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Freshworks

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3.5

based on 681 Reviews

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Designation
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Bangalore / Bengaluru
Customer Success, Service & Operations

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Freshworks Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

based on 53 latest salaries
Designation Avg Annual Salary Open Jobs

Technical Account Manager

4 - 8 years exp. · Bangalore / Bengaluru (9 salaries)
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₹11 L/yr - ₹19 L/yr

Customer Success Specialist

6 - 9 years exp. · Bangalore / Bengaluru (7 salaries)
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₹12.1 L/yr - ₹19 L/yr

Lead Customer Success Manager

9 - 10 years exp. · Bangalore / Bengaluru (5 salaries)
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₹21.7 L/yr - ₹33 L/yr

Product Specialist

2 - 3 years exp. · Bangalore / Bengaluru (4 salaries)
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₹8.4 L/yr - ₹10 L/yr

Starting your career? Discover Freshworks fresher salaries in India

Customer Success Manager

3 - 7 years exp. · Bangalore / Bengaluru (4 salaries)
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₹9.1 L/yr - ₹15.8 L/yr

Onboarding Specialist

4 - 5 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹8.9 L/yr - ₹10.6 L/yr

Solution Consultant

4 - 5 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹13 L/yr - ₹17.3 L/yr

Product Consultant

4 - 5 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹8.7 L/yr - ₹11.1 L/yr

Accounts Manager

4 - 5 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹10.3 L/yr - ₹15.5 L/yr

Product Specialist 2

5 - 6 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Technical Accounting Manager

4 - 5 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹12.6 L/yr - ₹16.1 L/yr

Skin Therapist

1 year exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Senior Analyst

7 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹10.4 L/yr - ₹12.4 L/yr

Program Manager

4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹8 L/yr - ₹25 L/yr

Assistant Lecturer

4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹0.9 L/yr - ₹1.2 L/yr

Call Center Executive

3 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Lead Implementation Consultant

9 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹36 L/yr - ₹46 L/yr

Product Solution Specialist

4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹11.7 L/yr - ₹15 L/yr

Senior Sales Development Representative

4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹13.7 L/yr - ₹14.6 L/yr

Senior Executive

6 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹10.3 L/yr - ₹11.5 L/yr

Last Updated: 3 Feb, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
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musicalpurple
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A&V ASSOCIATES
Salary Negotiation in an interview
Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.
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Salary related reviews for Freshworks

3.7

Rated by 10 employees for salary & benefits

Customer Success Associate in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Oct 2023
3.0
 for  Salary and Benefits

Likes

There is work life balance, on time salary, office canteen, office cab

  • Work-life balance - Good

Dislikes

Entire office runs from chennai, people working in Bangalore or Hyderabad have to literally dance to create visibility otherwise they think you are not working enough, too much politics in chennai office, mgt and direct Mgr’s practice favouritism. You have to be a puppet to be liked by the bosses. Strict 5 days in office job. Slow growth

read more
  • Company culture - Poor

Customer Success Specialist in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 May 2024
2.0
 for  Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

read more
  • Job security - Excellent

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

read more
  • Salary - Poor
    • +3 more

Customer Success Specialist in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Sep 2023
4.0
 for  Salary and Benefits

Likes

Team mates and comrades are really helpful and nice.

  • Salary - Good
    • +1 more

Dislikes

1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.

read more
  • Skill development - Bad
    • +2 more

Lead Business Analyst in Chennai

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 08 Dec 2024
4.0
 for  Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

read more
  • Salary - Good
    • +2 more

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

read more
  • Job security - Bad

Manager in Bangalore / Bengaluru

Full Time

 · 

Consulting Department

1.0
  •  posted on 08 Nov 2024
2.0
 for  Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

read more
  • Salary - Poor
    • +6 more
see more salary related reviews

Freshworks interview questions by designations

Senior Software Engineer (12)Lead Software Engineer (8)Onboarding Specialist (7)Software Engineer (6)
View all 140 interview experiences

Know more about Freshworks Bangalore / Bengaluru

More about working at Freshworks

Freshworks Salary FAQs

How much does Freshworks pay per year?
The average Freshworks salary ranges from approximately ₹1 Lakh to ₹2.3 Lakhs per year for a Back Office Staff and ₹95 Lakhs to ₹1.3 Crore per year for a Senior Engineering Manager 2. Salary estimates are based on 53 Freshworks salaries received from various employees of Freshworks. Freshworks employees rate the overall salary and benefits package 3.7/5 stars.
What is the highest salary in Freshworks?
The highest-paying job at Freshworks is a Senior Engineering Manager 2 with a salary of ₹95 Lakhs to ₹1.3 Crore per year. The top 10% of employees earn more than ₹37.85 lakhs per year. The top 1% earn more than a whopping ₹90 lakhs per year.
What is the minimum salary in Freshworks?
Minimum salary at Freshworks depends on the role you are applying for. For fresher the minimum salary is ₹1 Lakh to ₹6 Lakhs per year, and for Product Specialist the minimum salary is ₹5 Lakhs to ₹11 Lakhs per year and so on.
What is the salary package for freshers in Freshworks?
The average salary at Freshworks for freshers varies from ₹0.3 Lakh to ₹4 Lakhs per year for Computer Operator and ₹3.6 Lakhs to ₹12 Lakhs per year for Software Engineer.
What is the notice period at Freshworks in Customer Success, Service & Operations Department in Bangalore / Bengaluru?
According to AmbitionBox, 54% of the Freshworks employees in Customer Success, Service & Operations Department in Bangalore / Bengaluru reported a notice period of 2 Months, 32% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 70 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Freshworks , Bangalore / Bengaluru is INRunlock blur . Salary estimates are based on 53 Freshworks latest salaries received from various employees of Freshworks.

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