to AmbitionBox, 100% of the Genpact Customer experience Analysts reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Genpact Customer experience Analyst Salaries

Genpact Customer experience Analyst salary in India ranges between ₹5.9 Lakhs to ₹7.6 Lakhs. This is an estimate based on latest salaries received from employees of Genpact.