Freshworks Lead Customer Support Executive Salaries by Employees (Updated 2024)

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₹14.4 Lakhs - ₹18.4 Lakhs

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Last Updated: 21 Oct 2023

Companies similar to Freshworks for Lead Customer Support Executive

Company name	Avg Annual Salary	Open Jobs
Groupon Lead Customer Support Executive Salary 7 - 10 years exp. (10 salaries)	₹4.1 L/yr - ₹7.5 L/yr 67% less
Botree Software International Lead Customer Support Executive Salary 4 - 15 years exp. (5 salaries)	₹0.5 L/yr - ₹4 L/yr 90% less
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Sutherland Global Services Lead Customer Support Executive Salary 1 - 7 years exp. (4 salaries)	₹3.2 L/yr - ₹5.6 L/yr 76% less

Lead Customer Support Executive salary at Freshworks ranges between ₹14.4 Lakhs to ₹18.4 Lakhs per year for employees with 8 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Freshworks.

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Salary related reviews for Freshworks

Business Development Manager in Chennai

Full Time

Sales & Business Development Department

2.0

• posted on 01 Aug 2023

3.0

for Salary and Benefits

Likes

1. On time salary 2. Perks and benefits 3. Good ITSM Product

Dislikes

1. Too much politics 2. No Appraisals 3. Tamil dominated 4. North and South Indian divide 5. Senior Managers are inefficient and keep changing policies and processess

Lead Business Analyst in Chennai

Full Time

Sales & Business Development Department

3.0

• posted on 08 Dec 2024

4.0

for Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Manager in Bangalore / Bengaluru

Full Time

Consulting Department

1.0

• posted on 08 Nov 2024

2.0

for Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

Senior Software Development Test Engineer in Chennai

Full Time

Engineering - Software & QA Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

Good product company to start with of you are from service background Good food Good compensation

Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

Lead Software Engineer in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

3.0

• posted on 01 Jul 2024

3.0

for Salary and Benefits

Likes

Work-Life Balance, Salary on time.

Dislikes

Conserved Teams and Team Members. Lake of KTs or Unstructured knowledge transfer. Lack of confidence in new people. They are focused on a few Key and old people. Context switching is very high.

see more salary related reviews

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Freshworks Lead Customer Support Executive Salary FAQs

What is the notice period for Lead Customer Support Executive at Freshworks?

According to AmbitionBox, 100% of the Freshworks Lead Customer Support Executives reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Freshworks Lead Customer Support Executive Salaries

Freshworks Lead Customer Support Executive salary in India ranges between ₹14.4 Lakhs to ₹18.4 Lakhs. This is an estimate based on latest salaries received from employees of Freshworks.