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Firstsource Solutions Senior Customer Service Agent salaries in Mumbai (Updated 2025)

Annual salary range
0 - 5 years exp.
₹2.1 Lakhs - ₹3.5 Lakhs
Salary of majority employees
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56% less than the average Senior Customer Service Agent Salary in BPO Companies for 0 - 5 years of experience

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Last Updated: 22 Feb 2025

Companies similar to Firstsource Solutions for Senior Customer Service Agent in Mumbai

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Firstsource Solutions Senior Customer Service Agent Salary

0 - 5 years exp. (4 salaries)

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₹2.1 L/yr - ₹3.5 L/yr

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₹3.6 L/yr - ₹4 L/yr

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₹5 L/yr - ₹12 L/yr

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Onsitego Senior Customer Service Agent Salary

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₹3.2 L/yr - ₹3.4 L/yr

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Senior Customer Service Agent salary at Firstsource Solutions ranges between ₹2.1 Lakhs to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 4 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Senior Customer Service Agent in Mumbai

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3 months exp.
6mo ago
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5 years exp.
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5 years exp.
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1 year exp.

Experience wise Firstsource Solutions Senior Customer Service Agent salaries in Mumbai

Last Updated: 22 Feb 2025

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹0.9 L/yr - ₹2.6 L/yr
1 year (AmbitionBox Estimate)

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₹2 L/yr - ₹4.6 L/yr
2 years (AmbitionBox Estimate)

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₹2.5 L/yr - ₹3.2 L/yr
3 years (AmbitionBox Estimate)

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₹2.7 L/yr - ₹3.4 L/yr
4 years (AmbitionBox Estimate)

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₹2.9 L/yr - ₹3.7 L/yr
View all

Similar Designation salaries in Firstsource Solutions

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₹1 L/yr - ₹4.5 L/yr
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₹1.5 L/yr - ₹6 L/yr
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₹1.85 L/yr - ₹5.1 L/yr
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₹1 L/yr - ₹7 L/yr
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₹1 L/yr - ₹3.8 L/yr
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₹2 L/yr - ₹4.5 L/yr
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₹1.9 L/yr - ₹2.28 L/yr

Salary related reviews for Firstsource Solutions

3.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Sep 2023

2.0
 for  Salary and Benefits

Likes

There are job secure but salary noo way..

  • Job security - Good

Dislikes

...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics

read more
  • Salary - Poor
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 19 Sep 2023

1.0
 for  Salary and Benefits

Likes

Apart from timely salary, nothing else to like.

Dislikes

The work culture is of stone era. The management is full of old school hitlers who are never open to suggestions. They are reluctant to make even tiniest of change.

read more
  • Salary - Bad
  • +5 more
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Firstsource Solutions Senior Customer Service Agent Salary FAQs

What is the salary of Senior Customer Service Agent at Firstsource Solutions Mumbai?
Senior Customer Service Agent salary at Firstsource Solutions in Mumbai ranges between ₹2.1 Lakhs to ₹3.5 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 56% less than the average Senior Customer Service Agent Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Firstsource Solutions Mumbai.
How does the salary of a Senior Customer Service Agent at Firstsource Solutions Mumbai compare with the average salary range for this job?
The average salary of a Senior Customer Service Agent at Firstsource Solutions is 56% less than the average salary of a Senior Customer Service Agent in Mumbai. To know exact salary insights, login to view.
Which similar companies are paying more than Firstsource Solutions to a Senior Customer Service Agent in Mumbai?
  • Qatar Airways Senior Customer Service Agent Salary - ₹5.0 Lakhs to ₹12.0 Lakhs per year
  • Emirates Airlines Senior Customer Service Agent Salary - ₹5.0 Lakhs to ₹6.0 Lakhs per year
  • Teleperformance Senior Customer Service Agent Salary - ₹3.6 Lakhs to ₹4.0 Lakhs per year
  • Onsitego Senior Customer Service Agent Salary - ₹3.2 Lakhs to ₹3.4 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Agent at Firstsource Solutions in Mumbai?
The estimated take-home salary of a Senior Customer Service Agent at Firstsource Solutions ranges between ₹21,426 per month to ₹23,068 per month in Mumbai. The take-home salary calculation is based on the average Firstsource Solutions Senior Customer Service Agent salary in India which ranges between ₹2.1 Lakhs to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Agent at Firstsource Solutions in Mumbai?
According to AmbitionBox, 40% of the Firstsource Solutions Senior Customer Service Agents in Mumbai reported a notice period of 1 Month, 40% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 5 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Firstsource Solutions Senior Customer Service Agent salary in Mumbai ranges between ₹2.1 Lakhs to ₹3.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.