EXL Service Senior Customer Service Associate Salaries by 10+ Employees

3 - 14 years exp.

₹1.8 Lakh - ₹4 Lakhs

Salary of majority employees

13% less than the average Senior Customer Service Associate Salary in Analytics & KPO Companies for 3 - 14 years of experience

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Last Updated: 3 Aug 2024

Companies similar to EXL Service for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Access Healthcare Senior Customer Service Associate Salary 2 - 3 years exp. (3 salaries)	₹3.5 L/yr - ₹6 L/yr 52% more
Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (958 salaries)	₹1 L/yr - ₹5.2 L/yr 21% more
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Firstsource Solutions Senior Customer Service Associate Salary 0 - 6 years exp. (947 salaries)	₹1 L/yr - ₹5.5 L/yr 2% less
Tech Mahindra Senior Customer Service Associate Salary 0 - 8 years exp. (278 salaries)	₹1.2 L/yr - ₹6.2 L/yr 34% more
Concentrix Corporation Senior Customer Service Associate Salary 0 - 8 years exp. (219 salaries)	₹2 L/yr - ₹6 L/yr 26% more

Senior Customer Service Associate salary at EXL Service ranges between ₹1.8 Lakh to ₹4 Lakhs per year for employees with experience between 3 years to 14 years. Salary estimates are based on 14 latest salaries received from various employees of EXL Service.

Experience wise EXL Service Senior Customer Service Associate salaries

Last Updated: 3 Aug 2024

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹4.7 L/yr
4 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹4.8 L/yr
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5 years (4 salaries)	₹2 L/yr - ₹5 L/yr
6 years (AmbitionBox Estimate)	₹2 L/yr - ₹5.1 L/yr
7 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹3.2 L/yr
8 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹3.5 L/yr
9 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
10 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
11 years (AmbitionBox Estimate)	₹1.3 L/yr - ₹4 L/yr
12 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.9 L/yr
13 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹4 L/yr
14 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹4 L/yr

View all

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Salary related reviews for EXL Service

3.1

Rated by 2 employees for salary & benefits

Senior Customer Service Associate in Noida

Customer Success, Service & Operations Department

5.0

• posted on 07 Jun 2021

4.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisal are fair and they give good salary hike and bonus every year.

Salary - Good

+6 more

Dislikes

Very well.

Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 02 Feb 2025

4.0

for Salary and Benefits

Likes

I like the culture and the atmosphere of the office. Management is also the plus point of the review and they should also be appreciated for there hard work.

Salary - Good

+5 more

Dislikes

Salary package is excellent for experienced. Fresher will get the decent amount.

Senior Associate in Noida (working remotely)

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 03 Oct 2024

2.0

for Salary and Benefits

Likes

Their work culture is good overe there all supervisors and managers are supportive.

Job security - Good

+3 more

Dislikes

Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.

Salary - Poor

+1 more

Quality Analyst in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 29 Feb 2024

3.0

for Salary and Benefits

Likes

EXL Service is a good company overall in case of IJPs. If you are looking to learn and grow fast EXL is a good option.

Skill development - Excellent

+5 more

Dislikes

The only drawback in working with EXL is the salary. The salary is very low as compared to market standards and if someone wants to leave they don't have a retention policy of offering an increment. No matter how how big of an asset you are for the company they won't retain you unless you are on the level of OPS manager and above. Even if your manager tries the HR won't approve a pay raise. On The contrary while hiring QA from outside they offer good package but won't offer the same to a QA who has been outperforming in the process and seems to be a valuable asset.

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 Jan 2024

2.0

for Salary and Benefits

Likes

Work from home . if you're a fresher graduate you can.

Dislikes

Salary... they give salary in penny, chillers, Managers. I want to take names Kiran and mukesh ( she is real evil ) Ther are the real enemy they will cut you down after hiring 1.5 lac to 2 lac freshers😆 this is how they justify their salary... You can't take you CL PL SL, if you want you have to work on Saturday, I don't know when or ever government will look these matters? They will deduct employees PF plus employers pension amount from your salary 😆😆😆 And because you are the employee you cant argue about it because boss is always right.. (This is Illigal) And HRs they will sell themselves in just 2 thousands. Good luck 🤞

Salary - Poor

+5 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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EXL Service Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at EXL Service ?

The average salary of a Senior Customer Service Associate at EXL Service in India typically ranges from ₹1.8 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 3 years to 14 years).

The top 10% of Senior Customer Service Associate at EXL Service earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Senior Customer Service Associate Salaries at EXL Service can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ EXL Service employees in India.

What is the estimated take home salary of a Senior Customer Service Associate at EXL Service in India?

The estimated take-home salary of a Senior Customer Service Associate at EXL Service in India typically ranges from ₹21,247 to ₹22,891 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 3 years to 14 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of EXL Service. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than EXL Service for Senior Customer Service Associate in India?

Access Healthcare	₹3.5 Lakhs to ₹6.0 Lakhs per year
Tech Mahindra	₹1.2 Lakhs to ₹6.2 Lakhs per year
Concentrix Corporation	₹2.0 Lakhs to ₹6.0 Lakhs per year
Teleperformance	₹1.0 Lakhs to ₹5.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by EXL Service, depending on the role and experience level.

What is the salary of a Senior Customer Service Associate in companies similar to EXL Service in India?

The salary of a Senior Customer Service Associate at companies similar to EXL Service in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Firstsource Solutions

₹1.0 Lakhs to ₹5.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Associate at EXL Service in India?

The salary growth for a Senior Customer Service Associate at EXL Service depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate can expect the following growth trajectory at EXL Service:

Experience	Average Salary Range
3 years	₹1.8 Lakhs to ₹4.7 Lakhs per year
4 years	₹2.1 Lakhs to ₹4.8 Lakhs per year
5 years	₹2.0 Lakhs to ₹5.0 Lakhs per year
6 years	₹2.0 Lakhs to ₹5.1 Lakhs per year

and so on.

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EXL Service Senior Customer Service Associate Salaries

EXL Service Senior Customer Service Associate salary in India ranges between ₹1.8 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 14 EXL Service latest salaries received from various employees of EXL Service.