Freshworks Bangalore / Bengaluru Customer Success Manager Salaries by 10 Employees (Updated 2025)

3 - 8 years exp.

₹9.1 Lakhs - ₹21 Lakhs

Salary of majority employees

At par with the average Customer Success Manager Salary in Software Product Companies for 3 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Success Manager Salary 3 - 7 years exp. (4 salaries)	₹9.1 L/yr - ₹15.8 L/yr
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Sales & Business Development Customer Success Manager Salary 6 - 8 years exp. (AmbitionBox Estimate)	₹11.8 L/yr - ₹21 L/yr

Last Updated: 26 Jan 2025

Companies similar to Freshworks for Customer Success Manager in Bangalore / Bengaluru

Freshworks Customer Success Manager Salary

3 - 8 years exp. (10 salaries)

₹9.1 L/yr - ₹21 L/yr

Company name	Avg Annual Salary	Open Jobs
Salesforce Customer Success Manager Salary 5 - 8 years exp. (5 salaries)	₹17.8 L/yr - ₹50.3 L/yr 129% more	5 job openings
Microsoft Corporation Customer Success Manager Salary 3 - 9 years exp. (6 salaries)	₹14.1 L/yr - ₹21 L/yr 22% more
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Oracle Customer Success Manager Salary 3 - 13 years exp. (66 salaries)	₹10.1 L/yr - ₹32.2 L/yr 37% more
Adobe Customer Success Manager Salary 3 - 12 years exp. (21 salaries)	₹11 L/yr - ₹29.8 L/yr 31% more
SAP Customer Success Manager Salary 9 - 20 years exp. (12 salaries)	₹14 L/yr - ₹40 L/yr 113% more
IBM Customer Success Manager Salary 3 - 14 years exp. (9 salaries)	₹19.5 L/yr - ₹52.5 L/yr 163% more	8 job openings
Amazon Customer Success Manager Salary 4 - 6 years exp. (3 salaries)	₹6 L/yr - ₹10.5 L/yr 34% less
Cisco Customer Success Manager Salary 5 - 14 years exp. (16 salaries)	₹16.1 L/yr - ₹29 L/yr 53% more
Infosys Customer Success Manager Salary 5 - 15 years exp. (8 salaries)	₹5.5 L/yr - ₹7.7 L/yr 53% less
HCLTech Customer Success Manager Salary 5 - 7 years exp. (8 salaries)	₹5.5 L/yr - ₹12 L/yr 26% less
Tech Mahindra Customer Success Manager Salary 0 - 7 years exp. (5 salaries)	₹6.7 L/yr - ₹11 L/yr 24% less
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Wipro Customer Success Manager Salary 7 - 20 years exp. (5 salaries)	₹12.5 L/yr - ₹24 L/yr 8% more
Blue Yonder Customer Success Manager Salary 8 - 15 years exp. (5 salaries)	₹22.4 L/yr - ₹27.5 L/yr 72% more
Zycus Infotech Customer Success Manager Salary 4 - 6 years exp. (3 salaries)	₹22 L/yr - ₹26 L/yr 63% more

Customer Success Manager salary at Freshworks ranges between ₹9.1 Lakhs to ₹21 Lakhs per year for employees with experience between 3 years to 8 years. Salary estimates are based on 10 latest salaries received from various employees of Freshworks.

Experience wise Freshworks Customer Success Manager salaries in Bangalore / Bengaluru

Last Updated: 26 Jan 2025

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹10 L/yr - ₹14.5 L/yr
4 years (AmbitionBox Estimate)	₹10.5 L/yr - ₹14.5 L/yr
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5 years (AmbitionBox Estimate)	₹12.2 L/yr - ₹15.6 L/yr
6 years (4 salaries)	₹9.1 L/yr - ₹21 L/yr
7 years (AmbitionBox Estimate)	₹13.5 L/yr - ₹26.9 L/yr
8 years (AmbitionBox Estimate)	₹6.3 L/yr - ₹16 L/yr

View all

Similar Designation salaries in Freshworks

Customer Success Specialist Salary

(14 salaries)

₹12 L/yr - ₹19 L/yr

Senior Customer Success Manager Salary

(5 salaries)

₹20.5 L/yr - ₹26 L/yr

Top skills at Freshworks for Customer Success Manager

CRM Customer Satisfaction Management Interpersonal Skills Account Management Analytical Operations Monitoring Continuous Improvement Forecasting Customer Engagement Sales Management Marketing Support Customer Experience Transition

Salary related reviews for Freshworks

2.5

Rated by 2 employees for salary & benefits

Customer Success Specialist in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 May 2024

2.0

for Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

Job security - Excellent

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

Salary - Poor

+3 more

Customer Success Specialist in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 27 Sep 2023

4.0

for Salary and Benefits

Likes

Team mates and comrades are really helpful and nice.

Salary - Good

+1 more

Dislikes

1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.

Skill development - Bad

+2 more

Business Development Manager in Chennai

Full Time

Sales & Business Development Department

2.0

• posted on 01 Aug 2023

3.0

for Salary and Benefits

Likes

1. On time salary 2. Perks and benefits 3. Good ITSM Product

Work-life balance - Good

Dislikes

1. Too much politics 2. No Appraisals 3. Tamil dominated 4. North and South Indian divide 5. Senior Managers are inefficient and keep changing policies and processess

Skill development - Poor

+4 more

Lead Business Analyst in Chennai

Full Time

Sales & Business Development Department

3.0

• posted on 08 Dec 2024

4.0

for Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Salary - Good

+2 more

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Job security - Bad

Manager in Bangalore / Bengaluru

Full Time

Consulting Department

1.0

• posted on 08 Nov 2024

2.0

for Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

Salary - Poor

+6 more

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Salary Discussions, Hike & Promotions

YOE: 6.5, Domain: Management Consulting CCTC: 30 LPA (24LPA + 6LPA) Current Company: Infosys Consulting Have Two Offers in hand?, Which One should I pick? One from Infosys Consulting for Onsite (UK - London) Fixed: 52000 Pounds + 13000 Pounds Variable Another from American Express (band 35), Gurgaon CTC:42.8 LPA Fixed:36.4 LPA + Rest Variable

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Freshworks Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at Freshworks Bangalore / Bengaluru?

Customer Success Manager salary at Freshworks in Bangalore / Bengaluru ranges between ₹9.1 Lakhs to ₹21.0 Lakhs for experience between 3 years to 8 years. According to our estimates it is 1% more than the average Customer Success Manager Salary in India. Salary estimates are based on 10 latest salaries received from various employees of Freshworks Bangalore / Bengaluru.

How does the salary of a Customer Success Manager at Freshworks Bangalore / Bengaluru compare with the average salary range for this job?

The average salary of a Customer Success Manager at Freshworks is 1% more than the average salary of a Customer Success Manager in Bangalore / Bengaluru. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Success Manager at Freshworks?

CRM, Customer Satisfaction, Management, Interpersonal Skills and Account Management are some of the popular skills required to work as a Customer Success Manager at Freshworks Bangalore / Bengaluru.

Which similar companies are paying more than Freshworks to a Customer Success Manager in Bangalore / Bengaluru?

IBM Customer Success Manager Salary - ₹19.5 Lakhs to ₹52.5 Lakhs per year
Salesforce Customer Success Manager Salary - ₹17.8 Lakhs to ₹50.3 Lakhs per year
SAP Customer Success Manager Salary - ₹14.0 Lakhs to ₹40.0 Lakhs per year
Blue Yonder Customer Success Manager Salary - ₹22.4 Lakhs to ₹27.5 Lakhs per year
Zycus Infotech Customer Success Manager Salary - ₹22.0 Lakhs to ₹26.0 Lakhs per year

What is the salary of a Customer Success Manager in companies similar to Freshworks in Bangalore / Bengaluru?

Cisco Customer Success Manager Salary - ₹16.1 Lakhs to ₹29.0 Lakhs per year
Oracle Customer Success Manager Salary - ₹10.1 Lakhs to ₹32.2 Lakhs per year
Adobe Customer Success Manager Salary - ₹11.0 Lakhs to ₹29.8 Lakhs per year
Microsoft Corporation Customer Success Manager Salary - ₹14.1 Lakhs to ₹21.0 Lakhs per year
Wipro Customer Success Manager Salary - ₹12.5 Lakhs to ₹24.0 Lakhs per year

What is the estimated take home salary of a Customer Success Manager at Freshworks in Bangalore / Bengaluru?

The estimated take-home salary of a Customer Success Manager at Freshworks ranges between ₹99,281 per month to ₹1,01,979 per month in Bangalore / Bengaluru. The take-home salary calculation is based on the average Freshworks Customer Success Manager salary in India which ranges between ₹9.1 Lakhs to ₹21.0 Lakhs per year for employees with experience between 3 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Customer Success Manager at Freshworks in Bangalore / Bengaluru?

According to AmbitionBox, 71% of the Freshworks Customer Success Managers in Bangalore / Bengaluru reported a notice period of 2 Months, 15% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 7 responses on AmbitionBox in last 2 years.

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Freshworks Customer Success Manager Salaries in Bangalore / Bengaluru

Freshworks Customer Success Manager salary in Bangalore / Bengaluru ranges between ₹9.1 Lakhs to ₹21 Lakhs with an average annual salary of ₹. Salary estimates are based on 10 Freshworks latest salaries received from various employees of Freshworks.

Freshworks Customer Success Manager salaries in Bangalore / Bengaluru

Companies similar to Freshworks for Customer Success Manager in Bangalore / Bengaluru

Latest annual salaries shared by Freshworks Customer Success Manager in Bangalore / Bengaluru

Experience wise Freshworks Customer Success Manager salaries in Bangalore / Bengaluru

Similar Designation salaries in Freshworks

Top skills at Freshworks for Customer Success Manager

Salary related reviews for Freshworks

Customer Success Specialist in Chennai

Customer Success Specialist in Chennai

Business Development Manager in Chennai

Lead Business Analyst in Chennai

Manager in Bangalore / Bengaluru

Freshworks Customer Success Manager Salary FAQs

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