FIS Mumbai Senior Customer Service Associate Salaries by 4 Employees (Updated 2025)

2 - 6 years exp.

₹3.3 Lakhs - ₹3.8 Lakhs

Salary of majority employees

6% more than the average Senior Customer Service Associate Salary in IT Services & Consulting Companies for 2 - 6 years of experience

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Last Updated: 1 Jun 2024

Companies similar to FIS for Senior Customer Service Associate in Mumbai

FIS Senior Customer Service Associate Salary

2 - 6 years exp. (4 salaries)

₹3.3 L/yr - ₹3.8 L/yr

Company name	Avg Annual Salary	Open Jobs
TCS Senior Customer Service Associate Salary 3 - 10 years exp. (17 salaries)	₹3.2 L/yr - ₹7.2 L/yr 43% more
Tech Mahindra Senior Customer Service Associate Salary 2 - 7 years exp. (10 salaries)	₹3 L/yr - ₹5 L/yr 18% more
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Hexaware Technologies Senior Customer Service Associate Salary 2 - 4 years exp. (4 salaries)	₹2.4 L/yr - ₹3 L/yr 33% less
Teleperformance Senior Customer Service Associate Salary 0 - 8 years exp. (293 salaries)	₹1.1 L/yr - ₹5.2 L/yr 2% less	1 job opening
Firstsource Solutions Senior Customer Service Associate Salary 1 - 9 years exp. (197 salaries)	₹1.4 L/yr - ₹5.5 L/yr 15% less

Senior Customer Service Associate salary at FIS ranges between ₹3.3 Lakhs to ₹3.8 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 4 latest salaries received from various employees of FIS.

Experience wise FIS Senior Customer Service Associate salaries in Mumbai

Last Updated: 1 Jun 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹6.5 L/yr
3 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
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4 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
5 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹3.8 L/yr
6 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹6.6 L/yr

Similar Designation salaries in FIS

Senior Associate Salary

(13 salaries)

₹4 L/yr - ₹8 L/yr

Customer Service Executive Salary

(13 salaries)

₹2 L/yr - ₹4.5 L/yr

Customer Service Representative Salary

(5 salaries)

₹2.88 L/yr - ₹4 L/yr

Customer Service Associate Salary

(4 salaries)

₹3.6 L/yr - ₹4 L/yr

Customer Support Associate Salary

(3 salaries)

₹3 L/yr - ₹3.15 L/yr

Salary related reviews for FIS

Customer Service Associate in Noida (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

4.0

for Salary and Benefits

Likes

That time they give me work from home but now there's no such option so hybrid

Salary - Good

Dislikes

They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck

Job security - Poor

+2 more

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 16 Nov 2023

2.0

for Salary and Benefits

Likes

It was good till everything moved to TP

Dislikes

...e shifts they set the shift as they want to...after one week or after two week..and what you work is not enough the salary they give.

Salary - Poor

+6 more

Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 08 Jul 2023

5.0

for Salary and Benefits

Likes

The salary and benefits is the most important for an Individual and in this company you will get higher amount of salary with great incentives . It is very excellent opportunity for freshers as this company help you to learn new skills

Salary - Excellent

+3 more

Dislikes

There is no work life balance.

Job security - Bad

Senior Analyst in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 15 Sep 2023

4.0

for Salary and Benefits

Likes

...asuals Sometimes- One time Bonus(Based on team and Manager) Good leave policies National Holiday payout Team Outing for every quarter or Online food card. Skip level meeting Frequent feedback survey

Salary - Good

+2 more

Dislikes

...ways Night Shifts No festivals No deepavali bonus and sweets USA based shifts Not getting exact variable pay(which is mentioned in offer letter) amount on every quarter. Senior ppl's will not teach anything about product to juniors. All about the team which you go and that team manager but Company is good.

Skill development - Poor

+1 more

Analyst in Pune

Full Time

Finance & Accounting Department

3.0

• posted on 31 May 2022

2.0

for Salary and Benefits

Likes

Jon Security, Organisation's brand name

Job security - Good

Dislikes

No extra monetary benefits & reimbursements which large MNCs usually give. No annual bonus, low yearly appraisal compared to other org, Bad & incompetent lower level managers in some of the processes & teams causing bad work culture and gap between company's culture & culture in those teams they intentionally bottleneck yearly appraisal percentage at their end although it happens in some teams not in entire org. No perks like regular yearly reimbursements amount for gadgets used for doing job wfh just one time credit, no reimbursements towards physical & mental wellbeing like gym membership reimbursement/yoga classes and all.

Salary - Poor

+1 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

Salary Negotiation in an interview

Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.

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FIS Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at FIS Mumbai?

Senior Customer Service Associate salary at FIS in Mumbai ranges between ₹3.3 Lakhs to ₹3.8 Lakhs for experience between 2 years to 6 years. According to our estimates it is 6% more than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 4 latest salaries received from various employees of FIS Mumbai.

How does the salary of a Senior Customer Service Associate at FIS Mumbai compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at FIS is 6% more than the average salary of a Senior Customer Service Associate in Mumbai. To know exact salary insights, login to view.

Which similar companies are paying more than FIS to a Senior Customer Service Associate in Mumbai?

TCS Senior Customer Service Associate Salary - ₹3.2 Lakhs to ₹7.2 Lakhs per year
Tech Mahindra Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to FIS in Mumbai?

Teleperformance Senior Customer Service Associate Salary - ₹1.1 Lakhs to ₹5.2 Lakhs per year
Firstsource Solutions Senior Customer Service Associate Salary - ₹1.4 Lakhs to ₹5.5 Lakhs per year
Hexaware Technologies Senior Customer Service Associate Salary - ₹2.4 Lakhs to ₹3.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at FIS in Mumbai?

The estimated take-home salary of a Senior Customer Service Associate at FIS ranges between ₹26,614 per month to ₹28,029 per month in Mumbai. The take-home salary calculation is based on the average FIS Senior Customer Service Associate salary in India which ranges between ₹3.3 Lakhs to ₹3.8 Lakhs per year for employees with experience between 2 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at FIS in Mumbai?

According to AmbitionBox, 50% of the FIS Senior Customer Service Associates in Mumbai reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 4 responses on AmbitionBox in last 2 years.

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FIS Senior Customer Service Associate Salaries in Mumbai

FIS Senior Customer Service Associate salary in Mumbai ranges between ₹3.3 Lakhs to ₹3.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 FIS latest salaries received from various employees of FIS.