Firstsource Solutions Consulting Department Salaries in India

Likes

On time salary, freedom of work. Easy to reach higher authorities. If employee having any issues they will take care like them own family. We can explore our new ideas

Dislikes

Politics from the manager. Not all manager only some people

Likes

...ings I did in my career…they have the best management, team leaders and hr….they never delayed our salary and infact in the whole lockdown we dint even work for a single day but was still getting paid in the tough time and not just salary even the incentives were given to all the advisors without even working.

Likes

Salary is good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

Likes

The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.

Dislikes

...ited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience.