Freshworks Key Account Manager salaries in India

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

Likes

Team mates and comrades are really helpful and nice.

Dislikes

1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.

Likes

1. On time salary 2. Perks and benefits 3. Good ITSM Product

Dislikes

1. Too much politics 2. No Appraisals 3. Tamil dominated 4. North and South Indian divide 5. Senior Managers are inefficient and keep changing policies and processess

Likes

1. The peers are helpful and supportive. 2. Unlimited food and snacks.

Dislikes

...and the usual technology terms at times (the ones they are expected to know). 4. Variable pay is like Hogwarts. It doesn't exist but will fascinate you. 5. Before accepting the offer, they don't even tell you if you are going to be a part of the hunting pod or the farming one. 6. Instead of solving the issues and focusing on how the process can be improved, you'll be under constant threat of being fired. P.S- This is only a review of the Sales function. I am not commenting on the other functions like HR, Engg, Finance, etc.

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.