Fusion CX Team Lead Operations salaries in Gurgaon / Gurugram

Likes

I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result,my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

...not provide sick leave and they will say u have to work. Very bad management.... And salary also not in time

Dislikes

Totally worst. Not any pf is there.

Likes

Company sent an email stating to stay on leave without pay in this lockdown.i did not get salary of April May.

Dislikes

No salary increment after working here for 2 yrs 6 months .international process very less salary like domestic call center.

Likes

Believe me there is not a single thing to like . I mean just a horrible startup company

Dislikes

...room. Extremely unhygienic. Hrs are not helpful at all and Management is poor . Go for other company even if the salary is low for sake of your mental health

Likes

nothing is good except salary that too isnt as per industry standard

Dislikes

Apart from stinking washrom like public toilets broken chairs and dirty workspace which has not been renovated for years you have to work with toxic and most uncultured uneducated reporting manager 'Syed Shirin Shah' who will make your life hell with her cruel and nasty words which you would not even want to use on your enemies. she will treat you as your servant and not as an employee. you will not be given the basic respect you deserve as a human being. you will be humiated infront of your entire team members/ clients that too in daily basis even when you are not at fault.