IntouchCX Senior Customer Care Representative Salaries by 4 Employees

3 - 6 years exp.

₹3.5 Lakhs - ₹4.3 Lakhs

Low Confidence

Salary of majority employees

18% more than the average Senior Customer Care Representative Salary in BPO Companies for 3 - 6 years of experience

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Last Updated: 6 Dec 2023

Companies similar to IntouchCX for Senior Customer Care Representative

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Customer Care Representative Salary 2 - 9 years exp. (36 salaries)	₹1.9 L/yr - ₹4.8 L/yr 10% less
TTEC India Senior Customer Care Representative Salary 1 - 5 years exp. (12 salaries)	₹1.7 L/yr - ₹2.7 L/yr 37% less
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Sykes Business Services Of India Senior Customer Care Representative Salary 2 - 7 years exp. (11 salaries)	₹3.2 L/yr - ₹4.5 L/yr 12% less
Teleperformance Senior Customer Care Representative Salary 0 - 4 years exp. (7 salaries)	₹2 L/yr - ₹3.5 L/yr 14% less
Conneqt Business Solutions Senior Customer Care Representative Salary 2 - 6 years exp. (5 salaries)	₹1.5 L/yr - ₹2.3 L/yr 53% less
Foundever Senior Customer Care Representative Salary 9 - 11 years exp. (3 salaries)	₹9.2 L/yr - ₹10.5 L/yr 155% more

Senior Customer Care Representative salary at IntouchCX ranges between ₹3.5 Lakhs to ₹4.3 Lakhs per year for employees with experience between 3 years to 6 years. Salary estimates are based on 4 latest salaries received from various employees of IntouchCX.

Experience wise IntouchCX Senior Customer Care Representative salaries

Last Updated: 6 Dec 2023

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
4 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.4 L/yr
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5 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.7 L/yr
6 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹5 L/yr

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Salary related reviews for IntouchCX

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 22 Jan 2025

5.0

for Salary and Benefits

Likes

Company is offering good salary with cab.

Salary - Excellent

+3 more

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Job security - Bad

Senior Officer in Hyderabad / Secunderabad

Full Time

Finance & Accounting Department

1.0

• posted on 08 Jul 2024

2.0

for Salary and Benefits

Likes

Salary will be credited on time

Dislikes

Everytime every week they ask for OT as a business requirement and they will tell you it's a paid OT but they don't even credit it. Without informing changing the week offs every 2 week they chnge shift timings. If we had any issues and drop an email to higher authority they don't even care and If they need anything from us we need to respond to email immediately. Complete politics they hire for interims and If you get selected they make us to work as slave and don't even give a promotion or recognisable for the work we did.. overall I suggest please don't choose this company. Team leaders don't deserve to be inthe respectable position because they don't even support us and they don't share or explain any process updates.

Salary - Poor

+4 more

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 24 Mar 2024

2.0

for Salary and Benefits

Likes

Company culture

Company culture - Good

Dislikes

As I want to say that the dislikes are firstly salary when i joined in the company i have a role for the esupport role and my roles and responsibilities are helping with the technical support. but when coming to the company people are forcing to do sales. Why we have to do sales we are from the technical support we have to help with technical questions to the people. And i want to say that the salaries are different for sales department as well as technical support we all know that. But as we are doing both technical and sales why can't we expect more salary on the role.

Salary - Poor

+4 more

Customer Care Executive in Bangalore / Bengaluru (working remotely)

Full Time

Other Department

1.0

• posted on 27 Dec 2023

3.0

for Salary and Benefits

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

Skill development - Bad

+5 more

Quality Analyst in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 19 Oct 2023

1.0

for Salary and Benefits

Likes

I like nothing about the company. Very toxic culture and the salary they give is peanuts.

Dislikes

Almost everything. No proper breaks, no buddy support during production. Compliance and RTA will be on the head to get back to support. Cab scheduling are way too worst.. They never come on time. I've seem Almost 100 people under me suffering like this.

Salary - Bad

+6 more

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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IntouchCX Senior Customer Care Representative Salary FAQs

What is the salary of Senior Customer Care Representative at IntouchCX ?

The average salary of a Senior Customer Care Representative at IntouchCX in India typically ranges from ₹3.5 Lakhs to ₹4.3 Lakhs per year, depending on experience (from 3 years to 6 years).

The top 10% of Senior Customer Care Representative at IntouchCX earn more than ₹4.3 Lakhs per year, and the top 1% earn over ₹4.3 Lakhs per year. Senior Customer Care Representative Salaries at IntouchCX can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 IntouchCX employees in India.

What is the estimated take home salary of a Senior Customer Care Representative at IntouchCX in India?

The estimated take-home salary of a Senior Customer Care Representative at IntouchCX in India typically ranges from ₹29,059 to ₹30,437 per month. This is based on the average salary range of ₹3.5 Lakhs to ₹4.3 Lakhs per year for employees with experience ranging from 3 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of IntouchCX. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than IntouchCX for Senior Customer Care Representative in India?

Foundever

₹9.2 Lakhs to ₹10.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IntouchCX, depending on the role and experience level.

What is the salary of a Senior Customer Care Representative in companies similar to IntouchCX in India?

The salary of a Senior Customer Care Representative at companies similar to IntouchCX in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Concentrix Corporation	₹1.9 Lakhs to ₹4.8 Lakhs per year
Sykes Business Services Of India	₹3.2 Lakhs to ₹4.5 Lakhs per year
Teleperformance	₹2.0 Lakhs to ₹3.5 Lakhs per year
TTEC India	₹1.7 Lakhs to ₹2.7 Lakhs per year
Conneqt Business Solutions	₹1.5 Lakhs to ₹2.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Care Representative at IntouchCX in India?

The salary growth for a Senior Customer Care Representative at IntouchCX depends on factors such as experience, performance, and promotions. On average, a Senior Customer Care Representative can expect the following growth trajectory at IntouchCX:

Experience	Average Salary Range
3 years	₹3.2 Lakhs to ₹4.1 Lakhs per year
4 years	₹3.4 Lakhs to ₹4.4 Lakhs per year
5 years	₹3.7 Lakhs to ₹4.7 Lakhs per year
6 years	₹3.9 Lakhs to ₹5.0 Lakhs per year

and so on.

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IntouchCX Senior Customer Care Representative Salaries

IntouchCX Senior Customer Care Representative salary in India ranges between ₹3.5 Lakhs to ₹4.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 IntouchCX latest salaries received from various employees of IntouchCX.