Firstsource Solutions Senior Customer Care Representative salaries in India

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

Likes

Salary is good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

Likes

Yes my first MNC organisation is first to solution at Private Limited and my precious memory able work balance company is most my favourite thank you so much for 3 years I am working the organisation I am very proud to say thank you so much

Dislikes

Nothing to say but employee salary always rather than ok but get more salary is very effectively working the employees that's a my way of Thinking thank you

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.