BYJU'S Customer Support Executive Salaries by 50+ Employees

0 - 4 years exp.

₹2 Lakhs - ₹6 Lakhs

Salary of majority employees

40% more than the average Customer Support Executive Salary in EdTech Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Executive Salary 0 - 4 years exp. (24 salaries)	₹2 L/yr - ₹5.6 L/yr
Human Resources Customer Support Executive Salary 1 - 3 years exp. (3 salaries)	₹3.8 L/yr - ₹4.5 L/yr
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Finance & Accounting Customer Support Executive Salary 0 - 2 years exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹3.8 L/yr
Sales & Business Development Customer Support Executive Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹4 L/yr
Merchandising, Retail & eCommerce Customer Support Executive Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹3.8 L/yr

Last Updated: 1 Sep 2024

Companies similar to BYJU'S for Customer Support Executive

Company name	Avg Annual Salary	Open Jobs
Unacademy Customer Support Executive Salary 0 - 4 years exp. (7 salaries)	₹1.1 L/yr - ₹4.9 L/yr 19% less
Toppr Customer Support Executive Salary 0 - 4 years exp. (5 salaries)	₹2.2 L/yr - ₹3.5 L/yr 36% less
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upGrad Customer Support Executive Salary 0 - 5 years exp. (6 salaries)	₹2.8 L/yr - ₹3.5 L/yr 16% less
Cuemath Customer Support Executive Salary 1 - 3 years exp. (3 salaries)	₹2 L/yr - ₹7 L/yr 16% more
Testbook.com Customer Support Executive Salary 0 - 5 years exp. (7 salaries)	₹2.1 L/yr - ₹4.5 L/yr 13% less
Simplilearn Customer Support Executive Salary 1 - 5 years exp. (4 salaries)	₹3.5 L/yr - ₹5 L/yr 3% less
Extramarks Education Customer Support Executive Salary 0 - 6 years exp. (30 salaries)	₹3 L/yr - ₹4.3 L/yr 10% less
K12 Techno Services Customer Support Executive Salary 0 - 6 years exp. (21 salaries)	₹2.1 L/yr - ₹3.5 L/yr 26% less
Whitehat jr Customer Support Executive Salary 1 - 6 years exp. (14 salaries)	₹3 L/yr - ₹6.9 L/yr 14% more
NxtWave Customer Support Executive Salary 0 - 2 years exp. (11 salaries)	₹3 L/yr - ₹3.6 L/yr 19% less
Vedantu Customer Support Executive Salary 0 - 5 years exp. (7 salaries)	₹3 L/yr - ₹4 L/yr 18% less
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Next Education India Customer Support Executive Salary 1 - 4 years exp. (4 salaries)	₹1.7 L/yr - ₹3 L/yr 38% less
Planet Spark Customer Support Executive Salary 0 - 2 years exp. (4 salaries)	₹3 L/yr - ₹4 L/yr 16% less
Physicswallah Customer Support Executive Salary 0 - 3 years exp. (4 salaries)	₹1.5 L/yr - ₹3 L/yr 41% less

Customer Support Executive salary at BYJU'S ranges between ₹2 Lakhs to ₹6 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 50 latest salaries received from various employees of BYJU'S.

Experience wise BYJU'S Customer Support Executive salaries

Last Updated: 1 Sep 2024

Experience	Avg Annual Salary
Fresher (4 salaries)	₹3.5 L/yr - ₹5.5 L/yr
1 year (22 salaries)	₹2 L/yr - ₹5.6 L/yr
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2 years (12 salaries)	₹2.5 L/yr - ₹6 L/yr
3 years (8 salaries)	₹3 L/yr - ₹5.5 L/yr
4 years (4 salaries)	₹3.6 L/yr - ₹5 L/yr

Similar Designation salaries in BYJU'S

Customer Care Executive Salary

(22 salaries)

₹1.5 L/yr - ₹8.5 L/yr

Customer Service Executive Salary

(46 salaries)

₹2.16 L/yr - ₹5.7 L/yr

Customer Support Associate Salary

(6 salaries)

₹4 L/yr - ₹5 L/yr

Senior Customer Service Executive Salary

(5 salaries)

₹3 L/yr - ₹5 L/yr

Customer Service Associate Salary

(20 salaries)

₹2.16 L/yr - ₹5.5 L/yr

Sales Executive Salary

(276 salaries)

₹1.5 L/yr - ₹8 L/yr

Customer Service Representative Salary

(4 salaries)

₹9.37 L/yr - ₹16 L/yr

Telecalling Executive Salary

(4 salaries)

₹1.75 L/yr - ₹8 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

₹6.7 L/yr - ₹8.5 L/yr

Technical Support Engineer Salary

(16 salaries)

₹2.5 L/yr - ₹8 L/yr

Top skills at BYJU'S for Customer Support Executive

customer support Communication Skills Email Support Interpersonal Skills chat support voice support Customer Relationship Customer Service international process UK Shift Spoken English US Shift non voice Journalism Customer Complaints

Salary related reviews for BYJU'S

3.4

Rated by 13 employees for salary & benefits

Customer Support Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 25 Jun 2023

1.0

for Salary and Benefits

Likes

Got opportunity to work from home

Work satisfaction - Good

Dislikes

I would like to share my worst experience working with Byjus As you company lay off people because to give Variable Pay and Appraisal after completing 1 year. As I have given my best performance while I was working with Byjus from 1.5months Now company is saying that there is no role for the mentoring it is terrible I am going to file a legal case against Byjus this is Wage theft under Labour Law There is no Job security and even Byjus fails to fullfil the promise when they do during hiring procedure

Salary - Bad

+3 more

Team Lead in Bangalore / Bengaluru

Full Time

Teaching & Training Department

3.0

• posted on 04 Apr 2024

5.0

for Salary and Benefits

Likes

I apprectaite them for giving me my first job right during my graduation. The pay was pretty good and it was unexpected. The company focused on employee development. There were frequent team outings and rewards given for good performance. I felt valuable while working with byjus. Few managers who had good experience outside byjus were very supportive and acknowledged harkwork and efforts.

Salary - Excellent

+4 more

Dislikes

Tough the pay was very good but the work-life balance was negligible. Even if you had 30 casual leaves available , 15 sick leaves. U had to email manager well in advance for your sick leaves also. How on earth can a person predict when he or she is gonna fell sick? Plus sometimes it was like working for no heart person. There was zero human nature seen in managers who had started career in byjus and were working for the company for quite a lot time. Ultimately it's because of those careless and inhuman Managers that the company is losing everything.

Job security - Bad

Relationship Manager in Raipur

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 05 Jan 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...ts infact it has terminated me when my leave started. I was very helpless there. I was in hospital to deliver my baby and insurance company denied to pay my insurance coverage stated that company has terminated me 3 months before

Salary - Bad

+6 more

Sales Officer in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 03 Dec 2023

1.0

for Salary and Benefits

Likes

Nothing to like about byju's... As I have worked for almost 2 month and my salary wasn't credited in my account... And they also make employees work for 12 hrs... And the pressure employees are facing is enormous..

Dislikes

The had made me work for their institution for 2 month and my salary wasn't credited... And also official are not taking action about this...

Salary - Bad

+6 more

Team Lead in Patna

Full Time

Other Department

3.0

• posted on 11 Mar 2024

5.0

for Salary and Benefits

Likes

When I was working that time salary was on time 1st of calender.

Salary - Excellent

Dislikes

Management and seniors behaviour where worst means, if I say that today byju's is surviving any type of conditions any type of typical situation just because of the management and senior behaviours and nothing else.

Job security - Bad

+3 more

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What people are saying about BYJU'S

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a product manager

Is BYJU’s Really Benefiting Anyone Besides Investors?

With Raveendran’s return to BYJU'S, who’s actually benefiting here? From my perspective, BYJU's has certainly built an impressive brand, but the focus seems to be heavily on securing investments rather than providing genuine value to its customers. The pressure on employees and the marketing strategies, which sometimes feel misleading, make me question if they’re truly prioritizing education or just profit. what do you think?

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BYJU'S Customer Support Executive Salary FAQs

What is the salary of Customer Support Executive at BYJU'S ?

The average salary of a Customer Support Executive at BYJU'S in India typically ranges from ₹2.0 Lakhs to ₹6.0 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Support Executive at BYJU'S earn more than ₹5.5 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Customer Support Executive Salaries at BYJU'S can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 50+ BYJU'S employees in India.

What is the estimated take home salary of a Customer Support Executive at BYJU'S in India?

The estimated take-home salary of a Customer Support Executive at BYJU'S in India typically ranges from ₹29,645 to ₹30,965 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 50+ salaries received from various employees of BYJU'S. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Executive at BYJU'S ?

To be a Customer Support Executive at BYJU'S in india, the key skills required include:

- customer support
- Communication Skills
- Email Support
- Interpersonal Skills
- chat support

These skills are highly valued at BYJU'S and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than BYJU'S for Customer Support Executive in India?

Cuemath	₹2.0 Lakhs to ₹7.0 Lakhs per year
Whitehat jr	₹3.0 Lakhs to ₹6.9 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by BYJU'S, depending on the role and experience level.

What is the salary of a Customer Support Executive in companies similar to BYJU'S in India?

The salary of a Customer Support Executive at companies similar to BYJU'S in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Simplilearn	₹3.5 Lakhs to ₹5.0 Lakhs per year
Extramarks Education	₹3.0 Lakhs to ₹4.3 Lakhs per year
Testbook.com	₹2.1 Lakhs to ₹4.5 Lakhs per year
Planet Spark	₹3.0 Lakhs to ₹4.0 Lakhs per year
upGrad	₹2.8 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Executive at BYJU'S in India?

The salary growth for a Customer Support Executive at BYJU'S depends on factors such as experience, performance, and promotions. On average, a Customer Support Executive can expect the following growth trajectory at BYJU'S:

Experience	Average Salary Range
Fresher	₹3.5 Lakhs to ₹5.5 Lakhs per year
1 year	₹2.0 Lakhs to ₹5.6 Lakhs per year
2 years	₹2.5 Lakhs to ₹6.0 Lakhs per year
3 years	₹3.0 Lakhs to ₹5.5 Lakhs per year

and so on.

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BYJU'S Customer Support Executive Salaries

BYJU'S Customer Support Executive salary in India ranges between ₹2 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 50 BYJU'S latest salaries received from various employees of BYJU'S.