Teleperformance Mumbai Senior Customer Service Agent Salaries by 4 Employees

1 - 9 years exp.

₹3.6 Lakhs - ₹4 Lakhs

Salary of majority employees

46% less than the average Senior Customer Service Agent Salary in BPO Companies for 1 - 9 years of experience

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Last Updated: 20 Nov 2024

Companies similar to Teleperformance for Senior Customer Service Agent in Mumbai

Teleperformance Senior Customer Service Agent Salary

1 - 9 years exp. (4 salaries)

₹3.6 L/yr - ₹4 L/yr

Company name	Avg Annual Salary	Open Jobs
Firstsource Solutions Senior Customer Service Agent Salary 0 - 6 years exp. (4 salaries)	₹2.1 L/yr - ₹3.5 L/yr 19% less
Qatar Airways Senior Customer Service Agent Salary 4 - 11 years exp. (3 salaries)	₹5 L/yr - ₹12 L/yr 180% more
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Onsitego Senior Customer Service Agent Salary 0 - 12 years exp. (3 salaries)	₹3.2 L/yr - ₹3.4 L/yr 12% less
Emirates Airlines Senior Customer Service Agent Salary 10 - 13 years exp. (3 salaries)	₹5 L/yr - ₹6 L/yr 44% more

Senior Customer Service Agent salary at Teleperformance ranges between ₹3.6 Lakhs to ₹4 Lakhs per year for employees with experience between 1 year to 9 years. Salary estimates are based on 4 latest salaries received from various employees of Teleperformance.

Experience wise Teleperformance Senior Customer Service Agent salaries in Mumbai

Last Updated: 20 Nov 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.3 L/yr
2 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.3 L/yr
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3 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.3 L/yr
4 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.3 L/yr
5 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.3 L/yr
6 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
7 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
8 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
9 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr

View all

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Salary related reviews for Teleperformance

5.0

Rated by 2 employees for salary & benefits

Customer Support Executive in Gurgaon / Gurugram

Full Time

Other Department

1.0

• posted on 28 Mar 2025

4.0

for Salary and Benefits

Likes

The environment was very bad, managers provide promotions to them who are not eligible but they have good bonding with managers and those who are actually worth promotions were not getting promoted , only politics

Salary - Good

Dislikes

Everything, except of salary on time , the work culture, work life balance, work load everything was ridiculous, they extend shifts 2 hours and in the name of overtime 100rs they provide fr 1 hour, very disappointed with TP

Skill development - Bad

+5 more

Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 19 Mar 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Worst life balance, promotion is like giving penny to beggars, only promotion without salary hike, no job security they will fire you without even a notice and they won't pay you 3 months or 6 months salary,

Salary - Bad

+6 more

Customer Support Executive in Jaipur

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 13 Mar 2025

4.0

for Salary and Benefits

Likes

Good salary for freshers, i used to work in chat support it was so relaxing at the start, but after few months they added new things which was a bit pressurizing, however it is cool

Salary - Good

+2 more

Dislikes

Working days which is 5.5, i used to work in norton which is premium process, they should at least provide 5 days working like all other premium processes do

Promotions - Poor

Customer Service Associate in Kolkata

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 11 Mar 2025

3.0

for Salary and Benefits

Likes

Nothing

Dislikes

They terminate the employees without any reason..when u ask for resignation letter,they will ask to pay Rs2000..as they have terminated u during the probation period..fake and worst company.. their motto is hire and fire

Skill development - Bad

+5 more

Customer Service Associate in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 11 Mar 2025

5.0

for Salary and Benefits

Likes

Salary is on time. Everything is very systematic.

Salary - Excellent

Dislikes

There is no job security. There is a Manager in Teleperformance Kolkata whose name is Atindra Nath Chaterjee. He always want to Terminate employees for Personal Benifits. Teleperformance Management should terminate this kind of Manager.

Skill development - Poor

+3 more

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Teleperformance Senior Customer Service Agent Salary FAQs

What is the salary of Senior Customer Service Agent at Teleperformance in Mumbai?

The average salary of a Senior Customer Service Agent at Teleperformance in Mumbai typically ranges from ₹3.6 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 1 year to 9 years).

The top 10% of Senior Customer Service Agent in Mumbai at Teleperformance earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Senior Customer Service Agent Salaries at Teleperformance can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Teleperformance employees in India.

What is the estimated take home salary of a Senior Customer Service Agent at Teleperformance in Mumbai?

The estimated take-home salary of a Senior Customer Service Agent at Teleperformance in Mumbai typically ranges from ₹27,172 to ₹28,578 per month. This is based on the average salary range of ₹3.6 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 1 year to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Teleperformance. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Teleperformance for Senior Customer Service Agent in India?

Qatar Airways	₹5.0 Lakhs to ₹12.0 Lakhs per year
Emirates Airlines	₹5.0 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Teleperformance, depending on the role and experience level.

What is the salary of a Senior Customer Service Agent in companies similar to Teleperformance in Mumbai?

The salary of a Senior Customer Service Agent at companies similar to Teleperformance in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Onsitego	₹3.2 Lakhs to ₹3.4 Lakhs per year
Firstsource Solutions	₹2.1 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Agent at Teleperformance in Mumbai?

The salary growth for a Senior Customer Service Agent at Teleperformance in Mumbai depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Agent in Mumbai can expect the following growth trajectory at Teleperformance:

Experience	Average Salary Range
1 year	₹3.4 Lakhs to ₹4.3 Lakhs per year
2 years	₹3.4 Lakhs to ₹4.3 Lakhs per year
3 years	₹3.4 Lakhs to ₹4.3 Lakhs per year
4 years	₹3.3 Lakhs to ₹4.3 Lakhs per year

and so on.

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Teleperformance Senior Customer Service Agent Salaries in Mumbai

Teleperformance Senior Customer Service Agent salary in Mumbai ranges between ₹3.6 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Teleperformance latest salaries received from various employees of Teleperformance.