Capita Senior Customer Management Executive Salaries by 60+ Employees (Updated 2025)

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Engineering - Software & QA Customer Success, Service & Operations Finance & Accounting Human Resources + 6 more

Designation	Avg Annual Salary	Open Jobs
Senior Customer Management Executive 1 - 7 years exp. (66 salaries)	₹2 L/yr - ₹4.2 L/yr
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System Engineer 3 - 8 years exp. (7 salaries)	₹4 L/yr - ₹9.5 L/yr
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Major Incident Manager 4 - 8 years exp. (7 salaries)	₹9.5 L/yr - ₹11 L/yr
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Network Security Engineer 5 - 7 years exp. (7 salaries)	₹9 L/yr - ₹11.4 L/yr
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Real Time Analyst 2 - 14 years exp. (7 salaries)	₹2.5 L/yr - ₹5.3 L/yr
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Technical Support Engineer 2 - 4 years exp. (7 salaries)	₹3.1 L/yr - ₹5 L/yr
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PMO Lead 8 - 15 years exp. (7 salaries)	₹11.5 L/yr - ₹13.5 L/yr
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Salesforce Developer 1 - 4 years exp. (7 salaries)	₹4.4 L/yr - ₹9.5 L/yr
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Credit/Control Executive 0 - 5 years exp. (7 salaries)	₹2.4 L/yr - ₹5.4 L/yr
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Training Quality Manager 11 - 16 years exp. (7 salaries)	₹8.3 L/yr - ₹16 L/yr
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Business Development Manager 0 - 7 years exp. (7 salaries)	₹3 L/yr - ₹12.6 L/yr
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Senior DevOps Consultant 4 - 11 years exp. (7 salaries)	₹9.1 L/yr - ₹18.5 L/yr
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Web Chat Advisor 0 - 11 years exp. (7 salaries)	₹2.1 L/yr - ₹4 L/yr
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Technical Project Lead Experience: NA (7 salaries)	₹15.5 L/yr - ₹22 L/yr
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WFM Analyst 6 - 10 years exp. (7 salaries)	₹3.9 L/yr - ₹6.8 L/yr
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Resource Analyst 5 - 8 years exp. (7 salaries)	₹3 L/yr - ₹3.9 L/yr
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Senior Automation Test Engineer 6 - 11 years exp. (7 salaries)	₹8.4 L/yr - ₹21.4 L/yr
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SOC Analyst 1 - 5 years exp. (7 salaries)	₹4 L/yr - ₹7.8 L/yr
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Business Development Executive 0 - 2 years exp. (6 salaries)	₹2.5 L/yr - ₹3.6 L/yr
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Mainframe Developer 0 - 6 years exp. (6 salaries)	₹4.1 L/yr - ₹11 L/yr
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Senior Analyst-Finance 3 - 11 years exp. (6 salaries)	₹5.2 L/yr - ₹7.6 L/yr
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What people are saying about Capita

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proteineater

works at

Capita

Is there any career for web3 in India as Fresher

Plz guide me. I am learning core React and intrested in web3 but also confused is there any job in India as I'm fresher and it won't be easy for me to get remote jobs.

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Salary related reviews for Capita

2.6

Rated by 13 employees for salary & benefits

Senior Customer Management Executive in Pune

Customer Success, Service & Operations Department

1.0

• posted on 09 Jun 2022

1.0

for Salary and Benefits

Likes

nothing

Dislikes

Unsatisfied to work with capita, not getting deserve salary and also not have a appreciation and awards for hard work , no proper bonus and increment, over all no value for Backoffice employee's in the company, no growth and also they have not given suitable job profile/role for backend/back office employees.

Team Lead in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 18 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Jul 2024

3.0

for Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

Quality Analyst in Mumbai

Full Time

Other Department

2.0

• posted on 10 Aug 2024

1.0

for Salary and Benefits

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 Nov 2023

2.0

for Salary and Benefits

Likes

Only good thing was I was getting salary on time and the training was good.

Dislikes

Office politics and a** licking of the managers by some employees and it was encouraged my Managers as well. Freshers are sidelined on the floor.

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Capita Salary FAQs

How much does Capita pay per year?

The average Capita salary ranges from approximately ₹1.2 Lakh to ₹3.5 Lakhs per year for a Service Associate and ₹46 Lakhs to ₹53 Lakhs per year for a Head of Development. Salary estimates are based on 66 Capita salaries received from various employees of Capita. Capita employees rate the overall salary and benefits package 2.6/5 stars.

What is the highest salary in Capita?

The highest-paying job at Capita is a Head of Development with a salary of ₹46 Lakhs to ₹53 Lakhs per year. The top 10% of employees earn more than ₹16.58 lakhs per year. The top 1% earn more than a whopping ₹37.53 lakhs per year.

What is the minimum salary in Capita?

Minimum salary at Capita depends on the role you are applying for. For Senior Customer Service Executive the minimum salary is ₹1.8 Lakh to ₹5.5 Lakhs per year, and for Executive the minimum salary is ₹1.5 Lakh to ₹6.8 Lakhs per year and so on.

What is the salary package for freshers in Capita?

The average salary at Capita for freshers varies from ₹2.2 Lakhs to ₹2.5 Lakhs per year for Customer Management Executive and ₹4.7 Lakhs to ₹7.5 Lakhs per year for Financial Analyst.

What is the notice period for Senior Customer Management Executive at Capita?

According to AmbitionBox, 82% of the Capita Senior Customer Management Executives reported a notice period of 2 Months, 15% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 34 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Average annual salary for Senior Customer Management Executive in Capita is INR . Salary estimates are based on 66 Capita latest salaries received from various employees of Capita.